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If Something Goes Wrong
User's Manual
7-12
Satellite P20
Version
1
Last Saved on 30/05/2003 13:57
ENGLISH using Euro_M.dot –– Printed on 30/05/2003 as T202014-EN
Printer Problems
This section lists some of the most common printer problems.
The printer will not print
Check that the printer is connected to a working power outlet, turned on
and ready (on line).
Make sure the printer cable is firmly attached to the computer and the
printer.
If your printer is ECP- or IEEE 1284-compliant, make sure you have an
IEEE 1284 printer cable.
Check that the printer has plenty of paper. Some printers will not start
printing when there are just two or three sheets of paper left in the tray.
Run the printer’s self-test to check for any problem with the printer itself.
Make sure you installed the proper printer driver.
Try printing another file. For example, you could create and attempt to
print a short test file using Notepad. If a Notepad file prints correctly, the
problem may be in your original file.
Contact your network administrator if the printer is on your network.
The printer will not print what you see on the screen
Many programs display information on the screen differently from the way
they print it. See if your program has a print preview mode. This mode
lets you see your work exactly as it will print. Contact the software
manufacturer for more information.