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Toshiba Satellite Pro U500, Руководство пользователя


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User ’s Manual

9-1

TOSHIBA

Chapter 9

Troubleshooting

TOSHIBA designed the computer for durability. However, should problems occur, 
following the procedures in this chapter can help to determine the cause.

All readers should become familiar with this chapter. Knowing what might go 
wrong can help prevent problems from occurring.

Problem solving process

Resolving problems will be much easier if you observe the following  
guidelines:

n 

Stop immediately when you recognize a problem exists. Further action may 

result in data loss or damage. You may destroy valuable problem related 

information that can help solve the problem.

n 

Observe what is happening. Write down what the system is doing and what 
actions you performed immediately before the problem occurred. If you have a 
printer attached, print a copy of the screen using PrtSc.

The questions and procedures offered in this chapter are meant as a guide, they 

are not definitive problem solving techniques. Many problems can be solved 
simply, but a few may require help from your dealer. If you find you need to consult 

your dealer or others, be prepared to describe the problem in as much detail as 
possible.

Содержание Satellite Pro U500

Страница 1: ...User s Manual Satellite U500 U500D Satellite Pro U500 U500D PORTÉGÉ M900 M900D ...

Страница 2: ...ons 1 13 Options 1 17 Chapter 2 The Grand Tour Front with the display closed 2 1 Left side 2 3 Right side 2 5 Underside 2 8 Front with the display open 2 10 Optical Disc Drive 2 13 AC adaptor 2 14 Chapter 3 Getting Started Connecting the AC adaptor 3 2 Opening the display 3 4 Turning on the power 3 5 Windows Vista setup 3 5 Turning off the power 3 6 Restarting the computer 3 10 System Recovery Opt...

Страница 3: ...DVD Super Multi Double Layer drives 4 23 TOSHIBA Disc Creator 4 28 Video 4 30 TOSHIBA DVD PLAYER 4 32 Media care 4 33 Sound system 4 35 Modem 4 37 Wireless communications 4 40 LAN 4 42 Cleaning the computer 4 44 Moving the computer 4 44 Using the Hard Disk Drive HDD Protection 4 45 Chapter 5 The Keyboard Typewriter keys 5 1 F1 F12 function keys 5 2 Soft keys Fn key combinations 5 2 Emulating keys ...

Страница 4: ...power off on 6 12 System Auto Off 6 12 Chapter 7 HW Setup Accessing HW Setup 7 1 HW Setup Window 7 1 Chapter 8 Optional Devices ExpressCard Slot 8 2 SD SDHC MMC MEMORY STICK MEMORY STICK PRO xD Memory cards 8 4 Memory expansion 8 7 Additional battery pack 8 11 Additional AC adaptor 8 11 External monitor 8 11 HDMI 8 11 Security lock 8 13 Chapter 9 Troubleshooting Problem solving process 9 1 Hardwar...

Страница 5: ...s Manual Appendix A Specifications Appendix B Display Controller Appendix C Wireless LAN Appendix D AC Power Cord and Connectors Appendix E TOSHIBA PC Health Monitor Appendix F Legal Footnotes Glossary Index ...

Страница 6: ...his manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for the TOSHIBA Satellite U500 U500D Satellite Pro U500 U500D PORTÉGÉ M900 M900D Series Portable Personal Computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred di...

Страница 7: ...and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio commu...

Страница 8: ...d port and microphone jack Changes or modifications made to this equipment not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user s authority to operate the equipment FCC conditions This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any int...

Страница 9: ...d with CE and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006 95 EC the EMC Directive 2004 108 EC and or R TTE Directive 1999 5 EC The complete official EU CE Declaration can be obtained on following internet page http epps toshiba teg com VCCI Class B Information この装置は 情報処理装置等電波障害自主規制協議会 VCCI の基準に基づ く クラスB 情報技術装置です この装置は 家庭環境で使用することを目...

Страница 10: ...1 Germany ATAAB AN005 AN006 AN007 AN009 AN010 and DE03 04 05 08 09 12 14 17 Greece ATAAB AN005 AN006 and GR01 02 03 04 Portugal ATAAB AN001 005 006 007 011 and P03 04 08 10 Spain ATAAB AN005 007 012 and ES01 Switzerland ATAAB AN002 All other countries regions ATAAB AN003 004 Canadian Regulatory Information Canada Only This digital apparatus does not exceed the Class B limits for radio noise emissi...

Страница 11: ...apan s Telecommunications Business Law permits up to two redials on analogue telephones but the redials must be made within a total of three minutes The internal modem is approved by Japan Approvals Institute for Telecommunications Equipment Specific switch settings or software setup are required for each network Refer to the relevant sections of the user guide for more details The hookflash timed...

Страница 12: ...User s Manual xii This label is located on the module A06 5003201 A05 0025001 ...

Страница 13: ...w many pieces of equipment you can connect to it the telephone company will provide this information upon request Telephone company procedures The goal of the telephone company is to provide you with the best service it can In order to do this it may occasionally be necessary for them to make changes in their equipment operations or procedures If these changes might affect your service or the oper...

Страница 14: ...ecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The e...

Страница 15: ...onfigure to ensure compliance with Austel standards when the country region selection is set to Australia The use of other country region setting while the modem is attached to the Australian PSTN would result in you modem being operated in a non compliant manner To verify that the country region is correctly set enter the command ATI9 which displays the currently active setting To set the country...

Страница 16: ...t n Immediately disconnect this equipment should it become physically damaged and arrange for its disposal or repair n The correct settings for use with this modem in New Zealand are as follows ATB0 CCITT operation AT G2 1800 Hz guard tone AT P1 Decadic dialling make break ratio 33 67 ATS0 0 not auto answer ATS10 less than 150 loss of carrier to hang up delay factory default of 15 recommended ATS1...

Страница 17: ...sed of any changes to the specifications of these products which might affect compliance with the relevant PTC Specifications The grant of this Telepermit is specific to the above products with the marketing description as stated on the Telepermit label artwork The Telepermit may not be assigned to other parties or other products without Telecom approval A Telepermit artwork for each device is inc...

Страница 18: ...isit our website http eu computers toshiba europe com or contact your local city office or the shop where you purchased the product Disposal of batteries and or accumulators The crossed out wheeled dust bin symbol indicates that batteries and or accumulators must be collected and disposed of separately from household waste If the battery or accumulator contains more than the specified values of le...

Страница 19: ...or energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode We recommend ...

Страница 20: ... employs a laser system To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location n Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure n To prevent direct exposure to the laser beam d...

Страница 21: ...this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location n Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure n To prevent direct exposure to the laser beam do not try to open enclosure ...

Страница 22: ...s product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location n Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure n To prevent direct exposure to the laser beam do not try to open enclosure ...

Страница 23: ...vent direct exposure to the laser beam do not try to open the enclosure VORSICHT Dieses Gerät enthält ein Laser System und ist als LASERSCHUTZKLASSE 1 PRODUKT klassifiziert Für den richtigen Gebrauch dieses Modells lesen Sie bitte die Bedienungsanleitung sorgfältig durch und bewahren diese bitte als Referenz auf Falls Probleme mit diesem Modell auftreten benachrichtigen Sie bitte die nächste autor...

Страница 24: ... at foretage sådanne indgreb i apparatet at man kan komme til at udsætte sig for laserstråling OBS Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1 VAROITUS Suojakoteloa si saa avata Laite sisältää laserdiodin joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä CAUTION USE OF CONTROLS ADJUSTMENTS OR PROCEDURES OTHER THAN THOSE SPECIFIED IN ...

Страница 25: ...he base of the computer n Always operate your computer on a hard flat surface Using your computer on a carpet or a soft material can block the vents n Always provide sufficient space around the computer n Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or fire possibly resulting in a serious injury Creating a computer friendly environment Place the ...

Страница 26: ... disconnect it and let it cool before moving it n Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction ExpressCard overheating Some ExpressCards can become...

Страница 27: ...ponents and accessory devices Then read Getting Started for step by step instructions on setting up your computer If you are an experienced computer user please continue reading the preface to learn how this manual is organized then become acquainted with this manual by browsing through its pages Be sure to look over the Specifications section of the Introduction to learn about features that are u...

Страница 28: ...o be working properly The Appendices provide technical information about your computer The Glossary defines general computer terminology and includes a list of acronyms used in the text The Index quickly directs you to the information contained in this manual Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Abbreviations On first ...

Страница 29: ...s or text generated by the computer that appears on its display screen is presented in the type face you see to the left Messages Messages are used in this manual to bring important information to your attention Each type of message is identified as shown below ABC Pay attention A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage you...

