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Troubleshooting

Reboot and restore

If an operational problem occurred in the camera, please refer to the Reboot and Restore

function on page 16.

Audio

When using multiple network cameras, restart Internet Explorer each time you switch

the camera. Using the same Internet Explorer session for the multiple cameras may transmit

multiple camera's audio.

External Microphone

The usable microphone is as follows.

●

Plug-in-power Condenser Microphones

●

φ3.5mm mini-jack

Day / Night setting

If the camera switches to night mode too early, check the light sensor. Take care not to cover the

light sensor.

Recommended system requirements

Windows

XP, Windows Vista

Business, Windows 7

Professional

Internet Explorer Ver 8.0

Minimum of 2GHz CPU, 1GB RAM,

and 512MB Graphics adapter

Restoring the factory defaults will erase any previous settings.

Troubleshooting

Содержание IK-WD12A

Страница 1: ...odel IK WD12A User s Manual If the URL changes refer to the Toshiba website http www toshiba com For information on our latest products and peripheral devices refer to the following Website http www toshibasecurity com ...

Страница 2: ...Network Camera 22 Using Web Browsers 22 Using RTSP Players 24 Using 3GPP compatible Mobile Devices 25 Main Page 26 Client Settings 30 Configuration 32 System 33 Security 35 HTTPS Hypertext Transfer Protocol over SSL 36 SNMP Simple Network Management Protocol 41 Network 42 DDNS 57 Access List 58 Audio and Video 61 Motion Detection 74 Camera Tampering Detection 77 Camera Control 78 Homepage Layout 8...

Страница 3: ... 110 External Microphone 110 Day Night setting 110 Recommended system requirements 110 Specifications 111 Appearance Diagram 113 Technology License Notice 114 End user License Agreement on Free Software Components Used in the TOSHIBA Network Camera 115 ...

Страница 4: ...llation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circui...

Страница 5: ...indows Vista Business operating system Windows 7 Microsoft Windows 7 Professional operating system l The formal name of Windows is Microsoft Windows Operating System l Microsoft Windows and Windows Vista are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries l Adobe is a registered trademark and Adobe Reader is a trademark of Adobe Systems Incorpo...

Страница 6: ...d tripod bracket or table recommended by the manufacturer or sold with the camera Any mounting of the product should follow the manufacturer s instructions and should use a mounting accessory recommended by the manufacturer 9 Ventilation This camera should never be placed near or over a radiator or heat register If this product is placed in a built in installation verify that there is proper venti...

Страница 7: ...his camera from the power supply and refer servicing to qualified service personnel under the following conditions a When the power supply cord or plug is damaged b If liquid has been spilled or objects have fallen into the camera c If the camera has been submerged in water d If the camera does not operate normally by following the operating instructions in the user s manual Adjust only those cont...

Страница 8: ...ct s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR ...

Страница 9: ...ouch internal parts Do not touch the internal parts of the camera other than the parts specified l Keep the camera installation away from video noise If cables are wired near electric lighting wires or a TV set noise may appear in images In this event relocate cables or reinstall equipment l Check the ambient temperature and humidity Avoid using the camera where the temperature is hotter or colder...

Страница 10: ...ht Law and other laws when a customer uses displays distributes or exhibits an image picked up by the camera without permission from the copyright holder Please also note that transfer of an image or file covered by copyright is restricted to use within the scope permitted by the Copyright Law Protection of Personal Information Images taken by the camera that reveal the likeness of an individual p...

Страница 11: ... on a wall or ceiling after plugging in the AC adapter Avoid dropping the AC adapter failing to do so may cause serious personal injury or death Do not allow the connectors on the AC adapter to come into contact with any other metal object as this may result in short circuit To connect the AC adapter firmly insert the plug end of the cable into the AC adapter jack Do not insert the plug into other...

Страница 12: ...Rated output 12V DC 1 5 A Ambient temperature guaranteed for performance 0 C to 40 C 32 F to 104 F Storage temperature 25 C to 85 C 13 F to 185 F Maximum external dimensions 34 5 x 75 x 46 5 mm 1 358 x 2 953 x 1 831 inches width x height x depth Cord length 1800 mm 70 866 inches ...

Страница 13: ...13 Package Contents l IK WD12A l Torx driver l AC Adapter l Warranty Card l Quick Start Guide and Important Safeguards l Screws and I O Connector l CD ROM l Alignment Sticker IK WD12A Ver WD12 01 ...

Страница 14: ...ustment Screw Rotation Adjustment Screw Audio Out Microphone In Record the MAC address under the camera base before installing the camera MODEL No IK WD12A DC INPUT 12V 0 6A S N MAC 0002D1XXXXXX A1010XXXX Drill Holes Dome Cover Black Cover Treat the dome cover with care when installing Or it may be damaged General I O Terminal Block This Network Camera provides a general I O terminal block which i...

