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Troubleshooting

Reset and restore

If an operational problem occurred in the camera, please refer to the Reset and Restore

function on page 15.

Audio

When using multiple network cameras, restart Internet Explorer each time you switch

the camera. Using the same Internet Explorer session for the multiple cameras may transmit

multiple camera's audio.

External Microphone

The usable microphone is as follows.

● Plug-in-power Condenser Microphones

● φ3.5mm mini-jack

Day / Night setting

If the camera switches to night mode too early, check the light sensor. Take care not to cover the

light sensor.

Recommended system requirements

Windows Vista

Business, Windows

7 Professional

Internet Explorer

Ver 8.0

CPU: Intel

Core

2 Duo 2GHz or more

Memory: 1GB RAM or more

Focus

When installing the camera in high vibration areas, the camera focus may require adjustment.

If this occurs, readjust the focus using remote focus. (Refer to page 79)

Due to a change in temperature, the focus may shift after installation. Verify the focus after

installation and periodically.

Restoring the factory defaults will erase any previous settings.

Содержание IK-WB82A

Страница 1: ...odel IK WR31A User s Manual If the URL changes refer to the Toshiba website http www toshiba com For information on our latest products and peripheral devices refer to the following Website http www toshibasecurity com ...

Страница 2: ...ettings 32 System Homepage layout 34 System Logs 37 System Parameters 38 System Maintenance 39 Security User Account 43 Security HTTPS Hypertext Transfer Protocol over SSL 44 Security Access List 49 Network General settings 54 Network Streaming protocols 62 Network SNMP Simple Network Management Protocol 69 Audio and Video Image 70 Audio and Video Stream 81 Audio and Video Audio 90 PTZ PTZ setting...

Страница 3: ...tent management 122 Troubleshooting 124 Specifications 125 Appearance Diagram 127 Technology License Notice 128 End user License Agreement on Free Software Components Used in the TOSHIBA Network Camera 129 Trademarks 134 ...

Страница 4: ...his equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CAUTION Your authority to op...

Страница 5: ...al contents are subject to change without prior notice Terms l The term OS is used in this manual to indicate operating systems compatible with this product Microsoft Windows Vista Business Edition Microsoft Windows 7 Professional Edition NOTE The performance of the network camera may vary depending on the network environment When using multiple network cameras the appropriate network switch and P...

Страница 6: ...y mounting of the product should follow the manufacturer s instructions and should use a mounting accessory recommended by the manufacturer 8 Ventilation This camera should never be placed near or over a radiator or heat register If this product is placed in a built in installation verify that there is proper ventilation so that the camera temperature operates within the recommended temperature ra...

Страница 7: ...his camera from the power supply and refer servicing to qualified service personnel under the following conditions a When the power supply cord or plug is damaged b If liquid has been spilled or objects have fallen into the camera c If the camera has been submerged in water d If the camera does not operate normally by following the operating instructions in the user s manual Adjust only those cont...

Страница 8: ...ION MARKING WORDED THIS INSTALLATION SHOULD BE MADE BY A QUALIFIED SERVICE PERSON AND SHOULD CONFORM TO ALL LOCAL CODES This product is intended to be supplied by a Listed Power Adapter with LPS rated PoE 36 57V 0 35 0 15A or 12V DC 2 1A minimum The product is not likely to require connection to an Ethernet network with outside plant routing including campus environment and the installation instru...

Страница 9: ... Do not submerge in water The camera has some protection to water see IP rating and can be used indoors or outdoors If the camera was submerged in water turn off the power and contact your dealer l Keep the camera installation away from video noise If cables are wired near electric lighting wires or a TV set noise may appear in images In this event relocate cables or reinstall equipment l Check th...

Страница 10: ...lict with the Copyright Law and other laws when a customer uses displays distributes or exhibits an image picked up by the camera without permission from the copyright holder Please also note that transfer of an image or file covered by copyright is restricted to use within the scope permitted by the Copyright Law Protection of Personal Information Images taken by the camera that reveal the likene...

Страница 11: ...asket Torx Wrench Silica Gel and tape Hex Nut Screws and Anchors l CD ROM l Alignment Sticker Mounting Plate NETWORK CAMERA Model IK WR31A User s Manual If the URL changes refer to the Toshiba website http www toshiba com For information on our latest products and peripheral devices refer to the following Website http www toshibasecurity com ...