Страница 30: ...User s Manual xxx ...

Страница 31: ...he box and packing materials for future use Hardware Check to make sure you have all the following items n TOSHIBA Satellite U500 U500D Satellite Pro U500 U500D PORTÉGÉ M900 M900D Series Portable Personal Computer n Universal AC adaptor and power cord n Battery pack is pre installed in computer n Clearing cloth is included with some models This chapter provides an equipment checklist and identifie...

Страница 32: ...d Charge Utility n Bluetooth Stack for Windows by TOSHIBA n TOSHIBA PC Health Monitor n Fingerprint Utility Can be used only for Fingerprint utility models n Windows Mobile Center n Online Manual The software is pre installed with some models Documentation n Satellite U500 U500D Satellite Pro U500 U500D PORTÉGÉ M900 M900D Personal Computer User s Manual n Satellite U500 U500D Satellite Pro U500 U5...

Страница 33: ...emory Start Control Panel Appearance and Personalization Personalization Display Settings The amount of Video RAM can be verified by clicking the Advanced Settings button in the Display Settings window If your computer is configured with more than 3 GB memory the memory might be displayed as approximately 3 GB only depending on the computer s hardware specifications This is correct because the ope...

Страница 34: ... The Grand Tour Disks Hard Disk Drive HDD or Solid State Drive SSD This computer is equipped with one of the following hard disk drive HDD or solid state drive SSD types The capacity of each HDD or SSD model is different n HDD n 120 GB n 160 GB n 200 GB n 250 GB n 320 GB n 400 GB n 500 GB n SSD n 64 GB Please note that part of the hard disk or solid state drive s overall capacity is reserved as ad...

Страница 35: ...p to 24 speed DVD R at up to 8 speed DVD RW at up to 6 speed DVD RAM at up to 5 speed DVD R at up to 8 speed DVD RW at up to 8 speed DVD R DL at up to 6 speed and DVD_R DL at up to 6 speed This drive supports the following formats n DVD ROM n DVD Video n DVD R n DVD RW n DVD R n DVD RW n DVD RAM n DVD R DL n DVD R DL n CD DA n CD Text n CD R n CD RW n CD ROM Mode 1 Mode 2 n CD ROMXA Mode 2 Form 1 ...

Страница 36: ...efer to Chapter 5 The Keyboard for details Pointing Device Built In TouchPad A TouchPad and control buttons in the palm rest enable control of the on screen pointer and scrolling of windows Ports HDMI This HDMI jack allows you to connect external display audio devices Provided with some models External Monitor This 15 pin port lets you connect an external video display Universal Serial Bus USB 2 0...

Страница 37: ...vided with some models Sound System A Windows Sound System that provides speakers as well as jacks for an external microphone and headphones Special harman kardon sound system depending on the model you purchased Headphone S P DIF jack This jack outputs analog audio signals This jack can be used also as S P DIF jack and enables connection of optical digital correspondence apparatus Microphone Jack...

Страница 38: ...th other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with the IEEE 802 11 standard The transmission speed over the wireless LAN and the distance over which the wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles access point design and configuration client design and softwa...

Страница 39: ...rlay section in Chapter 5 The Keyboard for instructions on using the keypad overlay Instant Security The hot key function Fn F1 blanks the screen and disables the computer providing data security Display Automatic Power Off 1 This feature automatically cuts off power to the internal display when there is no keyboard input for a specified time Power is restored when any key is pressed This can be s...

Страница 40: ...in the Power Options Low Battery Automatic Hibernation 1 When battery power is exhausted to the point that computer operation cannot be continued the system automatically enters Hibernation Mode and shuts down This can be specified in the Power Options TOSHIBA HDD Protection This feature uses the acceleration sensor built in the computer to detect vibration and shocks and automatically moves the h...

Страница 41: ... the USB port when your computer is in Sleep Mode Hibernation Mode or in the shutdown state This function is worked by the USB Sleep and Charge Utility For more information please refer to USB Sleep and Charge Function in Chapter 4 Operating Basics USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports For example if a m...

Страница 42: ...vices to be tested TOSHIBA Flash Cards This utility supports the following functions n Hot key function n TOSHIBA utility launcher function TOSHIBA Components Common Driver TOSHIBA Components Common Driver contains the module required for the utility which TOSHIBA offers TOSHIBA Accessibility The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TO...

Страница 43: ...our computer To register a supervisor password double click the TOSHIBA Assist on your desktop select the SECURE tab and start the Supervisor password utility To set a user password select the SECURE tab on TOSHIBA Assist then start the User password utility On the Password tab you can register a user password Corel DVD MovieFactory for TOSHIBA You can edit digital video and make a DVD Video and s...

Страница 44: ...up the computer Power on Security n Single Sign on feature n Fingerprint security cannot be used in models that do not have a fingerprint module installed n The HDD Hard Disk Drive Password can be registered in the BIOS Setup If you forget your HDD Password TOSHIBA will NOT be able to assist you and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE TOSHIBA will NOT be held responsibl...

Страница 45: ...OSHIBA DVD RAM Utility TOSHIBA DVD RAM Utility has a Physical Format function and Write Protect function to DVD RAM This utility is contained in the TOSHIBA Disc Creator setup module To run TOSHIBA DVD RAM Utility click then select All Programs TOSHIBA CD DVD Applications and then click DVD RAM Utility TOSHIBA Disc Creator You can create CD DVDs in several formats including audio CDs that can be p...

Страница 46: ...to your Mobility Center Installing the TOSHIBA Extended Tiles for Windows Mobility Center package will add the following functions n Lock Computer Lock your computer without turning it off This has the same function as the Lock button at the bottom of the right pane of the start menu n TOSHIBA Assist Open the TOSHIBA Assist if it is already installed in your computer TOSHIBA USB Sleep and Charge U...

Страница 47: ...a maximum of 8GB system memory Battery pack An additional battery pack can be purchased from your TOSHIBA dealer Use it as a spare to increase your computer operating time AC Adaptor If you use your computer at more than one site frequently it may be convenient to purchase an additional AC adaptor for each site so you will not have to carry the adaptor with you Use only PC6400 compatible DDRII mem...

Страница 48: ...User s Manual 1 18 Introduction ...

Страница 49: ...he following figure shows the computer s front with its display panel in the closed position 1 Multiple Digital Media Card Slot Supports SD SDHC memory card MMC MEMORY STICK MEMORY STICK PRO and xD Picture card 1 Multiple Digital Media Card Slot 5 Battery LED 2 Wireless Communication Switch 6 Bridge Media Slot LED 3 DC IN LED 7 HDD ODD eSATA LED 4 Power LED Front of the computer with display close...

Страница 50: ...or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation 3 DC IN LED The DC IN LED indicates the computer is connected to the AC adaptor and it is plugged into an AC power source 4 Power LED The Power indicator glows white when the computer is on If you select Sleep Mode from Turn Off Computer this indi...

Страница 51: ...resulting in serious injury Provided with some models 1 External Monitor Port 5 ExpressCard Slot 2 Cooling Vents 6 Headphone S P DIF Jack 3 HDMI 7 Microphone Jack 4 eSATA and USB Combo Port 8 Universal Serial Bus USB 2 0 port 3 HDMI A jack enables connection of the application of High Definition Multimedia Interface such as DVD Player LCD Monitor LCD TV HDTV Settop Box and projector Provided with ...

Страница 52: ...ign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury 6 Headphone S PDIF Jack This jack outputs analog audio signals This jack can be used also as S P DIF jack and enables connection of optical digital correspondence apparatus 7 Microphone Jack A 3 5 mm mini microphone jack enables connection of a three conductor mini jack for monaural mi...

Страница 53: ...tton to force a manual ejection of the ODD tray 3 Eject Button Press this button to open the ODD tray 4 Optical Disc Drive ODD The computer is configured with a DVD Super Multi R DL Some models are equipped with an optical disc drive The right side of the computer 1 2 3 5 6 8 9 7 1 ODD Indicator 6 LAN Jack 2 Emergency Eject Hole 7 Modem Jack 3 Eject Button 8 DC IN Jack 4 Optical Disk Drive 9 Secur...

Страница 54: ... LAN cable to a power supply It could cause damage or malfunction 7 Modem Jack The modem jack allows you to use a modular cable to connect the modem directly to a telephone line Depends on the model you purchased n Connection to any communication line other than an analog phone could cause a computer system failure n Connect the built in modem only to ordinary analog phone lines n Never connect th...