Страница 15: ...15 12V DC is outputted from 1 pin only when connected to a power supply The diagrams below apply when Digital Input is used for an alarm input NOTE ...

Страница 16: ...ra to reboot Restore Press and hold the recessed reset button until the status LED rapidly blinks It takes about 30 seconds Note that all settings will be restored to factory default Upon successful restore the status LED will blink during normal operation Restoring the factory defaults will erase any previous settings Item LED status Description 1 All LED lit All LED unlit Steady Red Steady Red B...

Страница 17: ... precautions on use and any other information supplied with a purchased memory card An SD memory card can be used for repeated storage The lifespan number of rewrites possible of an SD memory card is greatly affected by the capacity of the SD memory card Do not use a memory card containing the data recorded by another device with the camera as this may result in the camera not functioning correctl...

Страница 18: ...ter the Internet environment is illustrated below Regarding how to obtain your IP address please refer to Software Installation on page 20 for details Hardware Installation Please verify that your product package contains all the accessories listed in the Package Contents listed on page 10 Depending on the user s application an Ethernet cable may be needed The Ethernet cable should meet the specs ...

Страница 19: ...our router s user s manual 3 Determine the public IP address of your router provided by your ISP Internet Service Provider Use the public IP and the secondary HTTP port to access the Network Camera from the Internet Please refer to Network Type on page 42 for details Internet connection with static IP Choose this connection type if you are required to use a static IP for the Network Camera Please ...

Страница 20: ...ram will analyze your network environment After your network environment is analyzed please click Next to continue the program 3 The program will search for Network Cameras on the same LAN 4 After searching the main installer window will pop up Click on the MAC and model name which matches the MAC of the camera This Software is proprietary client software for TOSHIBA Network Camera 0002D1714270 IK...

Страница 21: ...etrieve live video through a web browser Adjusting the Lens Adjusting the Lens is shown in the Quick Start Guide QSG Please refer to 17 pages of QSG Completion Completion is shown in the Quick Start Guide QSG Please refer to 19 pages of QSG 2010 09 01 13 49 39 ...

Страница 22: ...address of the Network Camera in the address field Press Enter 3 The live video will be displayed in your web browser 4 If it is the first time installing the network camera an information bar will pop up as shown below Follow the instructions to install the required plug in on your computer By default the Network Camera is not password protected To prevent unauthorized access it is highly recomme...

Страница 23: ...rols please enable the ActiveX Controls for your browser 1 Choose Tools Internet Options Security Custom Level 2 Look for Download signed ActiveX controls select Enable or Prompt Click OK 3 Refresh your web browser then install the Active X control Follow the instructions to complete installation ...

Страница 24: ...ease refer to RTSP Streaming on page 55 For example 4 The live video will be displayed in your player For more information on how to configure the RTSP access name please refer to RTSP Streaming on page 55 for details rtsp xxx xxx xxx xxx 554 live3 sdp Video 16 38 01 2010 01 15 1 Launch the RTSP player 2 Choose File Open URL A URL dialog box will pop up 3 The address format is rtsp ip address rtsp...

Страница 25: ...2 As the bandwidth on 3G networks is limited you will not be able to use a large video size Please set the video and audio streaming parameters as listed below For more information please refer to Viewing Window on page 67 Video Mode MPEG 4 Frame size 176 x 144 Maximum frame rate 5 fps Intra frame period 1S Video quality Constant bit rate 40kbps Audio type GSM AMR 12 2kbps 3 As most ISPs and playe...

Страница 26: ... off PTZ Panel This Network Camera supports both digital e PTZ and mechanical pan tilt zoom control Please refer to Camera Control on page 78 for detailed information Live View Window Camera Control Area Configuration Area Host Name TOSHIBA Logo Global View Click on this item to display the Global View window The Global View window contains a full view image the largest frame size of the captured ...

Страница 27: ...on page 30 Time Displays the current time For further configuration please refer to Video Settings on page 61 Title and Time The video title and time can be stamped on the streaming video For further configuration please refer to Video Settings on page 61 Video and Audio Control Buttons Depending on the Network Camera model and Network Camera configuration some buttons may not be available Snapsho...

Страница 28: ...al speaker connected to the Network Camera Click this button again to end talking transmission Mic Volume When the Mute function is not activated move the slider bar to adjust the microphone volume on the local computer Mute Turn off the Mic volume on the local computer The button becomes the Mic On button after clicking the Mute button Full Screen Click this button to switch to full screen mode P...

Страница 29: ...nified To control the zoom level drag the slider bar To move to a different area you want to magnify drag the navigation screen Start MP4 Recording Click this button to record video clips in MP4 file format to your computer Press the Stop MP4 Recording button to end recording When you exit the web browser video recording stops accordingly To specify the storage destination and file name please ref...