Страница 12: ...ews Side opening cover Dome cover Replace the side opening cover with the supplied bushing if you want to route cables from the side of camera The 1 2 12 7mm protection conduits and tubing are not supplied Camera base NOTE Clear cover ...

Страница 13: ...g screws Micro SD SDHC SDXC Card Slot Recessed Reset Button DIP switch Audio Video Out Printed AV Out 10 100BaseT Ethernet Socket MIC In Printed Audio In Microphone Video Output internal external NTSC 60Hz PAL 50Hz 1 2 General I O Terminal Block 1 GND 2 Power input 12V DC 3 Do not use 4 Do not use 5 Signal GND 6 Digital Input 7 Digital output 8 12V DC Output Lens cover Tilt adjustment screws ...

Страница 14: ...This Network Camera provides a general I O terminal block which is used to connect external input output devices 12V DC is outputted from 8 pin only when connected to a power supply The diagrams below apply when Digital Input is used for an alarm input NOTE ...

Страница 15: ...ld the recessed reset button until the status LED rapidly blinks It takes about 10 seconds Note that all settings will be restored to factory default Upon successful restore the status LED will blink during normal operation Restoring the factory defaults will erase any previous settings Item LED status Description 1 Steady Red Powered and system booting Red LED off Power off 2 Steady Red Network f...

Страница 16: ...y read the User s guide precautions on use and any other information supplied with a purchased memory card An SD memory card can be used for repeated storage The lifespan number of rewrites possible of an SD memory card is greatly affected by the capacity of the SD memory card Do not use a memory card containing the data recorded by another device with the camera as this may result in the camera n...

Страница 17: ...a and a router Example Network Environment Installation Network Deployment In this user s manual User refers to whoever has access to the Network Camera and Administrator refers to the person who can configure the Network Camera and grant user access to the camera Network Deployment is shown in the Quick Start Guide QSG Please refer to page 17 of the QSG Setting up the Network Camera over the Inte...

Страница 18: ...w to forward ports on the router please refer to your router s user s manual 3 Determine the public IP address of your router provided by your ISP Internet Service Provider Use the public IP and the secondary HTTP port to access the Network Camera from the Internet Please refer to Network Type on page 54 for details Internet connection with static IP Choose this connection type if you are required...

Страница 19: ... to launch the program 2 The program will analyze your network environment After your network environment is analyzed please click Next to continue the program 3 The program will search for Network Cameras on the same LAN 4 After searching the main installer window will pop up Click on the MAC and model name which matches the MAC of the camera This Software is proprietary client software for TOSHI...

Страница 20: ... Ready to Use 1 Access the Network Camera on the LAN 2 Retrieve live video through a web browser Adjusting the Lens Adjusting the Lens is shown in the Quick Start Guide QSG Please refer to 21 pages of QSG ...

Страница 21: ...address of the Network Camera in the address field Press Enter 3 The live video will be displayed in your web browser 4 If it is the first time installing the network camera an information bar will pop up as shown below Follow the instructions to install the required plug in on your computer By default the Network Camera is not password protected To prevent unauthorized access it is highly recomme...

Страница 22: ...et Options Security Custom Level 2 Look for Download signed ActiveX controls select Enable or Prompt Click OK 3 Refresh your web browser then install the Active X control Follow the instructions to complete installation Currently the Network Camera utilizes 32 bit Active X plug in You CAN NOT open a Configuration view session with the camera using a 64 bit IE browser NOTE ...

Страница 23: ... refer to RTSP Streaming on page 63 For example 4 The live video will be displayed in your player For more information on how to configure the RTSP access name please refer to RTSP Streaming on page 63 for details rtsp xxx xxx xxx xxx 554 live2 sdp Video 16 38 01 2010 01 15 1 Launch the RTSP player 2 Choose File Open URL A URL dialog box will pop up 3 The address format is rtsp ip address rtsp por...

Страница 24: ...h on 3G networks is limited you will not be able to use a large video size Please set the video and audio streaming parameters as listed below For more information please refer to Viewing Window on page 80 Video Mode H 264 Frame size 176 x 144 Maximum frame rate 5 fps Intra frame period 1S Video quality Constant bit rate 40kbps Audio type GSM AMR 12 2kbps 3 As most ISPs and players only allow RTSP...