Страница 55: ...at comes with the computer Using the wrong adaptor can damage your computer 9 Security Lock A security cable attaches to this port The optional security cable anchors your computer to a desk or other large object to deter theft 10 Slot Loading ODD Insert your CD DVD into this slot Provided with some models ...

Страница 56: ... hold this latch to release the battery pack for removal For detailed information on removing the battery pack refer to Chapter 6 Power and Power Up Modes 4 Hard Disk and Memory Module Cover This cover protects the hard disk and the memory module Refer to the Memory expansion section in Chapter 8 Optional Devices The underside of the computer 1 Wireless LAN Module cover 5 Battery Pack Lock 2 Cooli...

Страница 57: ...ck powers the computer when the AC adaptor is not connected For detailed information on the battery pack refer to Chapter 6 Power and Power Up Modes 7 SIM card slot Located under the battery pack the SIM card slot allows you install a standard 25mm Subscriber Identity Module SIM into your computer Provided with some models ...

Страница 58: ...efully to avoid scratching or damaging the surface Provided with some models The front of the computer with the display open 5 5 3 1 2 6 12 13 18 17 16 15 10 8 7 11 9 4 1 TouchPad Control Buttons 10 Built in Microphone 2 Fingerprint Sensor 11 Display Screen 3 TouchPad 12 ECO Button 4 TouchPad On Off button 13 CD DVD Button 5 Speakers 14 Play Pause Button 6 Power Button 15 Previous Button 7 Web Cam...

Страница 59: ...nd Single Touch Boot feature Authentication of the User Password and Hard Disk Drive Password when booting up the computer Refer to the Using the fingerprint sensor section in Chapter 4 Operating Basics Provided with some models 3 TouchPad A TouchPad located in the centre of the palm rest is used to control the on screen pointer 4 TouchPad On Off button Turns the TouchPad ON OFF 5 Speakers The spe...

Страница 60: ...ange the TOSHIBA ECO utility This button changes On and Off of ECO Mode When ECO Mode is On the icon turns green When ECO Mode is Off the icon turns gray 13 CD DVD Button Pressing this button will launch an application program that allows for playing of CDs or DVDs The application that is launched differs by model Windows Media Player TOSHIBA DVD PLAYER Provided with some models 14 Play Pause Butt...

Страница 61: ...Australia New Zealand Pacific Islands Central America South America Caribbean 5 Russia Indian Subcontinent Africa North Korea Mongolia 6 China Writable discs This section describes the types of writable CD discs Check the specifications of your drive for the type of discs it can write Refer to Chapter 4 Operating Basics CDs n CD R discs can be written only once The recorded data cannot be erased o...

Страница 62: ...imum DVD RAM write 5 speed maximum CD read 24 speed maximum CD R write 24 speed maximum CD RW write 16 speed maximum high speed media Use only round standard 12 cm discs with this slot loading optical drive Any other size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc AC adaptor The AC adaptor converts AC power to DC power and reduces the vo...

Страница 63: ... region In order to use the adaptor computer in other regions you should please buy a power cord that conforms to the safety rules and regulations in that particular region Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or dama...

Страница 64: ...User s Manual 2 16 ...

Страница 65: ... the display n Turning on the power n Windows Vista setup n Turning off the power n Restarting the computer n System Recovery Options n Create Optical Recovery Discs n Restoring the preinstalled Software from the Recovery HDD n Restoring the Preinstalled Software from Recovery Media n Use a virus check program and make sure it is updated regularly n Never format storage media without checking its ...

Страница 66: ... n Do not use a 3 pin to 2 pin conversion plug n When you connect the AC adaptor to the computer always follow the steps in the exact order as described in the User s Manual Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general...

Страница 67: ...jack on the right side of the computer Connecting the adaptor to the 3 Plug the power cord into a live wall outlet 1 Connect the power cord to the AC adaptor Connecting the power cord to the AC adaptor Enter a 2 pin or 3 pin adaptor cord will be included with the computer depending on the model ...

Страница 68: ... beyond the point where it moves easily n Be careful not to open the display panel too far as this could put stress on the display panel s hinges and cause damage n Do not press or push on the display panel n Do not lift the computer by the display panel n Do not close the display panel with pens or any other objects left in between the display panel and the keyboard n When opening or closing the ...

Страница 69: ...p the operating system Refer to the section Windows Vista setup Press and hold the computer s power button for two or three seconds Windows Vista setup When you first turn on the power the computer s initial screen is the Microsoft Windows Vista Startup Screen Logo Follow the on screen directions Be sure to read the Windows End User License Agreement display carefully Turning on the power ...

Страница 70: ... Mode Shut Down mode Boot mode When you turn off the power in Shut Down mode no data is saved and the computer will boot to the operating system s main screen 1 If you have entered data save it to the hard disk 2 Make sure all disk disc activity has stopped then remove the CD DVDs Make sure the Disk LED indicator is off If you turn off the power while a disk disc is being accessed you can lose dat...

Страница 71: ...f three ways n Click Start then click the power button located in the power management buttons Please note that this feature must be enabled within the Power Options to access it click Control Panel System and Maintenance Power Options n Click click power button located in the power management buttons or click arrow button and select Sleep from the menu n When the AC adaptor is connected the compu...

Страница 72: ... previous state is restored The hibernation feature does not save the status of peripheral devices n Save your data While entering Hibernation Mode the computer saves the contents of memory to the HDD However for safety sake it is best to save your data manually n Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed Wait for the disk indicator to go...

Страница 73: ...t button 3 From the pull down menu select Hibernate Automatic Hibernation Mode The computer will enter Hibernation mode automatically when you press the power button or close the Display Screen First however make the appropriate settings according to the steps below 1 Open the Control Panel 2 Open System and Maintenance and open Power Options 3 Select the Choose what the power button does 4 Enable...

Страница 74: ...ated on the hard drive for the System Recovery Options The System Recovery Options feature will be unusable if this partition is deleted System Recovery Options The System Recovery Options feature is installed on the hard disk when shipped from the factory The System Recovery Options menu includes some tools to repair startup problems run diagnostics or restore the system You can see the more info...

Страница 75: ...to copy to the media then click the Create button Restoring the preinstalled software from the Recovery HDD Part of the space on the hard disk drive is reserved as recovery partition for restoring the pre installed software from the hard disk drive When re setting up your hard disk do not change delete or add partitions in a manner other than specified in the manual Otherwise space for software ma...

Страница 76: ... will be lost 1 Load the Recovery Media in the optional optical media drive and turn off the computer s power 2 Hold down the F12 key and turn on the power When TOSHIBA Leading Innovation appears release the F12 key 3 Use the upper or lower cursor key to select the CD DVD in the display menu For details refer to the Boot Priority section in Chapter 7 HW Setup 4 A menu appears Follow the on screen ...

Страница 77: ...optical media drives sound system modem the wireless LAN and LAN It also provides tips on caring for your computer Using the TouchPad To use the TouchPad simply touch and move your finger tip across it in the direction you want the on screen pointer to go 1 TouchPad Control Buttons 2 TouchPad 2 1 TouchPad and TouchPad control buttons ...

Страница 78: ...inger up or down the right edge of the TouchPad Horizontal Move your finger left or right along the bottom edge of the TouchPad Using the fingerprint sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints By enrolling the ID and password to the fingerprint authentication device it is no longer necessary to input the password from the keybo...

Страница 79: ... fail if the center of the fingerprint is not touching on the sensor or when finger is swiped while pressing hard Make sure that the center of the fingerprint is touching the sensor before swiping n Confirm the center of the fingerprint whirl before swiping The thumb s fingerprint has a bigger whirl which is prone to misalignment and distortions This will cause difficulty in registration and a dro...

Страница 80: ...ry your hands thoroughly n Remove static electricity from your fingers by touching any metal surface Static electricity is a common cause of sensor failures especially when the weather is dry n Clean the sensor with a lint free cloth Do not use detergent to clean the sensor n Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or ...

Страница 81: ...ee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility Points to note about the fingerprint utility n If Windows Vista s file encryption function EFS Encryption File System is used to encrypt a file the...

Страница 82: ...d The following message will be displayed Strongly recommended to do one more enroll Click OK and repeat steps 3 4 5 and 6 with another finger n The fingerprint authentication uses the same Windows logon ID and password If the Windows logon password has not been setup please do so before registration n This sensor has memory space for at least 20 fingerprint patterns You might be able to register ...