Страница 30: ... that each unicast client connecting to the server takes up additional bandwidth and the Network Camera allows up to ten simultaneous accesses UDP multicast This protocol allows multicast enabled routers to forward network packets to all clients requesting streaming media This helps to reduce the network transmission load of the Network Camera while serving multiple clients at the same time Note t...

Страница 31: ...d file name Folder Specify a storage destination for the recorded video files File name prefix Enter the text that will be appended to the front of the video file name Add date and time suffix to the file name Select this option to append the date and time to the end of the file name CLIP_20100115 180853 Date and time sufﬁx The format is YYYYMMDD_HHMMSS File name preﬁx ...

Страница 32: ...rs are not displayed in Basic Mode If you want to set up advanced functions please click Advanced Mode on the bottom of the configuration list to quickly switch to Advanced Mode In order to simplify the user interface the detailed information will be hidden unless you click on the function item When you click on the first sub item the detailed information for the first sub item will be displayed w...

Страница 33: ...r the Network Camera such as the host name and system time It is composed of the following three columns System System Time and DI and DO When finished with the settings on this page click Save at the bottom of the page to enable the settings System Host name Enter a desired name for the Network Camera The text will be displayed at the top of the main page Turn off the LED indicators If you do not...

Страница 34: ...locks by periodically querying an NTP Server NTP server Assign the IP address or domain name of the time server Leaving the text box blank connects the Network Camera to the default time servers Update interval Select to update the time using the NTP server on an hourly daily weekly or monthly basis Time zone Advanced Mode Select the appropriate time zone from the list If you want to upload Daylig...

Страница 35: ...ain page Please refer to Main Page on page 26 Allow anonymous viewing for 3GPP compatible mobile devices If you check this item many 3GPP client can access the live stream without entering a User ID and Password Select RTSP Streaming Authentication to disable This function will not work with Internet Explorer Manage User Administrators can add up to 20 user accounts 1 Input the new user s name and...

Страница 36: ...TTP HTTPS or HTTPS only Note that you have to create and install a certificate first in the second column before clicking the Save button Create and Install Certificate Method Before using HTTPS for communication with the Network Camera a Certificate must be created first There are three ways to create and install a certificate Create self signed certificate automatically 1 Select this option 2 In...

Страница 37: ...roperty to view detailed information about the certificate 5 Click Home to return to the main page Change the address from http to https in the address bar and press Enter on your keyboard Some Security Alert dialogs will pop up Click OK or Yes to enable HTTPS https 192 168 5 151 index html https 2010 09 01 16 55 48 ...

Страница 38: ...formation will automatically be displayed in the third column as shown below You can click Property to see detailed information about the certificate Create certificate and install Select this option if you want to create a certificate from a certificate authority 1 Select this option 2 Click Create to open the Create Certificate page then click Save to generate the certificate ...

Страница 39: ...39 3 If you see the following Information bar click OK and click on the Information bar at the top of the page to allow pop ups 4 The pop up window shows an example of a certificate request ...

Страница 40: ...o I cancel the HTTPS settings 1 Uncheck Enable HTTPS secure connection in the first column and click Save a warning dialog will pop up 2 Click OK to disable HTTPS 3 The webpage will redirect to a non HTTPS page automatically If you want to create and install other certificates please remove the existing one To remove the signed certificate uncheck Enable HTTPS secure connection in the first column...

Страница 41: ... device A network node on a managed network For example routers switches bridges hubs computer hosts printers IP telephones network cameras web server and database Before configuring SNMP settings on this page please enable your NMS first SNMP Configuration Enable SNMPv1 SNMPv2c Select this option and enter the names of Read Write community and Read Only community according to your NMS settings En...

Страница 42: ...n to manually assign a static IP address to the Network Camera 1 You can make use of TOSHIBA Installation Wizard on the software CD to easily set up the Network Camera on LAN Please refer to Software Installation on page 20 for details 2 Enter the Static IP Subnet mask Default router and Primary DNS provided by your ISP Enable UPnP presentation Select this option to enable UPnPTM presentation for ...

Страница 43: ...r Settings on page 91 to add a new email or FTP server 3 Go to Configuration Application Media Settings please refer to Media Settings on page 94 Select System log so that you will receive the system log in TXT file format which contains the Network Camera s public IP address in your email or on the FTP server 4 Go to Configuration Network Network Type Select PPPoE and enter the user name and pass...

Страница 44: ...uter as a system administrator to install the UPnPTM components 1 Go to Start click Control Panel then click Add or Remove Programs 2 In the Add or Remove Programs dialog box click Add Remove Windows Components 3 In the Windows Components Wizard dialog box select Networking Services and click Details ...

