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115

If Something Goes Wrong

Keyboard problems

You have connected an external keyboard and the
operating system displays one or more keyboard
error messages.

You may need to update your keyboard driver. Refer to the
documentation that came with the keyboard or to the
keyboard manufacturer's Web site.

The keyboard you connected may be defective or
incompatible with the device. Try using a different make of
keyboard.

Touch pad problems

You have used the recovery media to image your
device and the touch pad on the keyboard dock is
no longer working.

The touch pad driver is pre-installed on your device. If this
driver is removed, the touch pad and touch pad buttons will
not work. You will need to reinstall the touch pad driver
located in the Application Installer.

For more information, see

“TOSHIBA Application Installer”

on page 103

Display problems

Here are some typical display problems and their solutions:

The screen is blank.

Display Auto Off may have gone into effect. Press any key to
activate the screen.

If you are using the built-in screen, make sure the display
priority is not set for an external monitor. To do this, press

If this does not correct the problem, press

again to return

the display priority to its previous setting.

HINT: Pressing the

key several times will advance you

through the display options.

If you are using an external monitor:

❖

Check that the monitor is turned on.

❖

Check that the monitor’s power cord/cable is firmly
plugged into a working power outlet.

Содержание Portege Z10t

Страница 1: ...eb site at support toshiba com At this Web site you will find answers for many commonly asked technical questions plus many downloadable software drivers BIOS updates and other downloads For more information see If Something Goes Wrong on page 105 in this guide Portégé Z10 A Series User s Guide ...

Страница 2: ...As with any new technology you must read and follow all set up and usage instructions in the applicable user guides and or manuals enclosed or provided electronically If you fail to do so this product may not function properly and you may lose data or suffer other damage TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL B...

Страница 3: ...EEN SUCCESSFULLY COPIED OR TRANSFERRED TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY Critical Applications The device you have purchased is not designed for any critical applications Critical applications means life support systems medical applications connections to implanted medical devices commercial transportation nuclear facilities or systems or any ot...

Страница 4: ...elocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Only Peripherals complying with the FCC Class B limits may be attached to this equipment Operation with noncompliant peripherals or peripheral...

Страница 5: ...might slow down or cause errors If you detect certain interference while you use a Bluetooth device always change the frequency move your device to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your device Please contact TOSHIBA computer product support on Web site http www toshiba europe com computers tnt bluetoo...

Страница 6: ...ive research literature In some situations or environments the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the equipment with Bluetooth wireless technology on board airplanes or In any other environment where the risk of interference to other devices or ser...

Страница 7: ... performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information Radio Frequency Interference Requirements This device is r...

Страница 8: ...reless LAN may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the Wireless LAN equipment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wirel...

Страница 9: ...e reçu même s il est susceptible de compromettre son fonctionnement The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed ...

Страница 10: ...EL The above caution applies to products that operate with an 802 11a radio device Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards This product is carrying the CE ...

Страница 11: ... or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for recovery and recycling This Directive applies to EU memb...

Страница 12: ... Pour les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in Franc...

Страница 13: ... 5 GHz bands in the European Community Ad hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating...

Страница 14: ...model accredited low power radio frequency electric machinery any company trader or user shall not change the frequency increase the power or change the features and functions of the original design Article 17 Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric ...

Страница 15: ...z to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The indication shown below appears on this equipment 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 The interference range of this equipment is less than 10m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz 3 TOSHIBA Direct PC Monday Frida...

Страница 16: ... subject to the approval of the U S Department of Commerce prior to export Any export directly or indirectly in contravention of the U S Export Administration Regulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PRO...

Страница 17: ...idiaries in the United States and other countries Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Digital SD and microSD are trademarks or registered trademarks of SD 3C LLC in the United States other c...

Страница 18: ...ficient use of resources and appropriate treatment of hazardous substances in accordance with recycling regulations in each state country and territory Toshiba wants to make it easy for customers to recycle products at the end of the life cycle To learn more about Toshiba s sustainability commitment visit us toshiba com green Reuse Donation Recycling Functional devices can be donated to a local ch...

Страница 19: ...Getting Started 29 Selecting a place to work 29 Setting up your device 29 Connecting to a power source 30 Charging the main battery 32 Using the device for the first time 33 Initial setup 33 Setting up your software 33 Registering your device with Toshiba 34 To Shut down your device 34 To Restart your device 35 To place your device in Sleep mode 36 Adding optional external devices 37 Adding memory...

Страница 20: ... Connecting an HDMI compatible television or display device 53 Connecting an external monitor or projector 54 Directing the display output when your device is attached to the keyboard dock 54 Directing the display output when your device is in tablet mode 55 Adjusting the quality of the external display 56 Customizing your device s settings 56 Caring for your device 57 Cleaning the device 57 Movin...

Страница 21: ...etermining remaining battery power 72 What to do when the main battery runs low 73 Setting battery notifications 73 Conserving battery power 74 Power Plans 75 Using the eco power plan 76 Changing the main battery 77 Taking care of your battery 77 Safety precautions 77 Maintaining your battery 78 Disposing of your device 78 Traveling tips 78 Chapter 5 Exploring Your Device s Features 80 Exploring t...