Страница 83: ...ia fingerprint authentication In place of the usual Windows logon by ID and password fingerprint authentication also allows logon to Windows This is useful especially when many users are using the PCs as user selection can be skipped Fingerprint authentication procedure 1 Start up the computer 2 The Logon Authorization screen is displayed Choose any of the enrolled fingers and swipe the fingerprin...

Страница 84: ...g on to Windows using only one fingerprint authentication when booting up It is necessary to register the User Password and Windows Logon password before using the fingerprint Pre OS feature and this fingerprint Single Sign On feature Please use TOSHIBA HW Setup to register your User Password Only one fingerprint authentication is required to replace the User Password and if selected the HDD user ...

Страница 85: ...ion Mode or shutdown state This function can only be used for ports that support the USB Sleep and Charge function hereinafter called compatible ports Compatible ports are USB ports that have the symbol icon You can use the USB Sleep and Charge function to charge certain USB compatible external devices such as mobile phones or portable digital music players n The fingerprint sensor compares and an...

Страница 86: ...patible ports when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to the computer when using the USB sleep and charge function n External devices connected to the USB bus power DC5V function that interfaces with the power ON OFF of the computer may al...

Страница 87: ...ox and stop using this function 1 Some mode may not be displayed in the list Battery Settings This utility can be used to specify the lower limit of remaining battery life for USB Sleep and Charge Move the slider bar to specify the lower limit If the remaining battery life falls before the setting the USB Sleep and Charge function will be stopped Unchecking the Enable under Battery Mode checkbox s...

Страница 88: ...ibes the bundled webcam utility which can capture still and video images The web camera will auto run when Windows starts Please unstick the protective plastic film before using the Web Camera Provided with some models 1 Web Camera LED 2 Web Camera 3 Built in Microphone 3 1 2 ...

Страница 89: ...e to close Preview Area 3 Delete Recorded File Choose a thumbnail of recorded file and click this button to delete this file from hard disk 4 Video Recording Click to start recording One moree to stop recording and see preview of the video in Preview Area 5 Camera Resolution Choose resolution for Preview Capture and Record 6 Capture Settings Open Capture Settings dialog box Chooses from the Basic ...

Страница 90: ...Windows The user can thus avoid having to enter a password or the like which makes the login process easier This software is pre installed with some models Note on Use n TOSHIBA Face Recognition does not guarantee the correct identification of a user Changes to the likeness of a registrant such as hair style changes wearing a cap or wearing glasses may affect the recognition rates when such change...

Страница 91: ...een n If you do not wish to practice click on the Next button in the Registration screen 3 Click the Next button to start the guide 4 First take a picture while moving your neck slightly to the left and right 5 Now take a picture while moving your neck down and up n Click the Back button to practice the guide once more 6 Click the Next button to start image capturing process Adjust the position of...

Страница 92: ... be deleted click the No button and you will then be returned to the Management screen n Clicking on the Yes button will remove the selected user from the Management screen How to launch the help file For further information on this utility please refer to help file 1 To launch the help file click Start All Programs TOSHIBA Utilities TOSHIBA Face Recognition Help Windows Logon via TOSHIBA Face Rec...

Страница 93: ...s during authentication you will be returned to the Select Tiles screen 8 Windows Welcome screen will be displayed and will be logged in automatically to Windows n If authentication was successful but an authentication error subsequently occurred during the login to Windows you will be asked to provide your account information Using the optical disc drive The text and illustrations in this section...

Страница 94: ... open the drawer slightly Pressing the eject button b Pressing the eject button will not open the drawer when the disc drive s power is off If the power is off you can open the drawer by inserting a slender object about 15 mm such as a straightened paper clip into the eject hole just to the right of the eject button Manual release with the eject hole Eject button ...

Страница 95: ... of the computer will extend slightly over the disc tray Therefore you will need to turn the disc at an angle when you place it in the tray After seating the disc however make sure it lies flat as shown in the figure above n Do not touch the laser lens Doing so could cause misalignment n Keep foreign matter from entering the drive Check the back edge of the tray to make sure it carries no debris b...

Страница 96: ...ld lie below the top of the spindle flush with the spindle base 5 Push the center of the drawer to close it Press gently until it locks into place If the disc is not seated properly when the drawer is closed the disc might be damaged Also the drawer might not open fully when you press the eject button Closing the disc drawer ...

Страница 97: ...or adhesion of foreign matter on the surface of the CD DVD These imperfections may prevent the drive from reading from or writing to it Inserting a disc Removing discs To remove the disc follow the steps below and refer to the figure Do not press the eject button while the computer is accessing the disc drive Wait for the optical media drive indicator to go out before you open the drawer Also if t...

Страница 98: ...e it Press gently until it locks into place Removing a disc Slot loading optical disc drive For computer with slot loading optical drive please follow the steps below and refer to figures 1 Make sure that your computer is on 2 Press the Eject button The CD DVD will be ejected about halfway Do not place your hand or another object near the optical disc drive slot Pressing the eject button Eject but...

Страница 99: ...es of writable CD and DVD discs that can be supported by this computer n Do not turn off the power to the optical disc drive while the computer is accessing it as this may cause you to lose data n To write data to CD R RW media use the TOSHIBA Disc Creator feature that is installed on your computer n When the power of the optical disc drive is off the disc tray will not open even if the eject butt...

Страница 100: ... by writing or rewriting with this product or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents n Damage that may be caused by using third party equipment or software Given the technological limitations of current optical disc writing drives you may experience unexpected writing or rewriting errors due to disc quality or problem...

Страница 101: ...I KAGAKU MEDIA CO LTD DVD RAM DVD Specifications for DVD RAM Disc for Version 2 0 2 1 or 2 2 PANASONIC COMMUNICATIONS CO LTD HITACHI MAXELL LTD DVD R DL MITSUBISHI KAGAKU MEDIA CO LTD DVD R DL MITSUBISHI KAGAKU MEDIA CO LTD DVD R for Labelflash FUJIFILM CORPORATION DVD R for Labelflash FUJIFILM CORPORATION Before writing or rewriting n Based on TOSHIBA s limited compatibility testing we suggest th...

Страница 102: ...t can be removed from a cartridge and DVD RAM discs designed without a cartridge n You may find that other computer DVD ROM drives or other DVD players may not be able to read DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW discs n Data written to a CD R DVD R DVD R Dual Layer DVD R or DVD R Double Layer discs cannot be deleted either in whole or in part n Data deleted erased from...

Страница 103: ...they may cause unstable operation and damage data n CD RW Ultra Speed media should not be used as data may be lost or damaged n You should always write from the computer s hard disk drive onto the CD DVD do not try to write from shared devices such as a server or any other network device n Writing with software other than TOSHIBA Disc Creator has not been confirmed therefore operation with other s...

Страница 104: ...tion devices away from the computer TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator n DVD Video cannot be created using TOSHIBA Disc Creator n DVD Audio cannot be created using TOSHIBA Disc Creator n You cannot use TOSHIBA Disc Creator s Audio CD for Car or Home CD Player function to record music to DVD R DVD R Dual Layer DVD RW DVD R DVD R D...

Страница 105: ...you should use Windows Explorer or another similar utility n When you back up a DVD disc be sure that the source drive supports recording to DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW media if this is not the case then the source disc might not be backed up correctly n When you back up a DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer or DVD RW disc be sure to use the ...

Страница 106: ... setting and choose Draw Quality 8 Click Print How to make a DVD Video Simplified steps for making a DVD Video from video data captured from a DV Camcorder 1 Click Start All Programs DVD MovieFactory for TOSHIBA DVD Movie Factory Launcher to launch DVD MovieFactory 2 Insert a DVD RW or DVD RW disc in Burner 3 Click Video Disc Burn Video to Disc to launch Direct Recording dialog box choose DVD Vide...

Страница 107: ...ever if another application is running the preview might not display properly n DVD MovieFactory cannot edit or play copy protected content n Do not enter sleep or hibernation mode while using DVD MovieFactory n Do not operate DVD MovieFactory immediately after turning on the computer Please wait until all Disc Drive activity has stopped n When recording to a DV Camcorder to ensure you capture all...

Страница 108: ... voice n Open the DVD drive n Install remove or connect external devices including the following PC card SD card USB device external display i LINK devices optical digital devices n Please verify your disc after recording important data n DVD R R RW disc cannot be written in VR format n Not support to output VCD and SVCD format 3 About Straight to Disc n Not support to record on DVD R R disc n Not...

Страница 109: ...ording prescheduled n The resume function cannot be used with some discs on the TOSHIBA DVD PLAYER n It is recommended the AC adaptor be connected when playing DVD Video Power saving features may interfere with smooth playback When playing DVD Video using battery power set the Power Options to High performance n Screen savers will not display while playing a movie in the TOSHIBA DVD PLAYER The com...