Страница 45: ...g UPnP port forwarding allows the Network Camera to open a secondary HTTP port on the router not HTTP port meaning that you have to add the secondary HTTP port number to the Network Camera s public address in order to access the Network Camera from the Internet For example when the HTTP port is set to 80 and the secondary HTTP port is set to 8080 refer to the list below for the Network Camera s IP...

Страница 46: ...nabled by default the network camera will listen to router advertisements and be assigned with a link local IPv6 address accordingly IPv6 Information Click this button to obtain the IPv6 information as shown below If your IPv6 settings are successful the IPv6 address list will be listed in the pop up window The IPv6 address will be displayed as follows Link global IPv6 address network mask Link lo...

Страница 47: ...Please refer to HTTP on page 52 for detailed information If you choose PPPoE as the Network Type the PPP0 address will be displayed in the IPv6 information column as shown below Manually setup the IP address Select this option to manually set up IPv6 settings if your network environment does not have DHCPv6 server and router advertisements enabled routers If you check this item the following blank...

Страница 48: ...thentication 2 Authenticator an access point or a switch A go between which restricts unauthorized end users from communicating with the authentication server 3 Authentication server usually a RADIUS server Checks the client certificate and decides whether to accept the end user s access request The Network Camera support two types of EAP methods to perform authentication EAP PEAP and EAP TLS Plea...

Страница 49: ... 1X via a switch the authenticator The client offers its identity and client certificate which is then forwarded by the switch to the RADIUS Server which uses an algorithm to authenticate the Network Camera and returns an acceptance or rejection back to the switch 3 The switch also forwards the RADIUS Server s certificate to the Network Camera 4 Assuming all certificates are validated the switch t...

Страница 50: ...twork video devices used in the network must be QoS enabled QoS models CoS the VLAN 802 1p model IEEE802 1p defines a QoS model at OSI Layer 2 Data Link Layer which is called CoS Class of Service It adds a 3 bit value to the VLAN MAC header which indicates prioritization from 0 7 Eight different classes of service are available The priority is set up on the network switches which then use differen...

Страница 51: ...different class IDs It gives an indication of how a given packet is to be forwarded known as the Per Hop Behavior PHB The PHB describes a particular service level in terms of bandwidth queueing theory and dropping discarding the packet decisions Routers at each network node classify packets according to their DSCP value and give them a particular forwarding treatment for example how much bandwidth...

Страница 52: ...0 and the secondary HTTP port is set to 8080 They can also be assigned to another port number between 1025 and 65535 If the ports are incorrectly assigned the following warning messages will be displayed To access the Network Camera on the LAN both the HTTP port and secondary HTTP port can be used to access the Network Camera For example when the HTTP port is set to 80 and the secondary HTTP port ...

Страница 53: ...multaneously By using the Network Camera s built in or external microphone and an external speaker you can communicate with people around the Network Camera Note that as JPEG only transmits a series of JPEG images to the client to enable the two way audio function make sure the video mode is set to MPEG 4 on the Audio and Video Settings page and the media option is set to Video and Audio on the Cl...

Страница 54: ...ain FTP The FTP server allows the user to save recorded video clips You can utilize TOSHIBA Installation Wizard to upgrade the firmware via FTP server By default the FTP port is set to 21 It also can be assigned to another port number between 1025 and 65535 Mute Audio is being transmitted to the Network Camera Mic Volume Talk Button 2010 01 15 17 08 56 ...

Страница 55: ...ncrypted using MD5 algorithm thus providing better protection against unauthorized access Access name for stream 1 5 This Network camera supports multiple streams simultaneously The access name is used to differentiate the streaming source If you want to use an RTSP player to access the Network Camera you have to set the video mode to MPEG 4 and use the following RTSP URL command to request transm...

Страница 56: ...he following warning message will be displayed Multicast settings for stream 1 5 Click the items to display the detailed configuration information Select the Always multicast option to enable multicast for stream 1 5 Unicast video transmission delivers a stream through point to point transmission multicast on the other hand sends a stream to the multicast group address and allows multiple clients ...

Страница 57: ...rovider s web site to review the service charges and sign up for the service if you want to use DDNS ChangeIP com http www changeip com toshiba No IP com http www no ip com ext toshiba php Host Name If the User wants to use a DDNS service enter the camera name that is registered at the DDNS server User Name The User Name field is necessary for logging into the DDNS server or to notify the User of ...

Страница 58: ...the live video The user name will be displayed in the User ID column If the administrator allows clients to link to the webpage without a user name and password the User ID column will be empty There are some situations which allow clients access to the live video without a user name and password 1 The administrator does not set up a root password For more information about how to set up a root pa...