Страница 22: ...rvice Station 102 TOSHIBA Application Installer 103 PC Health Monitor 104 Chapter 7 If Something Goes Wrong 105 Problems that are easy to fix 105 Problems when you turn on the device 106 The Windows operating system is not working 108 Using Startup options to fix problems 109 Internet problems 111 The Windows operating system can help you 112 Fixing a problem with Device Manager 112 Checking devic...

Страница 23: ... Function Keys 129 Functions 129 Lock Instant security 130 Power plan 130 Sleep mode 130 Hibernation mode 130 Output Display switch 131 Display brightness 132 Disabling or enabling wireless devices 132 Disabling or enabling the Dual Point 132 Disabling or enabling the cursor control overlay 132 Disabling or enabling the numeric overlay 133 Disabling or enabling the scroll lock 133 Volume Mute 133 ...

Страница 24: ...figuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer ships with default power settings that will turn off the display or enter low power Sleep mode after a specific amount of inactivity We recommend that you leave this and other energy saving features active so that your computer will ...

Страница 25: ...ent suppliers to meet RoHS requirements and verifies its suppliers commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process Certain Microsoft software product s included with this device may use technological measures for copy protection IN SUCH EVENT YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE P...

Страница 26: ...the accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your device or to stay current with the various computer software or hardware options visit Toshiba s Web site at support toshiba com This guide This guide introduces the device ...

Страница 27: ...in death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons high...

Страница 28: ...ocumentation Your device comes with the following documentation An electronic version of the User s Guide this document A Quick Start document It may also include other documentation For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of service programs to complement its standard limited warranty Toshiba s standard limited warra...

Страница 29: ...vice in order to avoid potential hazards that could cause bodily injury property damage or damage the device Selecting a place to work Your device is portable and designed to be used in a variety of circumstances and locations Setting up your device TECHNICAL NOTE You must complete all setup steps up to and including Setting up your software on page 33 before adding external or internal components...

Страница 30: ... a fire or electric shock possibly resulting in serious injury Always confirm that the power plug and extension cable plug if used has been fully inserted into the socket to ensure a secure electrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or elec...

Страница 31: ...onnecting the power cord cable to the AC adaptor Handling the cord on this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling 2 Plug the AC adaptor cord into the DC IN on the side of the device Sample Illustration Connecting the AC adaptor cord to the device Power cord cable AC adaptor AC adaptor c...

Страница 32: ...r the AC adaptor is not plugged into the device or AC outlet Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor If the AC power light flashes amber during charging either the main battery is malfunctioning or it is not receiving correct input from the AC power supply Charging the main battery The device battery is not accessible ...

Страница 33: ...an extremely large number of thin film transistors TFT and is manufactured using high precision technology Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology Over a period of time and depending on the usage of the device the brightness of the screen will deteriorate This is also an intrinsic characteristic of the screen technol...

Страница 34: ...d complete the registration process 2 From the Start screen Type Registration while in the Start screen locate and complete the registration process 3 From the Desktop Move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Search charm and in the Search field type Registration In the list that appears click or tou...

Страница 35: ... screen click or touch the Power icon Sample Image Shut down 4 Highlight Shut down while holding the Shift key and then click or touch the Shut down option The device closes all open applications shuts down the operating system and then turns off To Restart your device 1 From the Start or Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge 2 Whe...

Страница 36: ...om the right edge 2 When the Windows charms appear click or touch the Settings charm If you power down using the Sleep command and the battery discharges fully your unsaved information will be lost Be sure to save your work first 3 In the lower right of the screen click or touch the Power icon Sample Image Sleep 4 Highlight Sleep and then click or touch the Sleep option Sleep mode saves the curren...

Страница 37: ... memory module Recovering the Internal Storage Drive Your device includes recovery utilities to allow you to recover your internal storage drive if necessary The following internal storage drive recovery options are available Recovery option Description Creating recovery media This option allows you to create the recovery media you will use to restore your device See Creating recovery media on pag...

Страница 38: ...ge 41 During the recovery process your device must be connected to an external power source via the AC adaptor When you restore your system only the operating system files applications and drivers originally shipped with the device are restored Any files that you created are not restored during this process Be sure to separately save the files you have created to external media using Windows or an...

Страница 39: ...overy media the system will prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your device The amount of space required for storing the recovery files varies by device model Follow the procedure below to determine how much space you will need for storing your system s recovery files To create recovery media 1 From the Start screen begin...

Страница 40: ...e of the following If you are copying files to DVD insert a blank DVD into the optical disc drive If you are copying files to a USB flash drive connect a USB flash drive of the required minimum capacity as specified in the TOSHIBA Recovery Media Creator utility to your device All information stored on your DVDs or USB flash drive s will be erased during the process of creating the recovery media B...

Страница 41: ...e created recovery media for your system you can restore your system from such media if necessary For example if your original internal storage drive fails you can restore your system to a new internal storage drive from your recovery media For instructions on creating recovery media see Creating recovery media on page 38 When you restore your system only the operating system files applications an...

Страница 42: ...e has been recovered 7 Click or touch Finish to restart the device Refresh your PC with user s data Using Refresh your PC recovers your internal storage drive to factory default state and attempts to save your data Toshiba does not guarantee successful data back up Please make a complete back up of your data to external media before executing the recovery For more information see Backing up your w...