Страница 110: ...care to prevent the loss of stored data 4 Always apply the floppy diskette label in the correct location and never apply a new label on top of an existing one in this instance the label could come loose and damage the floppy diskette drive 5 Never use a pencil for writing on a floppy diskette label as the dust from the pencil lead could cause a system malfunction if it found its way onto the compu...

Страница 111: ...d to inform you when certain events happen This section explains how select an existing scheme or save one you have modified To launch the configuration dialog window for system sounds follow the steps below 1 Right click the Speaker icon on the task tray 2 Select Sounds from the memu Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek Audio Manager To lau...

Страница 112: ...cific frequency of sound and results in the Vocal Cancellation Clicking the Karaoke icon lowers the vocal sound within music Using the arrow buttons will adjust the musical key of the sound Microphone Effects Microphone Effects are only found within the Microphone window n Noise Suppression reduces background noise and fan noise n Accoustic Echo Cancellation reduces feedback and feedback echo Defa...

Страница 113: ...are correct for the region in which it will be used To select a region follow the steps below 1 Click start point to All Programs TOSHIBA Networking and click Modem Region Select Modem This section describes how to connect and disconnect the internal modem to and from a telephone jack The internal modem does not support voice functions All data and fax functions are supported 2 The Region Selectio...

Страница 114: ...t for region selection A submenu appears displaying location information for telephony Open dialog box if the modem and Telephony Current Location region code do not match A warning dialog box is displayed if current settings for region code and telephony location are incorrect Modem Selection If the computer cannot recognize the internal modem a dialog box is displayed Select the COM port for you...

Страница 115: ...ll damage the modem Connecting To connect the modem cable follow the steps below Do not pull on the cable or move the computer while the cable is connected Connecting the internal modem 1 Plug one end of the modular cable into the modem jack 2 Plug the other end of the modular cable into a telephone jack Disconnecting To disconnect the internal modem cable follow the steps below 1 Pinch the lever ...

Страница 116: ...mputer is near automatic control equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury n It may not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network will have to be configured for all computers connected to the sam...

Страница 117: ...that this software is specifically designed for the following operating systems n Microsoft Windows Vista Detailed information regarding the use with these operating systems is listed below Please refer also to the electronic information which is included with each software This Bluetooth Stack is based on Bluetooth Version 1 1 1 2 2 0 2 1 EDR specification TOSHIBA cannot confirm compatibility bet...

Страница 118: ...nctions Indicator status Indication LED off Wireless communication switch is set to off Automatic power down because of overheating Power malfunction LED glows Wireless communication switch is on Wireless LAN is turned on by an application If you used the Task Bar to disable Wireless LAN you will need to restart the computer to re enable it Alternatively you can also follow this procedure 1 In the...

Страница 119: ...ator regarding set up procedures If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Giga bit Ethernet LAN be sure to connect with a CAT5 E cable or higher You cannot use a CAT5 or a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or hig...

Страница 120: ...htly damp with water cloth You can use glass cleaner on the display Spray a small amount of cleaner on a soft clean cloth and wipe the screen gently with the cloth Never spray cleaner directly onto the computer or let liquid run into any part of it Never use harsh or caustic chemical products to clean the computer n Remove the dust from the cooling vents on the Left side of the computer regularly ...

Страница 121: ... securely so that it does not fall or hit anything n Do not carry your computer by holding protruded portions Using the Hard Disk Drive HDD Protection This computer has a function for reducing the risk of damage on the hard disk drive Using an acceleration sensor built into the computer TOSHIBA HDD Protection detects vibration shocks and similar signs of movement of the computer and automatically ...

Страница 122: ... the computer is used as handheld or mobile usages or whether it is used in a stable environment such as on a table in the workplace or at home By setting different detection levels for the computer depending on whether it runs with the AC power desktop or with batteries handheld or mobile usage the detection level automatically switches according to the power connection mode 3D Viewer This featur...

Страница 123: ...that the computer will be carried and sets the detection level to the maximum for 10 seconds TOSHIBA HDD Protection Message Specify whether to display a message when TOSHIBA HDD Protection is active This function does not work when the computer is starting in sleep mode in hibernation mode in transition to hibernation mode recovering from hibernation mode or power off Be sure to not subject the co...

Страница 124: ...User s Manual 4 48 Operating Basics ...

Страница 125: ...s numbers punctuation marks and special symbols that appear on the screen There are some differences however between using a typewriter and using a computer keyboard n Letters and numbers produced in computer text vary in width Spaces which are created by a space character may also vary depending on line justification and other factors n The lowercase l el and the number 1 one are not interchangea...

Страница 126: ...ic features Some software may disable or interfere with soft key operations Soft key settings are not restored by the Sleep Mode feature Emulating keys on enhanced keyboard A 101 key enhanced keyboard layout The keyboard is designed to provide all the features of the 101 key enhanced keyboard shown in figure above The 101 102 key enhanced keyboard has a numeric keypad and scroll lock key It also h...

Страница 127: ...wer on default for both settings is off Press Fn F12 to lock the cursor on a specific line The power on default is off Hot keys Mute Turns the volume on and off Lock Enters Lock computer mode To restore your desktop you need to log on again Power plan Displays the power save modes and lets you change the power settings Sleep This hot key switches the system to Sleep Mode Hibernate This hot key swi...

Страница 128: ...on switch is switched on TouchPad Enables or disables the Touch Pad function Enable Keypad Enables or disables the Key Pad function Number Lock Enables or disables the Number Lock function Scroll Lock Enables or disables the Scroll Lock function Zoom Changes the display resolution TOSHIBA Zooming Utility reduce Reduces the icon size on the desktop or the font size within one of the supported appli...

Страница 129: ...ibility Utility to make the Fn key sticky that is you can press it once release it and then press an F number key To start the TOSHIBA Accessibility Utility click Start point to All Programs point to TOSHIBA point to Utilities and click Accessibility Windows special keys The keyboard provides two keys that have special functions in Windows Windows logo key activates the start menu and the other th...

Страница 130: ... same functions as the numeric keypad on the 101 102 key enhanced keyboard described previously Turning on the overlays The numeric keypad overlay can be used for numeric data input Numeric mode To turn on the Numeric mode press Fn F11 Now try numeric data entry using the keys in the following figure Press Fn F11 again to turn off the overlay The numeric keypad overlay ALT INS DEL PRTSC SYSRQ PAUS...

Страница 131: ... character key 3 Release Fn to continue using the overlay Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation But you can generate these characters using their ASCII codes With the overlay on 1 Hold down Alt 2 Using the overlay keys type the ASCII code 3 Release Alt and the ASCII character appears on the display screen With the overlay off 1 Hold d...

Страница 132: ...User s Manual 5 8 The Keyboard ...

Страница 133: ...er s operating capability and battery charge status are affected by the power conditions whether an AC adaptor is connected whether a battery is installed and what the charge level is for the battery Power On Power off no operation AC adaptor connected Battery fully charged Operates LED Battery white LED Battery white Battery partially charged or no charge Operates Quick Charge LED Battery orange ...

Страница 134: ...bility and battery charge status Battery indicator Check the Battery indicator to determine the status of the battery pack The following indicator lights indicate the battery status Flashing orange The battery charge is low The AC adaptor must be connected to recharge the battery Orange Indicates the AC adaptor is connected and charging the battery White Indicates the AC adaptor is connected and t...

Страница 135: ...regulations Use only batteries recommended by TOSHIBA as replacements n Do not remove the battery pack while the computer is in Sleep Mode Data is stored in RAM so if the computer loses power it will be lost When the computer is powered off in Sleep Mode and the AC adaptor is not connected the main battery pack supplies power to maintain data and programs in memory If the battery pack is completel...

Страница 136: ...system configuration If the RTC battery becomes completely discharged the system loses this data and the real time clock and calendar stop working The computer s RTC battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed of Dispose of the battery as required by loca...

Страница 137: ...tery is securely installed in the computer before attempting to charge the battery pack Improper installation could generate smoke or fire or cause the battery pack to rupture n Keep the battery pack out of reach of infants and children It can cause injury n The battery pack is lithium ion battery which can explode if not replaced used handled or disposed of properly Dispose of the battery as requ...

Страница 138: ...er charger Time The following table shows the approximate time required to fully charge a discharged battery Charging time hours Battery type Power on Power off Battery pack 6cell 12cell 4 10 hours 4 hours max RTC Battery About 24 hours About 24 hours The charging time when the computer is on is affected by ambient temperature the temperature of the computer and how you use the computer If you mak...