Страница 59: ...ill only be disconnected temporarily and will automatically try to re link again Enable access list filtering Check this item and click Save if you want to enable the access list filtering function Filter There are two lists for permission control Allowed list and Denied list Only those clients whose IP addresses are on the Allowed list and not on the Denied list can access the Network Camera Plea...

Страница 60: ...ion and click Delete For example when the range of IP addresses on the allowed list is set from 1 1 1 0 to 192 255 255 255 and the range in the denied list is set from 1 1 1 0 to 170 255 255 255 only users IPs between 171 0 0 0 and 192 255 255 255 can access the Network Camera Administrator IP address Always allow the IP address to access this device You can check this item and add the Administrat...

Страница 61: ...e power line frequency is changed you must disconnect and reconnect the power cord of the Network Camera in order for the new setting to take effect Iris mode Select a proper iris mode for your environment Fixed Open the lens iris at any time Exposure time will be controlled automatically for all use Indoor Lens iris and exposure time will be controlled automatically for indoor use Outdoor Lens ir...

Страница 62: ...Advanced Mode There are three options for you to choose Video Quality first Video frame rate first and Cropping mode Select either one mode according to your needs Video quality first Select this option will reduce the maximum frame rate to 15fps and clear the settings in the Viewing Window Video frame rate first Select this option will limit the frame size to 800x600 and clear the settings in the...

Страница 63: ...per in front of the lens then allow the Network Camera to adjust the color temperature automatically 3 Select Keep Current Value to confirm the setting while the white balance is being measured 4 Click Save to enable the new setting Image Adjustment Brightness Adjust the image brightness level which ranges from 5 to 5 The default value is set to 0 Saturation Adjust the image saturation level which...

Страница 64: ...s page click Save to enable the setting and click Close to exit the page Privacy Mask Advanced Mode Click Privacy Mask to open the settings page On this page you can block out sensitive zones to address privacy concerns To set the privacy mask windows follow the steps below 1 Click New to add a new window 2 Use the mouse to size and drag drop the window which is recommended to be at least twice th...

Страница 65: ...result in less light Exposure level You can manually set the Exposure level which ranges from 1 to 8 dark to bright The default value is 1 Max gain You can manually set the AGC level 2X 4X or 8X The default value is 4X Enable BLC Back Light Compensation Enable this option when the object is too dark or too bright to recognize It allows the camera to adjust to the best light conditions in any envir...

Страница 66: ...the steps beolw to setup a profile 1 Check Enable this profile 2 Select the applied mode Day mode Night mode or schedule mode Please manually enter a range of time if you choose Schedule mode 3 Configure Exposure settings in the second column Please refer to last page for detailed information 4 Click Save to enable the setting and click Close to exit the page 2010 01 15 00 49 48 ...

Страница 67: ...e Output Frame Rate size of the live view window Stream 3 Mobile stream Users can define the Region of Interest viewing region but the Output Frame Rate size of the live view window is fixed at 176 x 144 Stream 4 Global view stream This stream captures the full view of the video and streams out at the maximum resolution 1600 x 1200 Output Frame Size Size of the Live View Window Region of Interest ...

Страница 68: ...our monitoring device The parameters of the multiple streams The maximum Region of Interest of stream 3 is 1600 x 1200 However the image will be distorted a little bit If you remove the check of Set region to full view the maximum region of interest become 1456 x 1200 When completed with the settings in the Viewing Window click Save to enable the settings and click Close to exit the window The sel...

Страница 69: ...ingly If you want to set up a customized viewing re gion you can also resize and drag the floating frame to a desired position with your mouse 3 Click Save to enable the settings and click Close to exit the window Below is the illustration of cropped image In cropping mdoe the maximum frame rate will be up to 30fps if the width is under 1280 and the height is under 720 otherwise the maximum frame ...

Страница 70: ...d according to your settings in the Viewing Window This Network Camera offers two choices of video compression standards MPEG 4 and JPEG for real time viewing If MPEG 4 mode is selected the video is streamed via RTSP protocol There are four parameters provided in MPEG 4 mode which allow you to adjust the video performance fixed selectable selectable selectable ...

Страница 71: ...bps 768Kbps 1Mbps 2Mbps 3Mbps and 4Mbps You can also select Customize and manually enter a value On the other hand if Fixed quality is selected all frames are transmitted with the same quality bandwidth utilization is therefore unpredictable The video quality can be adjusted to the following settings Acceptable Satisfactory Good Very Good and Excellent You can also select Customize and manually en...

Страница 72: ... the filter by judging the level of ambient light Day mode In day mode the Network Camera switches on the IR cut filter at all times to block infrared light from reaching the sensor so that the colors will not be distorted Night mode In night mode the Network Camera switches off the IR cut filter at all times for the sensor to accept infrared light thus helping to improve low light sensitivity Syn...

