20
Symptom
Cause
Remedy
• Output volume of
connected computer is
too high or too low.
• BWC and computer
(or mobile phone) are
too far apart.
• High load process is
being performed on
the computer.
• Another Bluetooth
TM
device is connected to
the computer.
• Mode selector switch
set to the “AUDIO”
side.
• BWC is connected to
the mobile phone.
• Voice is too weak.
• There is too much
surrounding noise.
• You are speaking
before pressing the
“Push to Talk” button.
• Microphone is not
properly connected or
you are using the short
arm microphone.
Sound is noisy,
distorted or
broken
Voice
commands are
not recognized
• Adjust the output
volume.
• Move the BWC and
computer (or mobile
phone) closer
together.
• Quit unnecessary
applications.
• Cancel the connection
to the other
Bluetooth
TM
device.
• Set the mode selector
switch to the “AUDIO”
side.
• Connect the BWC to
the computer in the
AUDIO mode.
• Pronounce the
command’s keyword
loud and clear.
• To avoid erroneous
operation, use in a
place with little noise.
• Speak after pressing
the “Push to Talk”
button.
• Check that the
microphone’s plug is
securely connected to
the microphone socket
and is fully inserted.
• Use the long arm
microphone for
inputting voice
commands.