Страница 139: ... will shorten battery life At least once a month run the computer on battery power until the battery is fully discharged then recharge the battery Monitoring battery capacity Remaining battery power can be monitored using the following methods n Clicking the battery icon on the task bar n Via the Windows Mobility Center window n Wait at least 16 seconds after turning on the computer before trying ...

Страница 140: ...r n Enabling Sleep Mode conserves battery power if you are frequently turning the computer off and on n Where you store your programs and data n Closing the display when you are not using the keyboard saves power n Operating time decreases at low temperatures n The condition of the battery terminals Make sure the battery terminals stay clean by wiping them with a clean dry cloth before installing ...

Страница 141: ...t the battery pack is being charged If the Battery indicator does not glow power is not being supplied Check the connections for the AC adaptor and power cord 5 Charge the battery pack until the Battery indicator glows white n If you have extra battery packs rotate their use n If you will not be using the system for an extended period more than one month remove the battery pack n Store spare batte...

Страница 142: ...e AC adaptor before the save is completed Wait for the Built in HDD indicator to go out n Do not touch the latch while holding the computer Or you may get injured by the dropped battery by unintentional release of the latch 1 Save your work 2 Turn the computer s power off Make sure the Power indicator is off 3 Remove all cables connected to the computer 4 Turn the computer upside down 5 Slide and ...

Страница 143: ...ry pack might fall out due to the unintentional release of the battery release latch and cause injuries 1 Turn the computer s power off 2 Disconnect all cables connected to the computer 3 Insert the battery pack 4 Ensure the battery pack lock is moved into its locked position Starting the computer by password To start up the computer with the user password follow these steps 1 Turn on the power as...

Страница 144: ...s n Boot Mode Computer shuts down without saving data Always save your work before you turn the computer off in boot mode n Hibernation Mode Data in memory is saved to the hard disk n Sleep Mode Data is maintained in the computer s main memory Refer also to the sections Turning on the power and Turning off the power in Chapter 3 Getting Started Hot keys You can use hot keys Fn F3 to enter Sleep Mo...

Страница 145: ...w The HW Setup window contains the following tabs General Password Display Boot Priority Keyboard USB and LAN There are also these three buttons OK Accepts your changes and closes the HW Setup window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the HW Setup window General This window displays the BIOS version and contains two buttons Defaul...

Страница 146: ...ts up Power On Display Lets you select the display to be used when the computer is booted This setting is only available on Standard VGA mode and not available on Windows Desktop Auto Selected If any external display is connected the power on display will be in external display only mode otherwise it will be in LCD only mode System LCD only Irrespective of external display connection the power on ...

Страница 147: ...B you can still use a USB mouse keyboard and FDD by setting the Legacy USB Support to enable LAN Wake up on LAN This feature lets the computer s power be turned on from shutdown when it receives a wake up packet Magic packet from the LAN Regarding Wake up on LAN from Sleep or Hibernation mode you must check the Allow the device to wake the computer checkbox within the LAN Device properties This fe...

Страница 148: ...cklight will be on when hit any key After Backlight Lighting Time backlight will be off Backlight Lighting Time is 15 sec by default On On Pressing FN Z or FN z switches the keyboard backlight on or off OFF Off Pressing FN Z or FN z switches the keyboard backlight on or off Button Setting Function Button This feature allows you to set the conditions for the power button and or other buttons Enable...

Страница 149: ...ation of the following devices which are available from your TOSHIBA dealer Cards memory n ExpressCard n SD Secure Digital SDHC Secure Digital High Capacity MMC Multi Media Card MEMORY STICK MEMORY STICK PRO xD xDPicture Card cards n Memory expansion Power devices n Additional battery pack n Additional AC adaptor Peripheral devices n External monitor Other n Security lock ...

Страница 150: ...install feature lets you install ExpressCard while the computer s power is on To install an ExpressCard follow the steps below 1 Insert the ExpressCard 2 Press gently to ensure a firm connection Windows hot install feature lets you insert an ExpressCard while the computer s power is on After inserting the card refer to the card s documentation and check the configuration in Windows to make sure it...

Страница 151: ... n Be sure to disable the ExpressCard prior to removing it Otherwise the system may be fatally damaged To remove the ExpressCard follow the steps below 1 Click the Safety Remove Hardware icon on the Task Bar 2 Click the ExpressCard you want to remove 3 Press the ExpressCard once to extend it 4 Grasp the extended ExpressCard and remove it Removing the ExpressCard ...

Страница 152: ... 2 MEMORY STICK PRO up to 4GB xD up to 2GB Keep foreign objects out of the memory card slot A pin or similar object can damage the computer s circuitry Do not format a memory card with Windows as it might result in that card not being able to be used with some peripheral devices Do not insert Memory Stick Duo PRO Duo into the slot without the MEMORY STICK adapter Data may be lost or damaged if you...

Страница 153: ...nection Be sure the memory card is oriented properly before you insert it If Windows fails to read the card remove it then re insert it The multiple digital media card slot only accepts one type of card at a time Do not attempt to install more than one card as you risk damaging either the cards themselves or the computer Inserting a memory card ...

Страница 154: ...d remove it n Make sure the memory card indicator is out before you remove the card or turn off the computer s power If you remove the card or turn off the power while the computer is accessing the card you may lose data or damage the card n Do not remove the card while the computer is in Sleep or Hibernation mode The computer could become unstable or data in the memory card could be lost n Do not...

Страница 155: ...nal memory in the computer s memory module socket to increase the amount of RAM This section describes how to install and remove a memory module n Use only memory modules approved by TOSHIBA n Do not try to install or remove a memory module under the following conditions You can damage the computer and the module Also data will be lost a The computer is turned on b The computer was shut down using...

Страница 156: ...r fingernail or a thin object under the cover and lift it off Removing the memory module cover 6 Lift one side of the insulator sheet and fit the module s connectors into the computer s connectors at about a 45 degree angle Press the module carefully to ensure a firm connection Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access prob...

Страница 157: ...ol Panel and click the General tab Points to note about memory module error If you install a memory module that is not compatible with the computer the Power indicator will flash on for 0 5 seconds off for 0 5 seconds in the following ways n If there is only an error in Slot A repeatedly flashes orange twice then blue n If there is only an error in Slot B repeatedly flashes orange then blue twice ...

Страница 158: ...the insulator and push the latches to the outside to release the module A spring will force one end of the module up 5 Grasp the module by the sides and pull it out n If you use the computer for a long time the memory modules will become hot In this case let the memory modules cool to room temperature before you replace them Or you will get burnt if you touch any of them n Do not touch the connect...

Страница 159: ...to the external monitor port 3 Turn the monitor s power on 4 Turn the computer on When you turn on the power the Windows Bootup screen Windows Logo appears on the display device However the Windows Desktop appears on a display device that you used last time to shut down your PC if the display device exists when you turn on the power To change the display settings press Fn F5 If you disconnect the ...

Страница 160: ...o on HDMI To view video on the HDMI device be sure to configure the following settings otherwise you may find that nothing is displayed n Be Sure to use the FN F5 hot keys to select the display device before starting to play video Do not change the display device while playing video n Do not change the display device under the following conditions n While data is being read or written n While comm...

Страница 161: ...elow 1 Click Start 2 Click Control Panel 3 Click Hardware and Sound 4 Click Sound 5 Click Speakers 6 Click the Set Default Device button Security lock Security locks enable you to anchor your computer to a desk or other heavy object to help prevent unauthorized removal of the computer The computer has a security lock slot on the left side Attach one end of the cable to a desk and the other end to ...

Страница 162: ...User s Manual 8 14 Optional Devices ...

Страница 163: ...em exists Further action may result in data loss or damage You may destroy valuable problem related information that can help solve the problem n Observe what is happening Write down what the system is doing and what actions you performed immediately before the problem occurred If you have a printer attached print a copy of the screen using PrtSc The questions and procedures offered in this chapte...

Страница 164: ...em recurs the log will help you identify the problem faster Analyzing the problem Sometimes the system gives clues that can help you identify why it is malfunctioning Keep the following questions in mind n Which part of the system is not operating properly keyboard hard disk drive optical media drive display Each device produces different symptoms n Is the operating system configuration set proper...

Страница 165: ...t section provides checklists for individual components and peripherals Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas n System start up n Fingerprint Sensor n Self test n USB device n Power n eSATA device n Password n Additional memory module n Keyboard n Sound system n Intern...