Страница 43: ...the right edge 2 When the Windows charms appear click or touch the Settings charm 3 Click or touch Change PC Settings The PC settings window appears Sample Image PC settings screen 4 Click or touch General 5 Scroll down to Refresh your PC without affecting your files and click or touch Get Started The Refresh your PC screen appears Sample Image Refresh your PC screen ...

Страница 44: ...creen You will be prompted to refresh your system 7 Click or touch the Refresh button 8 Your system will restart The Refreshing your PC window appears When the process is complete your system will reboot your Windows operating system Reset your PC The recovery process deletes information stored on the internal storage drive Be sure to save your work to external media before executing the recovery ...

Страница 45: ...rom the right edge 2 When the Windows charms appear click or touch the Settings charm 3 Click or touch Change PC Settings The PC settings window appears Sample Image PC settings screen 4 Click or touch General 5 Scroll down to Remove everything and reinstall Windows and click or touch Get Started The Reset your PC screen appears Sample Image Reset your PC screen ...

Страница 46: ...o you want to fully clean your drive screen 7 Select one of the following options Just remove my files Fully clean the drive The Ready to reset your PC screen appears Sample Image Ready to reset your PC screen 8 Click or touch the Reset button The Resetting your PC window appears When the process is complete your system will reboot your Windows operating system ...

Страница 47: ...nd click or touch your selection If you are in the Desktop move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Search charm and in the Search field type TOSHIBA Application Installer In the list that appears click or touch your selection Sample Image Installing drivers and applications 2 Click or touch Next 3 C...

Страница 48: ...er AccuPoint II Primary button Performs the same function as the left button on a mouse When a step instructs you to click or choose an item move the cursor to the item then press and release the primary button To double click press the primary button twice in rapid succession AccuPoint II Secondary button Performs the same function as the right button on a mouse For more information see Disabling...

Страница 49: ...Application Installer on page 103 The touch pad will not work in DOS BIOS setup or the recovery menu You can use the touch pad the small touch sensitive area in front of the keyboard and the adjacent control buttons to Move the pointer on the screen Select an item on the screen Open or activate an item on the screen Scroll through a document or information Zoom in for a close up view Zoom out to s...

Страница 50: ...ve the pointer a longer distance slide your finger several times across the touch pad in the preferred direction Sample Illustration Pointer moves to the right Select an item 1 Move the pointer to the item you want to select 2 Do one of the following Tap the touch pad once OR Press and release the primary left hand control button Sample Illustration Tap once to select Open or activate an item 1 Mo...

Страница 51: ...the touch pad in the direction you want to scroll Repeat to scroll a longer distance Sample Illustration Vertical scrolling active area Scroll horizontally Slide two fingers along the bottom edge of the touch pad in the direction you want to scroll Repeat to scroll a longer distance Sample Illustration Horizontal scrolling active area Zoom in out To zoom in Place two fingers close together on the ...

Страница 52: ...spond to touch or button presses while you type See Disabling or enabling the touch pad on page 52 Adjust the sensitivity of the touch pad so that it is less responsive to accidental light taps and lighter finger pressure Touch pad setting options vary by device model The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel For more information please ...

Страница 53: ...e your HDMI Micro HDMI or RGB port please refer to your Quick Start document An HDMI compatible television or external display device via the HDMI Out port An external monitor or projector via the RGB monitor port Sample Illustration Video ports Selecting video cables To connect a device to the HDMI or Micro HDMI ports you must purchase the appropriate cable Connecting an HDMI compatible televisio...

Страница 54: ...onnect the device s power cable to a live electrical outlet 4 Turn on the external device Your device will automatically detect the external display device You can change the display settings by pressing the P keys or by configuring the display properties settings Directing the display output when your device is attached to the keyboard dock Once you have connected an external display device you c...

Страница 55: ...vigate through the options without activating a selection Press ENTER to activate a selection You may also use Fn F5 and then press ENTER to activate a selection Directing the display output when your device is in tablet mode You can select the display output using the following steps 1 From the Start or Desktop screen move your pointer over the upper or lower right corner of the screen or swipe i...

Страница 56: ...mize your device to suit your particular requirements You can go into your device settings to make adjustments to your device to suit your needs From the Start or Desktop screen move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or touch the Settings charm and then click or touch Change PC Settings Then choose a category y...

Страница 57: ...d speaker and other openings Never spray cleaner directly onto the device and or display Never use harsh or caustic chemical products to clean the device To keep your device clean gently wipe the display panel and exterior case with a lightly dampened cloth Moving the device Before moving your device even across the room make sure all drive activity has ended the internal storage drive and optical...

Страница 58: ...l storage drive If the network you are using goes down and you must restart your device to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 65 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset i...

Страница 59: ...rly to check and optimize disk space and improve performance Scan all new files for viruses This precaution is especially important for files you receive via external media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the device if a drive indicator light indicates a drive is active Turning off the device while it is rea...

Страница 60: ...ight of the keyboard 2 When the Eject keyboard icon appears in the task bar slide the release button on the bracket to the left while gently pulling the tablet straight out of the bracket Be sure to firmly hold down the keyboard while pulling the tablet from the bracket When you rotate the device from portrait to landscape or vice versa the screen orientation automatically changes according to the...