Страница 25: ...ormation Manual Trigger Click to enable disable an event trigger manually Please configure an event setting before enabling this function A total of 3 or 4 event settings can be configured For more information about event setting please refer to page 94 If you want to hide this item on the homepage please go to the System Homepage Layout General settings Customized button to uncheck show manual tr...

Страница 26: ...inal size Click 25 is to resize the homepage to 25 of its original size Live Video Window The following window is displayed when the video mode is set to H 264 Video Title The video title can be configured For more information please refer to Video settings on page 70 Global View Click on this item to display the Global View window The Global View window contains a full view image the largest fram...

Страница 27: ...transmission of the streaming media The button becomes the Resume button after clicking the Pause button Stop Stop the transmission of the streaming media Click the Resume button to continue transmission Start MP4 Recording Click this button to record video clips in MP4 file format to your computer Press the Stop MP4 Recording button to end recording When you exit the web browser video recording s...

Страница 28: ...ck the image and choose Save Picture As to save it in JPEG jpg or BMP bmp format Digital Zoom Click and uncheck Disable digital zoom to enable the zoom operation The navigation screen indicates the part of the image being magnified To control the zoom level drag the slider bar To move to a different area you want to magnify drag the navigation screen Start MP4 Recording Click this button to record...

Страница 29: ...tocol allows multicast enabled routers to forward network packets to all clients requesting streaming media This helps to reduce the network transmission load of the Network Camera while serving multiple clients at the same time Note that to utilize this feature the Network Camera must be configured to enable multicast streaming at the same time For more information please refer to RTSP Streaming ...

Страница 30: ...d date and time suffix to the file name Select this option to append the date and time to the end of the file name Local Streaming Buffer Time Due to unsteady bandwidth flow live streaming may lag If you enable this option the live streaming will be cached on the camera s buffer memory before being played on the live viewing window This helps produce smoother live streaming If you enter a value of...

Страница 31: ... in Basic Mode If you want to set up advanced functions please click on Advanced Mode at the bottom of the configuration list to switch to Advanced Mode In order to simplify the user interface detailed information will be hidden unless you click on the function item When you click on the first sub item the detailed information for the first sub item will be displayed when you click on the second s...

Страница 32: ...ews from the Home page for live viewing and Configuration page System General settings This section explains how to configure the basic settings for the Network Camera such as the host name and system time It is composed of the following two columns System and System Time System Host name Enter a desired name for the Network Camera The name will be displayed at the top center of the main page Turn...

Страница 33: ...format are yyyy mm dd and hh mm ss Automatic The Network Time Protocol is a protocol which synchronizes computer clocks by periodically querying an NTP Server NTP server Assign the IP address or domain name of the time server Leaving the text box blank connects the Network Camera to the default time servers Update interval Select to update the time using the NTP server on an hourly daily weekly or...

Страница 34: ...his Preview field The following shows the homepage using the default settings Logo graph Here you can change the logo at the top of your homepage Follow the steps below to upload a new logo 1 Click Custom and the Browse field will appear 2 Select a logo from your files 3 Click Upload to replace the existing logo with a new one 4 Enter a website link if necessary 5 Click Save to enable the settings...

Страница 35: ...oose from The new layout will simultaneously appear in the Preview filed Click Save to enable the settings Font Color of the Video Title Background Color of the Video Area Frame Color Font Color Background Color of the Control Area Font Color of the Configuration Area Background Color of the Configuration Area Preset patterns ...

Страница 36: ... on on the right column 3 The palette window will pop up as shown below 4 Drag the slider bar and click on the left square to select a desired color 5 The selected color will be displayed in the corresponding fields and in the Preview column 6 Click Save to enable the settings 1 2 3 4 Color Selector Custom Pattern ...

Страница 37: ...lick Save to enable the setting You can configure the Network Camera to send the system log file to a remote server as a log message When using this feature the appropriate syslog server is required for receiving the system log message from the Network Camera System log This column displays the system log in chronological order The system log is stored in the Network Camera s buffer and dated even...