Страница 166: ...contact your dealer Power When the computer is not plugged into an AC outlet the battery pack is the primary power source However your computer has a number of other power resources including an intelligent power supply and a Real Time Clock battery These resources are interrelated and any one could affect apparent power problems This section provides checklists for AC power and the battery If you...

Страница 167: ...on or a clean cloth If the AC adaptor still does not power the computer contact your dealer It is recommended to leave the computer off until the interior reaches room temperature even though the DC IN indicator stops blinking Problem Procedure Computer shuts down and DC IN indicator blinks orange Leave the computer off until the DC IN indicator stops blinking If the computer has reached room temp...

Страница 168: ...ch room temperature Unplug the AC adaptor and remove the battery to make sure the terminals are clean If necessary wipe them with a soft dry cloth dipped in alcohol Connect the AC adaptor and replace the battery Make sure it is securely seated Check the Battery indicator If it does not glow let the computer charge the battery for at least 20 minutes If the Battery indicator glows after 20 minutes ...

Страница 169: ...ng information please contact your local government n If your hard disk or other storage media contains sensitive data you should be aware that standard deletion procedures do not remove data from the media These standard deletion procedures include n Selecting Delete for a target file n Putting files in the Recycle Bin and emptying the Recycle Bin n Reformatting the media n Reinstalling an operat...

Страница 170: ...are still unable to use the keyboard consult your dealer Real Time Clock After configuring the time and date for the Real Time Clock battery we recommend that you turn the power status of your computer to ON so that the Real Time Clock battery is charged Problem Procedure The BIOS setting and system date time are lost Charge in the RTC battery is exhausted or getting low You will need to set the d...

Страница 171: ...rocedure Computer does not boot from hard disk drive There may be a problem with your operating system files Refer to your operating system documentation Slow performance Your files may be fragmented Run disk Defragmenter to check the condition of your files and disk Refer to your operating system documentation or online help for information on running disk Defragmenter As a last resort reformat t...

Страница 172: ... The following message appears when executing Recovery Disc Creator The Recovery Disc Creator can not be launched because there is no recovery partition You will see this message if you have previously chosen to remove the partition and are trying to create Recovery Media When there is no recovery partition the Recovery Disc Creator cannot make Recovery Media However if you have already created a ...

Страница 173: ...drive Recordable DVD DVD R R DL DVD R R DL DVD RW DVD RW DVD RAM Check the region code on the DVD It must match that on the DVD Super Multi Double Layer drive Region codes are listed in the Optical Disc Drive section in Chapter 2 The Grand Tour Cannot write correctly If you have trouble writing make sure you are observing the following precautions Use only media recommended by TOSHIBA Do not use t...

Страница 174: ...another floppy diskette in the drive if you are able to access this disk then it indicates the original disk and not the drive is probably causing the problem If you are still unable to resolve the problem contact your reseller dealer or service provider Memory card Secure Digital SD Secure Digital High Capacity SDHC Memory Stick MS Memory Stick Pro MS Pro MultiMediaCard MMC and xD Picture Card xD...

Страница 175: ...slow Try changing the speed setting in the mouse control utility 1 To access this utility click Control Panel Hardware and Sound then Mouse icon 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The response of the TouchPad is too sensitive Adjust the touch sensitivity 1 Click Start Control Panel Hardware and Sound Mouse icon 2 With...

Страница 176: ...ointer moves too fast or too slow Try changing the speed setting in the mouse control utility 1 To access this utility click Control Panel Hardware and Sound then Mouse icon 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The mouse pointer moves erratically The mouse might be dirty Refer to your mouse documentation for instruction...

Страница 177: ...se try one or more of the following methods n Change a mode setting of Enabled by the BIOS Setup n Turn OFF the computer while external devices are connected n Connect external devices after turning OFF of the computer If this function can not be still used change the setting to Disabled in the BIOS Setup and stop using this function The battery depletes quickly even when I turned OFF the power of...

Страница 178: ...set to Enabled in the HW Setup the USB WakeUp function does not work for ports that support the USB Sleep and Charge function In that case use an USB port that does not have the USB Sleep and Charge function compatible icon or change the USB Sleep and Charge function setting to Disabled in the BIOS Setup Memory expansion Refer also to Chapter 8 Optional Devices for information on installing memory...

Страница 179: ...nd make sure it is not set for the internal display Display error occurs Check that the cable connecting the external monitor to the computer is attached firmly If problems persist contact your dealer Modem Problem Procedure Communication software can t initialize modem Make sure the computer s internal modem settings are correct Refer to Phone and Modem Properties in the Control Panel You can hea...

Страница 180: ...flow control and communication protocol You cannot receive an incoming call Check the rings before auto answer setting in your communications application You can also use the ATS0 command If problems persist contact your dealer LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub If problems persist consult your LAN administrator Wireless L...

Страница 181: ...ct your dealer Fingerprint Pre OS feature or Single Sign On feature cannot be enabled Please use TOSHIBA HW Setup to register the User Password if it was not registered Fingerprint Pre OS feature does not work Make sure you have enroll finger in windows account Set the User Password by using TOSHIBA HW Setup and restart the system Make sure place a checkmark in Enable Pre OS Fingerprint Authentica...

Страница 182: ...er you purchased your computer and or software from They are your best sources for current information and support Where to write If you are still unable to solve the problem and suspect that it is hardware related write to TOSHIBA at the nearest location listed on the below Outside of Europe In Europe Australia TOSHIBA Australia Pty Ltd Information Systems Division 84 92 Talavera Road North Ryde ...

Страница 183: ...0 Madrid United States of America TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 USA United Kingdom TOSHIBA Information Systems U K Ltd TOSHIBA Court Weybridge Business Park Addlestone Road Weybridge Surrey KT15 2UL India TOSHIBA India Pvt Ltd PC Division 6th Floor DR Gopal Das Bhawan Barakhamba Road Delhi 110001 India The Rest of Europe TOSHIBA Europe I E Gm...

Страница 184: ...User s Manual 9 22 Troubleshooting ...

Страница 185: ...ating 20 C 4 F to 65 C 149 F 10 to 90 noncondensing Wet bulb temperature 26 C maximum Conditions Altitude from sea level Operating 0 to 3 000 meters Non operating 0 to 10 000 meters maximum Power Requirements AC adaptor 100 240 volts AC 50 or 60 hertz cycles per second Computer 19 V DC Built in Modem Network control unit NCU Type of NCU AA Type of line Telephone line analog only This information i...

Страница 186: ...r V 21 ch2 Communication Speed Data transmission and reception 300 1200 2400 4800 7200 9600 12000 14400 16800 19200 21600 24000 26400 28800 31200 33600 bps Data reception only with V 90 28000 29333 30666 32000 33333 34666 36000 37333 38666 40000 41333 42666 44000 45333 46666 48000 49333 50666 52000 53333 54666 56000 bps Fax 2400 4800 7200 9600 12000 14400 bps Transmitting level 10 dBm Receiving le...

Страница 187: ... external monitors A high resolution external monitor connected to the computer can display up to 2048 horizontal and 1536 vertical pixels at up to 16M colors The display controller also controls the video mode which uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed on screen Software written for a given video mode will run on any c...

Страница 188: ...User s Manual B 2 Display Controller ...

Страница 189: ... certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Network Operating System n Microsoft Windows Networking Media Access Protocol n CSMA CA Collision Avoidance with Acknowledgement ACK Data Rate n 54 48 36 24 18 12 9 6 Mb s IEEE 802 11a g n 11 5 5 2 1 Mb s IEEE 802 11 b The Wireless LAN feature is not available on all models ...

Страница 190: ...tory information that may apply in your country region R F Frequency n Band 2 4GHz 2400 2497 MHz for 802 11b g n draft version n Band gGHz 5150 5850 MHz for 802 11a n draft version Modulation Technique n DSSS CCK DSSS DQPSK DSSS DBPSK IEEE 802 11b n OFDM BPSK OFDM QPSK OFDM 16QAMOFDM 16QAM IEEE 802 11a g The range of the wireless signal is related to the transmit rate of the wireless communication...

Страница 191: ...13 2472 1 1 Refer to the sheet Approved Countries Regions for use for the countries regions that in which these channels can be used When installing Wireless LAN cards the channel configuration is managed as follows n For wireless clients that operate in a Wireless LAN Infrastructure the Wireless LAN card will automatically start operation at the channel identified by the Wireless LAN Access Point...

Страница 192: ...User s Manual C 4 Wireless LAN ...