Страница 61: ...programmed functions when pressed Used in combination with the Fn key function keys marked with icons execute specific functions on the device For example F9 turns the touch pad ON OFF For more information see TOSHIBA Function Keys on page 129 Special Windows keys Sample Illustration Special Windows keys Your device s keyboard has one key and one button that have special functions in Windows Windo...

Страница 62: ...ce comes with a touch screen enabling direct interaction with displayed apps and programs through simple or multi touch gestures Touch screen navigation Use your finger to manipulate the on screen icons buttons menu items and other items on the touch screen You can also change the screen s orientation The screen is made of glass so avoid contact with sharp rough or abrasive objects or substances a...

Страница 63: ...t by placing two fingers on the screen at once and pinching them together to zoom out or spreading them apart to zoom in Rotate Place two or more fingers on an item and rotate your hand The item rotates in the direction you turn your hand Not functional in all apps Mouse properties These mouse properties only apply to the touch pad and touch pad buttons Mouse properties allow you to change your po...

Страница 64: ...e in from the right edge When the Windows charms slide out from the right click or touch the Start charm Starting an app from the Start screen To Start an app on the Start screen move your pointer over the appropriate tile and click or touch to open or swipe your finger to the left from the right edge of the screen To Start an app using the Search function move your pointer to the upper right corn...

Страница 65: ...he internal storage drive external media flash media or optical disc This is one of the most important rules of computing Many applications offer a feature that saves documents at regular intervals Check your program s documentation to see if it has an automatic save feature Backing up your work Back up all the files you create in case something happens to your device You can back up your files to...

Страница 66: ...ou may prefer to use a high capacity file recovery system such as an external hard drive Toshiba s online resources Toshiba maintains a number of online sites to which you can connect These sites provide information about Toshiba products give help with technical questions and keep you up to date with future upgrades For more information see Contacting Toshiba on page 127 ...

Страница 67: ... a number of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your device to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the device on battery power The device contains a Lithium Ion Li Ion battery that provides power...

Страница 68: ...nd will need to be replaced This is normal for all batteries To ensure that the battery maintains its maximum capacity operate the device on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it is helpful to fully discharge the battery periodically Ple...

Страница 69: ...t in system performance or stability issues Users who are not completely familiar with the power management component of the system should use the preset configuration For assistance with setup changes contact Toshiba s Customer Support Center Charging batteries The battery needs to be charged before you can use it to power the device Always use the AC adaptor specified by Toshiba You can order a ...

Страница 70: ...pletely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you periodically operate your device on battery power until the battery discharges completely Please make a complete back up of your data to external media before discharging the battery For more information see Backing up your work on page...

Страница 71: ...clock The device can be used while the RTC battery is being charged although the charging status of the RTC battery cannot be monitored Monitoring battery power The device s main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows white when the main battery is fully charged Battery life and charg...

Страница 72: ...onitor the remaining battery power The device needs this time to check the battery s remaining capacity and perform its calculations Move the pointer over the power icon in the notification area see Finding your way around the desktop on page 82 for more information on the notification area A pop up message displays the remaining battery power as a percentage With repeated discharges and recharges...

Страница 73: ...enters Hibernation mode and turns itself off Hibernation mode keeps track of where you were so that when you turn on the power again you can continue where you left off Setting battery notifications You can set two notifications Each notification can be set to alert you when a specified percentage of remaining battery power has been reached You can also set the device to enter Sleep mode or Hibern...

Страница 74: ... are using the device depends on a number of factors such as How the device is configured How much you use the internal storage drive optical disc drive or other optional devices Where you are working since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery Enable Sleep or Hibernation which saves power w...

Страница 75: ...individual power saving options to suit your own needs The following sections describe how to choose a Power Plan and discuss each power saving option Power Plans You can choose a predefined Power Plan or select your own combination of power options To do this 1 While on the desktop click or touch the Battery icon in the notification area 2 Click or touch More power options The Windows Power Optio...

Страница 76: ...not need to be edited The eco plan is the best used for maximum battery time The Balanced plan is a compromise between battery time and performance Using the eco power plan This device is equipped with the eco power plan Operating the device with this power plan enabled reduces electrical power consumption by slightly lowering system performance For example when this power plan is enabled the brig...

Страница 77: ... The following sections offer tips on how to take care of your battery and prolong its life Safety precautions Always immediately turn the power off and disconnect the power cable cord plug from the plug socket and stop using the device if you observe any of the following conditions Offensive or unusual odor Excessive heat Discoloration Deformation cracks or leaks Smoke Other unusual events during...

Страница 78: ...ns Disposal of this product may be regulated due to environmental considerations For disposal reuse or recycling information please contact your local government For more information see Device Recycling Information on page 18 or for complete information about Toshiba s recycling programs and initiatives please visit http us toshiba com recycle Traveling tips The environmental precautions listed i...

Страница 79: ...rity equipment The X ray equipment will not harm your device Before using your device aboard an aircraft make sure the Wireless antenna is OFF Airplane mode is ON if your device has wireless LAN capability To enable or disable wireless communication use the F12 key For more information see TOSHIBA Function Keys on page 129 NOTE NOTE ...