Страница 73: ...e External microphone input Select the gain of the external audio input according to ambient conditions Adjust the gain from 21 db most sensitive or 33 db least sensitive Audio type Select audio codec AAC or GSM AMR and the bit rate Advanced Mode AAC provides good sound quality at the cost of higher bandwidth consumption The bit rates are selectable from 16Kbps 32Kbps 48Kbps 64Kbps 96Kbps and 128K...

Страница 74: ... by moving the Sensitivity and Percentage slider bar 4 Click Save to enable the settings 5 Select Enable motion detection to enable this function For example The Percentage Indicator will rise or fall depending on the variation between sequential images When motions are detected by the Network Camera and are judged to exceed the defined threshold the red bar rises Meanwhile the motion detection wi...

Страница 75: ...gured on this page as well Please follow the steps below to set up a profile 1 Create a new motion detection window 2 Check Enable this profile 3 Select the applicable mode Day mode Night mode or Schedule mode Please manually enter a time range if you choose Schedule mode 4 Click Save to enable the settings and click Close to exit the page This motion detection window will also be displayed on the...

Страница 76: ...nts while smaller sensitivity settings will neglect them When the sensitivity is set to 70 the Network Camera defines the pixels in the purple areas as alerted pixels frame D Percentage is a value that expresses the proportion of alerted pixels to all pixels in the motion detection window In this case 50 of pixels are identified as alerted pixels When the percentage is set to 30 the motions are ju...

Страница 77: ... function 1 Check Enable camera tampering detection 2 Enter the tamper trigger duration 10 sec 10 min The tamper alarm will be triggered only when the tampering factor the difference between current frame and pre saved background exceeds the trigger threshold 3 Set up the event source as Camera Tampering Detection on Application page Event Settings Server Settings how to send alarm message Media S...

Страница 78: ...era physically Select Stream Select one of the stream 1 3 to set up the e PTZ control Please note that each stream can be set up with its own e preset positions and e patrol settings For detailed information about how to set up E Preset Positions and E Patrol Settings please refer to page 79 80 When completed with the settings of e PTZ click Save to enable the settings on this page 2009 01 15 19 5...

Страница 79: ...he preset position which allows for up to forty characters Click Add to enable the settings The preset positions will be displayed under the Preset Location list on the left hand side 3 To add additional preset positions please repeat steps 1 2 4 To remove a preset position from the list select it from the drop down list and click Delete 5 The e preset positions will also displayed on the main pag...

Страница 80: ...e displayed on the Source list 3 Set the Dwelling time for the preset location during auto patrol You can also manually enter a value in the blank and click Update 4 Repeat step 1 and 3 to select additional preset locations 5 If you want to delete a selected location select it from the Source list and click Remove 6 Select a location and click Up or Down to rearrange the patrol order 7 Click Save ...

Страница 81: ...iew In addition to using the e PTZ control panel you can also use the mouse to drag or resize the floating frame to pan tilt zoom the viewing region The live view window will also move to the viewing region accordingly Moving Instantly If you check this item the live view window will switch to the new viewing region instantly after you move the floating frame Click on Image The e PTZ function also...

Страница 82: ... on this page The settings will be displayed automatically in this Preview field The following shows the homepage using the default settings Logo Here you can change the logo at the top of your homepage Follow the steps below to upload a new logo 1 Click Custom and the Browse field will appear 2 Select a logo from your files 3 Click Upload to replace the existing logo with a new one 4 Enter a webs...

Страница 83: ...oose from The new layout will simultaneously appear in the Preview filed Click Save to enable the settings Font Color of the Video Title Font Color Background Color of the Control Area Font Color of the Configuration Area Background Color of the Configuration Area Background Color of the Video Area Frame Color Preset Patterns ...

Страница 84: ... change the color on the right column 3 The palette window will pop up as shown below 4 Drag the slider bar and click on the left square to select a desired color 5 The selected color will be displayed in the corresponding fields and in the Preview column 6 Click Save to enable the settings 1 2 3 4 Color Selector Custom Pattern ...

Страница 85: ... Trigger Schedule and Action to set an event A total of 3 event settings can be configured In the illustration on the right an event can be triggered by many sources such as motion detection or external digital input devices When an event is triggered you can specify what type of action that will be performed You can configure the Network Camera to send snapshots or videos to your email address or...

Страница 86: ...s event High Normal or Low Events with a higher priority setting will be executed first Detect next event after seconds Enter the duration in seconds to pause motion detection after a motion is detected An event is an action initiated by a user defined trigger source it is the causal arrangement of the following three elements Trigger Event Schedule and Action ...