Страница 193: ...ations Length Minimum 1 7 meters Wire size Minimum 0 75 mm2 Current rating Minimum 2 5 amperes Voltage rating 125 or 250 VAC depending on country region s power standards Certification agencies U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 two conductor Australia AS Japan DENANHO Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland SE...

Страница 194: ... a 2 15P 250 V or 1 15P 125 V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia and Europe USA and Canada United Kingdom UL approved CSA approved BS approved Australia Europe AS approved Approved by the appropriate agency ...

Страница 195: ...ftware information e g OS version OS install date Direct X version Internet Explorer version installed update program and driver lists The stored data uses a very small portion of the total hard disk capacity approximately 10MB or less per year n This information is used to identify and provide a notification of system conditions which may effect the performance of your Toshiba computer It may als...

Страница 196: ...th Monitor screen is displayed and the program will begin monitoring system functions and collecting information This message will no longer be displayed after clicking Enable this software program now or Disable this software program now on the TOSHIBA PC Health Monitor Software Notice Acceptance screen If a TOSHIBA PC Health Monitor message is displayed A message will be displayed if any changes...

Страница 197: ...OSHIBA Power Saver Settings Cooling Method Battery Optimized This PC Cooling Performance Diagnostic Tool does not in any way expand or modify Toshiba s obligations under its standard limited warranty Toshiba s standard limited warranty terms and limitations apply If another message is displayed follow the instructions displayed on screen ...

Страница 198: ...User s Manual E 4 TOSHIBA PC Health Monitor ...

Страница 199: ...ead of AC power n use of certain multimedia computer generated graphics or video applications n use of standard telephone lines or low speed network connections n use of complex modeling software such as high end computer aided design applications n use of several applications or functionalities simultaneously n use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 fee...

Страница 200: ...itly stated that the operating system is 64 bit Memory Main System Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities The amount of main system memory allocated to support graphics may vary depending on the graphics system applications utilized system memory size a...

Страница 201: ... GPU performance may vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memory Sh...

Страница 202: ...ire product series Therefore please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis USB Sleep Charge The USB Sleep Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge th...

Страница 203: ... Disc ReWritable CMOS complementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDC display data channel DDR double data rate DIMM dual inline memory module DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD R Dual Layer Digital Versatile Disc Recordable Dual Layer DVD ROM Digit...

Страница 204: ...utline dual in line memory module SSD Solid state drive TFT thin film transistor USB Universal Serial Bus UXGA ultra extended graphics array VGA video graphics array WAN wide area network WSXGA wide super extended graphics array WSXGA wide super extended graphics array plus WUXGA Wide Ultra Extended Graphics Array WXGA wide extended graphics array WXGA wide extended graphics array plus XGA extende...

Страница 205: ...lue of 2 then 4 8 16 and so on For example the binary number 101 has a value of 5 See also ASCII BIOS Basic Input Output System The firmware that controls data flow within the computer See also firmware bit Derived from binary digit the basic unit of information used by the computer It is either zero or one Eight bits is one byte See also byte Bluetooth A short range radio technology designed to s...

Страница 206: ...read from but not written to The CD ROM drive uses a laser rather than magnetic heads to read data from the disc CD RW A Compact Disc ReWritable disc can be rewritten many times See also CD ROM character Any letter number punctuation mark or symbol used by the computer Also synonymous with byte chassis The frame containing the computer chip A small semiconductor containing computer logic and circu...

Страница 207: ...computer that interprets and executes instructions CRT Cathode Ray Tube A vacuum tube in which beams projected on a fluorescent screen producing luminous spots An example is the television set cursor A small blinking rectangle or line that indicates the current position on the display screen D data Information that is factual measurable or statistical that a computer can process store or retrieve ...

Страница 208: ...use DVD An individual digital versatile or video disc See also DVD ROM DVD R R R A Digital Versatile Disc Recordable disk can be written once and read many times The DVD R drive uses a laser to read data from the disc DVD RAM A Digital Versatile Disc Random Access Memory is a high capacity high performance disc that lets you store large volumes of data The DVD ROM drive uses a laser to read data f...

Страница 209: ...able disk that stores magnetically encoded data floppy diskette drive FDD An electromechanical device that reads and writes to floppy diskettes folder An icon in Windows used to store documents or other folders format The process of readying a blank disk for its first use Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the ...

Страница 210: ... keyboard or external or internal storage devices The data sent or output by the sending computer is input for the receiving computer instruction Statements or commands that specify how to perform a particular task interface 1 Hardware and or software components of a system used specifically to connect one system or device to another 2 To physically connect one system or device to another to excha...

Страница 211: ...unit of data storage equal to 1024 kilobytes See also kilobyte megahertz A unit of wave frequency that equals 1 million cycles per second See also hertz memory Typically refers to the computer s main memory where programs are run and data is temporarily stored and processed Memory can be volatile and hold data temporarily such as RAM or it can be nonvolatile and hold data permanently such as ROM A...

Страница 212: ... laser or visible light to identify characters and input them into a storage device online state A functional state of a peripheral device when it is ready to receive or transmit data operating system A group of programs that controls the basic operation of a computer Operating system functions include interpreting programs creating data files and controlling the transmission and receipt input out...

Страница 213: ...The electrical connection through which the computer sends and receives data to and from devices or other computers Power Saver A TOSHIBA utility that lets you set the parameters for various power saving functions program A set of instructions a computer can execute that enables it to achieve a desired result See also application prompt A message the computer provides indicating it is ready for or...

Страница 214: ... connection of a variety of peripheral devices SD SDHC Card Secure Digital cards are flash memory widely used in a variety of digital devices such as digital cameras and Personal Digital Assistants serial Processes that occur one at a time In communications it means the transmission of one bit at a time sequentially over a single channel On your computer the serial port provides a serial interface...

Страница 215: ...tor that lets you run any popular software volatile memory Random access memory RAM that stores information as long as power is supplied to the computer W warm start Restarting or resetting a computer without turning it off Wi Fi A registered trademark term of the Wi Fi Alliance that stands for Wireless Fidelity and is another term for the communication protocol to permit an Ethernet connection us...

Страница 216: ...User s Manual Glossary 14 Glossary ...

Страница 217: ...h 1 8 Bluetooth Stack for Windows by TOSHIBA 4 41 Boot Priority 7 2 C Cleaning the computer 4 44 Cooling Vents 2 3 Corel DVD MovieFactory for TOSHIBA using 4 30 D Display 1 6 automatic power off 1 9 controller 1 6 opening 3 4 Display Controller B 1 Documentation list 1 2 DVD Super Multi Double Layer drive problems 9 10 using 4 17 E Equipment checklist 1 1 eSATA USB Combo Port 2 3 ExpressCard 8 2 i...

Страница 218: ...Protection 1 10 4 45 Hibernation Mode 1 11 3 8 Hot keys 1 9 5 3 Brightness decreases 5 4 Brightness increases 5 4 Enable Keypad 5 4 Hibernate 5 3 Keyboard Backlight 5 5 Lock 5 3 Mute 5 3 Number Lock 5 4 Output 5 3 Power plan 5 3 Scroll Lock 5 4 Sleep 5 3 TOSHIBA Zooming Utility enlarge 5 5 TOSHIBA Zooming Utility reduce 5 4 TouchPad 5 4 Wireless 5 4 Zoom 5 4 HW Setup 1 13 7 1 accessing 7 1 Boot Pr...

Страница 219: ... 13 TouchPad control buttons 2 10 Ports 1 6 Power conditions 6 1 Hibernation Mode 3 8 indicators 6 2 panel power off on 6 12 Shut Down mode Boot mode 3 6 Sleep Mode 3 6 system auto off 6 12 turning off 3 6 turning on 3 5 Power up modes 6 12 Problems AC power 9 5 analyzing 9 2 battery 9 6 DVD Super Multi Double Layer drive 9 10 ExpressCard 9 19 Fingerprint Sensor 9 19 Hard disk drive 9 9 Keyboard 9...

Страница 220: ...e 1 16 TOSHIBA Disc Creator 1 15 TOSHIBA DVD RAM Utility 1 15 TOSHIBA DVD PLAYER 1 13 4 32 TOSHIBA Face Recognition 1 14 TOSHIBA Flash Cards 1 12 TOSHIBA HDD Protection 4 45 TOSHIBA PC Diagnostic Tool 1 12 TOSHIBA PC Health Monitor 1 11 E 1 TOSHIBA Power Saver 1 12 TOSHIBA support 9 20 TOSHIBA USB Sleep and Charge Utility 1 16 4 9 problems 9 15 TOSHIBA Value Added Package 1 12 TOSHIBA Zooming Util...

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