Страница 80: ...corner of the screen or swipe in from the right edge a list of Windows charms will slide out from the right These Windows charms perform various commands including basics tasks like turning off the power and advanced PC settings You can go to the Start screen by clicking or touching the Start charm see Charms on page 81 You can also use the Windows key on your keyboard or on the LCD screen to go t...

Страница 81: ... swiping in from the right edge your screen you will find a list of charms Search Share Start Devices and Settings Search This charm allows you to search for most anything you need to locate on your device It can help you find apps documents photos and your favorite music Share This charm allows you to share music and photos with your favorite social Web sites Start This charm allows you to view a...

Страница 82: ... documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system Finding your way around the desktop Your device s desktop includes several standard features icons taskbar...

Страница 83: ...either permanently delete the file s or cancel the deletion If you delete a file of any size from an external media or flash media it does not go into the Recycle Bin The file is permanently deleted Permanently deleted files cannot be recovered from the Recycle Bin For more information on the Recycle Bin see Windows online Help If you place the pointer over an icon a popup description of the file ...

Страница 84: ...very of personalized content such as an instant message from a friend Tile notifications Used by applications that are not currently running with an at a glance characteristic giving you a quick preview of the subject line of your latest email or the current weather conditions Badge notifications A specialized type of tile notification shown on the Start screen tile using glyphs to indicate the nu...

Страница 85: ...e limited Follow the steps below to set up your Wireless connection 1 Move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click the Settings charm 2 Click or touch the Wi Fi icon The Networks screen appears 3 Select your network 4 Click or touch Connect 5 Enter the network security key if applicable 6 Click or touch Next Your dev...

Страница 86: ...phones or external speakers Recording sounds You may record sounds using the device s internal microphones or by connecting an optional external microphone Using a microphone To locate your headphone microphone jack please refer to your Quick Start document 1 If you want to use an external microphone connect it to the device 2 From the Start screen begin typing Sound Recorder and click or touch yo...

Страница 87: ...hones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing TECHNICAL NOTE When using amplified speakers use speakers that require an external power source Other types of speakers will be inadequate to produce sound from the device To play back sound files through external speakers or headphones 1 Locate the head...

Страница 88: ...ra is active You can switch between the cameras within the Camera application by selecting Change camera When the Web camera is not active the indicator light is off Using the Memory card reader The Memory card reader supports the use of Secure Digital SD SDHC SDXC miniSD microSD or MultiMediaCard MMC media These media can be used with a variety of digital products digital music players cellular p...

Страница 89: ...le Illustration Inserting memory media When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Always remove memory media when not in use Removing memory media 1 If you are not currently on the Desktop choose the Desktop tile on the Start screen otherwise skip to step 2 2 Prepare the card for removal by clicking on ...

Страница 90: ...afe to Remove Hardware If the device has a spring loaded adapter slot see step 4 otherwise skip to step 5 4 Gently press the card inward to release it The card pops out slightly 5 Grasp the card and pull it straight out Sample Illustration Removing memory media Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media might...

Страница 91: ... additional options or change default options These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system eco Utility Supervisor password User password System Settings Function Key Recovery Media Creator Service Station TOSHIBA Application Installer PC Health Mo...

Страница 92: ...the eco Utility 1 From the Start screen begin typing eco Utility 2 Click or touch eco Utility The eco Utility window appears Sample Image eco Utility window 3 To activate the eco power plan select eco Mode on the left side 4 Click or touch the eco Mode button 5 Click or touch Close For more information on the eco power plan and utility click or touch the Help button at the bottom of the window ...

Страница 93: ...ce When setting up passwords keep the following in mind The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor password is set The user password can be set up under the supervisor password Using a supervisor password A supervisor password prevents other users from changing hardware configuration options Setting a s...

Страница 94: ...en enter it again to verify 6 Click or touch Set Under User Policy this option may or may not ask for password verification 7 Click or touch OK to save your password as a text file Password Utility will suggest memo txt for the text file name If you have saved a password previously using the same name may overwrite your password text file with the new password By using a different name you can pre...

Страница 95: ...assword and then click or touch Verify 8 Click or touch OK to exit Using a user password A user password provides power on password protection Setting a user password If you choose to set a supervisor or user password TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it TOSHIBA is not responsible for any losses that may occu...

Страница 96: ...touch Set 7 Click or touch OK to save your password as a text file Password Utility will suggest memo txt for the text file name If you have saved a password previously using the same name may overwrite your password text file with the new password By using a different name you can prevent overwriting your previously stored passwords 8 Click or touch Save 9 Click or touch OK NOTE ...

Страница 97: ...een begin typing Password Utility 2 Click or touch Password Utility A pop up screen appears asking for a password 3 Enter your password and then click or touch Verify 4 Click or touch Delete An authority verification pop up screen appears 5 Click or touch Delete 6 Enter the password and then click or touch Verify 7 Click or touch OK to exit ...

Страница 98: ...screen may have the following tabs General Allows you to view the current BIOS version or change certain settings back to their default values Display Allows you to change various default settings for the built in display When the device restarts it remembers the last configuration If data does not appear on the display you are using after starting in Sleep mode press the P keys to toggle the disp...