Страница 87: ... function you need to configure a Motion Detection Window first For more information please refer to Motion Detection on page 74 for details Periodically This option allows the Network Camera to trigger periodically for every other defined minute Up to 999 minutes are allowed Digital input This option allows the Network Camera to use an external digital input device or sensor as a trigger source D...

Страница 88: ...e recording schedule in 24 hr time format Action Define the actions to be performed by the Network Camera when a trigger is activated Trigger digital output for seconds Select this option to turn on the external digital output device when a trigger is activated Specify the length of the trigger interval in the text box Move to preset location Select this option the Network Camera will move to the ...

Страница 89: ...take such as which server to send the media files to when a trigger is activated Add Server Add Media Click Add Server to configure Server Settings For more information please refer to Server Settings on page 91 Click Add Media to configure Media Settings For more information please refer to Media Settings on page 94 Here is an example of the Event Settings page ...

Страница 90: ...era will automatically send snapshots via e mail If you want to stop the event trigger you can click ON to turn it to OFF status or click Delete to remove the event setting To remove a server setting from the list select a server name from the drop down list and click Delete Note that only when the server setting is not being applied to an event setting can it be deleted To remove a media setting ...

Страница 91: ...ender email address Enter the email address of the sender Recipient email address Enter the email address of the recipient Server address Enter the domain name or IP address of the email server User name Enter the user name of the email account if necessary Password Enter the password of the email account if necessary Server port The default mail server port is set to 25 You can also manually set ...

Страница 92: ... the media file will be placed If the folder name does not exist the Network Camera will create one on the FTP server Passive mode Most firewalls do not accept new connections initiated from external requests If the FTP server supports passive mode select this option to enable passive mode FTP and allow data transmission to pass through the firewall To verify if the FTP settings are correctly conf...

Страница 93: ... pop up window as below If successful you will receive a test txt file on the HTTP server Click Save to enable the settings then click Close to exit the page Network storage Select to send the media files to a network storage location when a trigger is activated Please refer to Network Storage Setting on page 98 for details Click Save to enable the settings then click Close to exit the page When c...

Страница 94: ...in limit Enter a number to decide how many images to capture before a trigger is activated Up to 7 images can be generated Send post event images Enter a number to decide how many images to capture after a trigger is activated Up to 7 images can be generated For example if both the Send pre event images and Send post event images are set to 7 a total of 15 images are generated after a trigger is a...

Страница 95: ...ds can be set For example if pre event recording is set to five seconds and the maximum duration is set to ten seconds the Network Camera continues to record for another 4 seconds after a trigger is activated Maximum file size Specify the maximum file size allowed File name prefix Enter the text that will be appended to the front of the file name For example Click Save to enable the settings then ...

Страница 96: ...er to page 98 for detailed information Create folders by date time and hour automatically If you check this item the system will generate folders automatically by date View Click this button to open a file list window This function is only for SD card and Network Storage If you click View button of SD card a Local storage page will pop up for you to manage recorded files on SD card For more inform...

Страница 97: ...ded data The format is YYYYMMDD Click to open the directory Click to delete selected items Click to delete all recorded data Click to go back to the previous level of the directory The format is HH 24r Click to open the file list for that hour The format is File name prefix Minute mm You can set up the file name prefix on Media Settings page Please refer to page 94 for detailed information ...

Страница 98: ...ing for the first time Please refer to page 101 for detailed information Network Storage Setting Click Server to open the Server Settings page and follow the steps below to set up 1 Fill in the information for your server For example 2 Click Test to check the setting The result will be shown in the pop up window 1 2 3 4 Network storage path server name or IP address folder name User name and passw...

Страница 99: ... Click Add to open the recording setting page In this page you can define the recording source recording schedule and recording capacity A total of 2 recording settings can be configured Recording name Enter a name for the recording setting Enable this recording Select this option to enable video recording Priority Select the relative importance of this recording setting High Normal and Low ...

Страница 100: ...ll be overwritten by the latest one The reserved amount is reserved for cyclic recording to prevent malfunction This value must be larger than 15 MBytes When completed select Enable this recording Click Save to enable the setting and click Close to exit this page When the system begins recording it will send the recorded files to the Network Storage The new recording name will appear in the drop d...

Страница 101: ...ge on the Network Camera Here you can view SD card status search for recorded files to playback download etc SD Card Management SD card status This column shows the status and reserved space of your SD card Please remember to format the SD card when using for the first time no SD card ...

Страница 102: ... will be stored on the SD card for 7 days Click Save to enable your settings Searching and Viewing the Records This column allows the user to set up search criteria for recorded data If you do not select any criteria and click Search button all recorded data will be listed in the Search Results cloumn File attributes Select one or more items as your search criteria Trigger time Manually enter the ...

