75
Other
s
Before calling service personnel
Symptom
Cause
Correction
No power.
• The AC adapter or power plug is
disconnected.
• Connect the AC adapter or power plug securely.
• The battery pack has been removed.
• Install the battery pack.
• Battery empty.
• Re-charge the battery.
The LCD turned off by
itself.
• The automatic LCD off function turned
the LCD off.
• Turn on the player again.
No picture on the LCD
monitor.
• “Video out” is not set to “Off”.
• If “Video out” is not set to “Off”, the LCD of the player turns off.
Powering the player on always sets it to “Off”. Turn the player off then
power it on.
No picture. (Other than
built-in LCD monitor)
• The connected TV is not set to receive
DVD signal output.
• Select the appropriate video input mode on the TV so the picture from
the player appears on the TV screen.
No sound.
• The equipment connected via the
audio/video cable is not set to receive
DVD signal output.
• Select the correct input mode of the audio receiver so you can listen
to the sound from the player.
• The volume is too low.
• Adjust the volume by turning the volume control.
• The audio receiver or TV is turned off.
• Turn on the equipment connected with the audio/video cable.
• The setting of output sound format is
incorrect.
• Select the proper audio setting.
The playback picture has
occasional distortion.
• The disc is dirty.
• Eject the disc and clean it.
• Player is in fast forward or fast reverse
mode.
• Sometimes a small amount of picture distortion may appear. This is
not a malfunction.
• The player was moved or given a
shock.
• Vibrating or shaking the player during playback may produce
distortion. This is not a malfunction. If not restored to usual status,
stop playback and start again.
• The disc is not set fi rmly.
• Remove the disc and set it again.
Brightness is unstable or
noises are present in the
playback pictures. (Other
than built-in LCD monitor)
• The effect of copy protection. If you
connect the player to a VTR, TV/VTR
combination or video selector, the
playback picture may be distorted as
DVD video discs are copy protected.
• Connect the player directly to the TV. Avoid connecting the player to a
VTR or TV/VTR combination.
Check the following guide for the possible cause of a problem before contacting service.
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