Страница 99: ...C Enable the Power on by AC function When you plug in the AC connecter while your device is turned off the system will boot up automatically USB Allows you to enable or disable USB Legacy Emulation and internal USB 3 0 controller SATA Allows you to set conditions for SATA LAN Allows you to set networking functions Undock and Sleep Enables the Undock and Sleep function When the device lid is closed...

Страница 100: ...settings turn notifications ON OFF 1 To access Function Key from the Start screen begin typing Function Key 2 Click or touch Function Key The Function Key screen appears Sample Image Function Key attached to keyboard dock 3 Slide the ON OFF switch to enable disable each notification 4 Click or touch Close The Function option is disabled by default With the device attached to the keyboard dock you ...

Страница 101: ...tilities Function Key Cursor overlay Numeric overlay Sample Image Function Key detached from keyboard dock With the device detached from the keyboard dock you can turn notifications ON OFF for the power plan ...

Страница 102: ...ed information on using the utility to create recovery media see Creating recovery media on page 38 Service Station The Service Station helps you keep your new device running at its best by notifying you when updated software firmware documentation or other information is available for your device The Service Station will alert you when updates are available and you can then choose to install the ...

Страница 103: ...drivers and applications 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer 2 Click or touch TOSHIBA Application Installer The TOSHIBA Application Installer window appears Sample Image TOSHIBA Application Installer selection screen 3 Click or touch the item you want to install 4 Click or touch Install then follow the on screen prompts to complete the...

Страница 104: ... small portion of the total hard disk capacity approximately 3 MB or less per year This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA device It may also be used to help diagnose problems should the device require service by TOSHIBA or TOSHIBA s authorized service providers Additionally TOSHIBA may use this informatio...

Страница 105: ...problems you are most likely to encounter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program or application stops responding The Windows 8 operating system allows for the use of both applications Apps used with the Windows Modern UI and programs used in the traditional Windows desktop envir...

Страница 106: ...ot power off your device and then restart it Your device is not responding If you continue to have trouble after trying the steps above and the device will not shut down use the Reset button located on the side of the device between the Power and Rotation buttons to shut down the system To use the Reset button The button is actually a hole that can be used to access the button located inside the u...

Страница 107: ...d a shutdown before this message was displayed a program or driver may have prevented Windows from shutting down Data stored in the device s memory has been lost Data stored in the device s internal storage drive may not be affected Always save your data even when you are using Sleep mode If your battery fully discharges information that has not been saved will be lost Your device can be configure...

Страница 108: ...n trickle charged it may begin working correctly again If the trickle charging does not prove effective you can connect to Support Online by going to Toshiba support at support toshiba com The battery light is blinking when the device is on If the battery light is blinking when the device is on this indicates a power mismatch Do the following 1 Check the OUTPUT specifications on the AC adaptor for...

Страница 109: ...s There are several options to choose from depending on the severity of the problem and your level of expertise with computers If Windows fails to start properly twice the Windows Boot menu will launch To enter the Boot menu manually 1 Press Ctrl Alt and Del simultaneously once 2 Press the Power button in the lower right corner of your screen 3 Click or touch the Restart option from the menu 4 Cli...

Страница 110: ...em Image Recovery Windows will Recover the Operating system using a specific image provided by the user Automatic Repair This feature automates the repair process The Operating System will automatically look for problems and repair them if possible Command Prompt The command prompt is a very powerful tool for advanced users Startup Settings In previous Operating Systems the majority of the options...

Страница 111: ... to fail Choose this option only if Windows is stuck in a loop where it fails attempts to restart and fails again repeatedly Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include network speed network conditions time of day when everyone else is surfing your access can be slow and popularity of the sites you are...

Страница 112: ...the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support toshiba com Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable Device Manager is a c...

Страница 113: ... tabs that appear in the dialog box vary from one device to another For more information about Device Manager refer to Windows online Help Power and the batteries The device battery is not accessible by the user Your device receives its power through the AC adaptor and power cord cable or from the system batteries battery and real time clock RTC battery Power problems are interrelated For example ...

Страница 114: ... useful life The battery appears not to power the device for as long as it usually does If you frequently repeat shallow charge and discharge the battery meter may become inaccurate Let the battery discharge completely then try charging it again Check the power options via your Power Plans see Power Plans on page 75 Have you added a device that takes its power from the battery Is your software usi...

Страница 115: ...touch pad and touch pad buttons will not work You will need to reinstall the touch pad driver located in the Application Installer For more information see TOSHIBA Application Installer on page 103 Display problems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have gone into effect Press any key to activate the screen If you are using the built...

Страница 116: ...g that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware Reduce the size of the color palette to one that is supported by the device s internal display To change the display properties 1 Right click or touch hold in a blank area of the Windows desktop 2 Click or touch Personalize and then Display 3 Use the me...

Страница 117: ... intrinsic characteristic of the screen technology When the device is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors Sometimes a drive problem may cause on...

Страница 118: ...ive for errors you can scan by clicking or touching Scan drive Error checking tests and repairs the storage drive Your hard disk seems very slow If you have been using your device for a long time your files may have become fragmented Run Disk Defragmenter To do this 1 Move your pointer to the upper right corner of the screen or swipe in from the right edge When the Windows charms appear click or t...

