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167
If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.3
❖
The
General
tab, which provides basic information about
the device.
❖
The
Resource
tab, which lists resources assigned to the
monitor, DVD-ROM, multi-function drive, diskette disk
drive, and other power-using functions.
❖
The
Drivers
tab, which displays the drivers being used by
the device.
A Troubleshooting button is also present.
7
Click
troubleshooting
.
A Help and Support window for that device appears.
For more information about Device Manager, refer to
Windows
®
XP online help.
Memory problems
Incorrectly connected or faulty memory modules may cause
errors that seem to be device-related. It is worthwhile
checking for these first:
1
Click
Start
, then click
Turn off computer
.
2
Click
Turn Off
.
The operating system shuts down and turns off the computer
automatically.
3
Remove the memory module.
4
Reinstall the memory module, following the instructions
in
“Installing additional memory (optional)” on page 58
and making sure it is seated properly.
5
Check for the error again.
6
If the error recurs, remove the memory module entirely
and check for the error again.
If removing the memory module eliminates the error, the
memory module may be faulty. If the error recurs without the