300
If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.3
The computer displays the
Non-system disk or disk error
message.
If you are starting the computer from a diskette, the diskette
in the drive does not have the files necessary to start the
computer. Replace it with a bootable diskette.
The drive cannot read a diskette.
Try another diskette. If you can access the second diskette,
the first diskette (not the drive) is probably causing the
problem. Run Error-checking on the faulty diskette (for
instructions, see
“Disk drive problems” on page 298
DVD-ROM or multi-function drive problems
You cannot access a disc in the drive.
Make sure the CD-ROM or DVD-ROM is properly inserted.
Remove and then reinsert the disc.
Examine the disc to see if it is dirty. If necessary, wipe it with
a clean damp cloth dipped in water or a neutral cleaner.
Make sure the disc is label side up.
If you are trying to play a DVD movie, it may not play
because the DVD region does not match the DVD player
region. For more information, see
multi-function drive” on page 100
.
You press the disc eject button, but the disc does not
slide out.
Make sure the computer is connected to a power source and
turned on. The DVD-ROM or multi-function drive eject
mechanism requires power to operate.
Make sure a program is not accessing the drive and
preventing it from ejecting.