Страница 119: ...Adjust the volume control Try pressing the F11 key to see if volume mute is disabled Check that the volume control on the device is turned up If you are using external headphones or speakers check that they are securely connected to your device The device emits a loud high pitched noise This is feedback between the microphone and the speakers It occurs in any sound system when input from a microph...

Страница 120: ...ormation on the screen differently from the way they print it See if your program has a print preview mode This mode lets you see your work exactly as it will print Contact the software manufacturer for more information Wireless networking problems This section provides general troubleshooting tips for networking problems specifically wireless Wi Fi networking The terms and concepts used assume a ...

Страница 121: ...the screen or swipe in from the right edge When the Windows charms appear click or touch the Search charm and then type Computer Click or touch Control Panel System and Security and then System Carefully note any error messages these will be very helpful if you should confer with a support technician at a later time To enable or disable wireless communication use the F12 key For more information s...

Страница 122: ...e Windows operating system to back up files or your entire device to an optical disc or external hard disk Copy files to a rewritable external storage device Connect your device to the office network and copy files to your network partition Some people use a combination of these methods backing up all files weekly and copying critical files to external media on a daily basis If you have installed ...

Страница 123: ...ion and saves them for later recall If you experience problems after installing some new hardware or software you can easily select a previously established Control Point to turn back the clock restoring the Windows operating system to the state it was in just prior to the installation This is much easier and more effective than uninstalling the hardware or software which often leaves behind unwan...

Страница 124: ...then System 3 In the left pane click or touch System Protection The System Protection tab of the System Properties window appears 4 Click or touch System Restore 5 Click or touch Next 6 Click or touch the Restore point you want to use then click or touch Next The time stamp and description of each Restore point is displayed At this point you can click or touch Scan for affected programs to determi...

Страница 125: ... running on battery power Connect the AC adaptor before continuing 1 From the Start screen type Control Click or touch Control Panel from the list that appears 2 Click or touch Save backup copies of your files with File History under the System and Security heading Follow the on screen instructions to back up your files For additional Help while in the Windows Desktop screen press the F1 key to la...

Страница 126: ...h installation even if the installation utility does not prompt you to do so This will ensure that the installation is completed and will clean up anything that the installation utility left behind Do one installation at a time If you have several new items to add to your device system install just one at a time creating restore points immediately before each successive installation This will make...

Страница 127: ... and or program Your dealer is your best source for current information For the detailed specifications for your device visit support toshiba com Contacting Toshiba Toshiba s Technical Support Web site For technical support or to stay current on the most recent software and hardware options for your device and for other product information be sure to regularly check the Toshiba Web site at support...

Страница 128: ...an Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Latin America and Caribbean Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF Spain Toshiba Information Systems España S A Parque Empresarial San Fernando Ed...

Страница 129: ...ions and to launch applications These TOSHIBA Function keys are only available when your device is attached to the keyboard Functions TOSHIBA Function keys are used to set or modify the following system functions Lock Instant security Power Plan Sleep Hibernation Output Display switch Brightness control Wireless Touch pad Mute NOTE ...

Страница 130: ...rently selectable power plans and cycles through the power plans The properties of each power plan and the power plans that are displayed by this function are set in the Power Options window see Power Plans on page 75 This TOSHIBA function key also allows you to enable notifications for power plans The notifications are disabled by default Fn This TOSHIBA Function key places the computer into Slee...

Страница 131: ...vailable options Only the first option is available when you do not have an external monitor attached PC screen only Duplicate Extend Second screen only Sample Image Display mode options window All of the above modes are always displayed on the screen however only the available modes for your system are functional depending on the attached external display s NOTE ...

Страница 132: ...s the screen brightness Fn This TOSHIBA Function key enables disables the Wi Fi antenna in your computer The wireless modes are Disables the wireless antenna Airplane mode is ON Enables the wireless antenna Airplane mode is OFF Fn This TOSHIBA Function key enables disables the Dual Point To enable disable the Dual Point press F5 For more information on using the Dual Point see Using the TOSHIBA Du...

Страница 133: ...abling the scroll lock Volume Mute Fn This TOSHIBA Function key enables disables the numeric overlay Fn This TOSHIBA Function key enables disables the scroll lock Fn This TOSHIBA Function key enables disables volume mute on your computer When volume mute is enabled no sound will come from the speakers or headphones ...

Страница 134: ... takes a snapshot of your display screen Fn This TOSHIBA Function key allows you to zoom out Fn This TOSHIBA Function key allows you to zoom in Fn This TOSHIBA Function key decreases the speaker volume Fn This TOSHIBA Function key increases the speaker volume Fn Fn Space bar This TOSHIBA Function key switches screen resolution Cycle through the screen resolutions and then select the desired resolu...

Страница 135: ...with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Страница 136: ...C Alternating Current BIOS Basic Input Output System BD ROM Blu ray Disc Read Only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor CPU Central Processing Unit DC Direct Current DMA Direct Memory Access DIMM Dual Inline Memory Module DOS Disk Operating System ...

Страница 137: ...inition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O Input Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per second MIDI Musical Instrument Digital Interface PC Personal Computer...