Страница 103: ...r direction View Click on a search result which will highlight the selected item in purple as shown above Click the View button and a media window will pop up to play back the selected file For example Numbers of entries displayed on one page Enter a key word to filter the search results Click to switch pages Highlight an item 2010 01 15 10 47 31 Click to adjust the image size ...

Страница 104: ...lacing the SD memory card when performing periodic maintenance of the camera is recommended Do not use 512MB and below SD memory cards The Camera system reserves approximately 60MB in SD memory cards Any images are not recordable on this space Carefully read the User s guide precautions on use and any other information supplied with a purchased memory card An SD memory card can be used for repeate...

Страница 105: ...ess of the remote server 2 In the port text box enter the port number of the remote server 3 When completed select Enable remote log and click Save to enable the setting Current Log This column displays the system s log in chronological order The system log is stored in the Network Camera s buffer area and will be overwritten when reaching a certain amount The system log messages stored in the Net...

Страница 106: ...s after rebooting manually enter the IP address of the Network Camera in the address field to resume the connection Restore This feature allows you to restore the Network Camera to factory default settings Network Type Select this option to retain the Network Type settings please refer to Network Type on page 42 Daylight Saving Time Select this option to retain the Daylight Saving Time settings pl...

Страница 107: ...files column click Export to export the daylight saving time configuration file from the Network Camera 2 A file download dialog will pop up as shown below Click Open to review the XML file or click Save to store the file for editing 3 Open the file with a text editor and locate your time zone set the start and end time of DST When completed save the file In the example below DST begins each year ...

Страница 108: ...e setting backup file If you have set up a fixed IP or other special settings for your device it is not suggested to upload a settings backup file Upgrade Firmware This feature allows you to upgrade the firmware of your Network Camera It takes a few minutes to complete the process Note Do not power off the Network Camera during the upgrade Follow the steps below to upgrade the firmware 1 Download ...

Страница 109: ... when you have selected an incorrect firmware file Starting firmware upgrade Do not power down the server during the upgrade The server will restart automatically after the upgrade is completed This will take about 1 5 minutes Wrong PKG file format Unpack fail Reboot system now This connection will close ...

Страница 110: ...transmit multiple camera s audio External Microphone The usable microphone is as follows Plug in power Condenser Microphones φ3 5mm mini jack Day Night setting If the camera switches to night mode too early check the light sensor Take care not to cover the light sensor Recommended system requirements Windows XP Windows Vista Business Windows 7 Professional Internet Explorer Ver 8 0 Minimum of 2GHz...

Страница 111: ...200 Digital zoom Maximum 4 times Microphone in Audio out 2 MIC IN plug in power 3 3V 200kΩ AUDIO OUT 1 Vrms I O terminal Input 1 output 1 Network interface 10Base T 100Base TX RJ45 connector IEEE 802 3af PoE compatible Protocols TCP IP HTTP UPnP RTSP RTP RTCP IGMP SMTP FTP DHCP NTP DNS DDNS PPPoE SNMP OS Windows XP Windows Vista Business Win 7 professional Browser Internet Explorer Ver 8 0 Operati...

Страница 112: ...112 1 Varies in accordance with the object image quality network environment and performance of the personal computer used 2 The sound may not be clear depending on the conditions of the lines ...

Страница 113: ...7 13 181 3 56 90 5 1 57 40 1 57 40 2 68 68 2 68 68 1 34 34 5 91 150 4 57 116 2 3 5 7 9 0 7 Drill hole Drill hole 113 Appearance Diagram Dimensions inch mm ...

Страница 114: ...AB US PAT 6192335 6275798 6029125 6424938 6058359 NOKIA CORPORATION US PAT 5946651 6199035 VOICEAGE CORPORATION AT PAT 0516621 BE PAT 0516621 CA PAT 2010830 CH PAT 0516621 DE PAT 0516621 DK PAT 0516621 ES PAT 0516621 FR PAT 0516621 GB PAT 0516621 GR PAT 0516621 IT PAT 0516621 LI PAT 0516621 LU PAT 0516621 NL PAT 0516621 SE PAT 0516621 US PAT 5444816 AT PAT 819303 AT E 198805T1 AU PAT 697256 BE PAT...

Страница 115: ...code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is mo...

Страница 116: ...ive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when y...

Страница 117: ...rk based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and co...

Страница 118: ...ibution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARR...

Страница 119: ...oundation Inc 51 Franklin Street Fifth Floor Boston MA 02110 1301 USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it output a short notice like this when it starts in an interactive mode Gnomovision version 69 Copyright C year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show w This is free software and...

Страница 120: ...TOSHIBA AMERICA INFORMATION SYSTEMS INC Surveillance IP Video Products 9740 Irvine Boulevard Irvine CA 92618 1697 Phone Number 877 855 1349 ...

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