Страница 138: ...h and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connect...

Страница 139: ...nformation is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot prior...

Страница 140: ...aph break in a word processing program A character occupies one byte of computer storage Charm charms Start screen icons that slide out from the right side of the screen and direct you to various Windows functions chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To pres...

Страница 141: ... 7 and earlier releases of the Windows operating system default The setting selected by a program when the user does not specify an alternative setting device A component attached to the computer Devices may be external outside the computer s case or internal inside the computer s case Printers disk drives and modems are examples of devices device driver A program called a driver that permits a co...

Страница 142: ... primary button rapidly twice without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated download 1 In communications to receive a file from another computer through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the mouse button while moving the pointer to drag...

Страница 143: ...ge drive that keeps track of the location of stored files file name A set of characters that uniquely identifies a file within a particular folder It consists of two parts the actual name and the file name extension See also file extension file extension The three characters following the period pronounced dot at the end of a file name The extension indicates the type of file Examples are exe for ...

Страница 144: ...a The primary or only hard disk in a computer is usually fixed but some computers have secondary hard disks that are removable hardware The physical components of a computer system Compare software HDMI High Definition Multimedia Interface An interface used to transmit high quality audio and video signal via a single cable in digital format providing better picture quality than analog signal HDMI ...

Страница 145: ...ing speed It is slower than L1 cache and faster than main memory See also cache CPU cache L1 cache LAN Local Area Network A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network LED Light Emitting Diode A solid state lamp SSL that uses light emitting diodes LEDs as the so...

Страница 146: ... ROM microprocessor See Central Processing Unit CPU MIDI Musical Instrument Digital Interface A standard for connecting musical instruments synthesizers and computers The MIDI standard provides a way of translating music into a form computers can use and vice versa motherboard The computer s main circuit board that contains the processor memory and other primary components MS DOS prompt See system...

Страница 147: ... reads plastic coated discs on which information is recorded digitally and uses a laser to read data music or videos P palette See color palette password A unique string of characters entered by a user to verify his or her identity to the computer or the network PC Card A credit card sized expansion card designed to increase the capabilities of computers PC Cards provide functions such as modem fa...

Страница 148: ...lication utility properties The attributes of an object or device For example the properties of a file include the file s type size and creation date R RAM Random Access Memory Volatile memory that can be written to as well as read Volatile here means that information in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare ...

Страница 149: ...herwise specify text data or graphics with the intent to perform some operation on it shortcut See keyboard shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See program Compare hardware solid state drive A data storage device...

Страница 150: ...ial Bus USB USB Flash drive A small portable flash memory card that plugs into a computer s USB port and functions as a portable hard drive They are smaller and more durable than an external hard drive because they do not contain any internal moving parts but have less storage capacity See also Universal Serial Bus USB utility A computer program designed to perform a narrowly focused operation or ...

Страница 151: ...B backing up files 59 65 Backlit keyboard 62 battery battery life 68 care 77 78 changing 77 charge indicator light 32 charge time 69 charger 69 charging 32 69 charging the real time clock RTC 70 conserving power 74 determine remaining power 72 indicator light 72 low charge 73 maintaining 78 maximum capacity 68 monitoring power 32 71 power management 69 power options 73 real time clock RTC 69 recha...

Страница 152: ...features 81 82 device caring for 57 cleaning 57 disposal 78 environmental precautions 78 moving 57 running on battery power 67 setting up 29 Device Manager fixing a problem 112 device will not start troubleshooting 106 disabling touch pad 52 display troubleshooting 116 display devices external 53 display output settings 54 display external adjusting 56 disposal information 18 disposing of your dev...

Страница 153: ... K keyboard attaching 60 detaching 60 function keys 61 rotation lock 60 special Windows keys 61 troubleshooting 115 using 61 keys function keys 61 L LEDs system indicator lights 72 AC adaptor light 71 AC power light 30 32 battery light 32 Web Camera light 88 Licenses 17 M maintaining your battery 78 memory adding 37 Memory card reader inserting memory media 89 removing memory media 89 using 88 mic...

Страница 154: ...R real time clock RTC battery 69 recording sounds 86 recovery creating recovery media 38 installing drivers and applications 47 internal storage drive 37 refresh your PC 42 reset your PC 44 restoring from recovery media 41 Recovery Media Creator 102 recycle bin icon 83 refresh your PC with user s data 42 registering device 34 restart device 35 restore points troubleshooting 123 running device on b...

Страница 155: ...power light is blinking 107 battery light is blinking 108 bookmarkedsitenotfound 111 checkingdeviceproperties 112 contacting Toshiba 127 corrupted damaged data files 119 data entire system backup 125 Device Manager 112 device will not start 106 display error message 116 display problems screen is blank 115 error message warning resume failure 107 Error checking 117 external display problems 116 ex...

Страница 156: ...es 91 V video projector adjusting display 56 W warranty standard limited warranty 28 Web Camera using 88 Web sites 127 Wi Fi wireless networking 85 Windows Charms Devices 81 Search 81 Settings 81 Share 81 Start 81 Windows charms 81 Windows key 61 Windows operating system desktop 82 89 troubleshooting 108 Windows Store 84 wireless networking 85 troubleshooting 120 ...

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