Страница 38: ...and older events will be overwritten when the number of events reaches a limit The access log messages stored in the Network Camera will be all cleared after reboot or power down the Network Camera System Parameters Advanced Mode The View Parameters page lists the entire system s parameters in an alphabetical order If you need technical assistance please provide the information listed on this page...

Страница 39: ...s connection will close After that re access the Network Camera The following message is displayed when the upgrade has succeeded The following message is displayed when you have selected an incorrect firmware file General settings Reboot This feature allows you to reboot the Network Camera which takes about one minute to complete When completed the live video page will be displayed in your browse...

Страница 40: ...restored to factory default The following message is displayed during the restoring process Import Export files Advanced Mode This feature allows you to Export Update daylight saving time rules custom language file and configuration file Export daylight saving time configuration file Click to set the start and end time of DST Follow the steps below to export 1 In the Export files column click Expo...

Страница 41: ...mple below DST begins each year at 2 00 a m on the second Sunday in March and ends at 2 00 a m on the first Sunday in November Update daylight saving time rules Click Browse and specify the XML file to update If incorrect date and time are assigned you will see the following warning message when uploading the file to the Network Camera ...

Страница 42: ...onfiguration file Please note that the model and firmware version of the device should be the same as the configuration file If you have set up a fixed IP or other special settings for your device it is not suggested to update a configuration file Export server staus report Click to export the current server status report such as time logs parameters process status memory status file system status...

Страница 43: ...rough the main page Please refer to Configuration on page 31 Allow anonymous viewing for 3GPP compatible mobile devices If you check this item 3GPP clients can access the live stream without entering a User ID and Password Note Select RTSP Streaming Authentication to disable This function will not work with Internet Explorer Manage User Administrators can create up to 20 user accounts 1 Input the ...

Страница 44: ...the Network Camera a Certificate must be created first There are two ways to create and install a certificate Create self signed certificate 1 Select this option from a pull down menu 2 In the first column select Enable HTTPS secure connection then select a connection option HTTP HTTPS or HTTPS only 3 Click Create certificate to generate a certificate 4 The Certificate Information will automatical...

Страница 45: ...he main page Change the address from http to https in the address bar and press Enter on your keyboard Some Security Alert dialogs will pop up Click OK or Yes to enable HTTPS https 192 168 5 151 index html https 2010 09 01 13 49 39 ...

Страница 46: ...certificate and install Select this option if you want to create a certificate from a certificate authority 1 Select this option from a method pull down menu 2 Click Create certificate to generate the certificate ...

Страница 47: ...ow pop ups 4 The pop up window shows an example of a certificate request 5 Look for a trusted certificate authority that issues digital certificates Enroll the Network Camera Wait for the certificate authority to issue a SSL certificate click Browse to search for the issued certificate then click Upload in the column ...

Страница 48: ...HTTPS page automatically 2 If you want to create and install other certificates please remove the existing one Enable HTTPS Check this item to enable HTTPS communication then select a connection option HTTP HTTPS or HTTPS only Note that you have to create and install a certificate first before clicking the Save button NOTE ...

Страница 49: ...as been at the webpage User ID If the administrator has set a password for the webpage the clients have to enter a user name and password to access the live video The user name will be displayed in the User ID column If the administrator allows clients to link to the webpage without a user name and password the User ID column will be empty There are some situations that allow clients access to the...

Страница 50: ...ll automatically try to re link again IE Explore or Quick Time Player Filter Enable access list filtering Check this item and click Save if you want to enable the access list filtering function Filter type Select Allow or Deny as the filter type If you choose Allow Type only those clients whose IP addresses are on the Access List below can access the Network Camera and the others cannot On the con...

Страница 51: ... Deny List Note This rule only applies to IPv4 addresses For example Administrator IP address Always allow the IP address to access this device You can check this item and add the Administrator s IP address in this field to make sure the Administrator can always connect to the device IP address range 192 168 2 x will be bolcked There are three types of rules Single This rule allows the user to add...

Страница 52: ... authentication 2 Authenticator an access point or a switch A go between which restricts unauthorized end users from communicating with the authentication server 3 Authentication server usually a RADIUS server Checks the client certificate and decides whether to accept the end user s access request Network Cameras support two types of EAP methods to perform authentication EAP PEAP and EAP TLS Plea...

Страница 53: ... protected LAN using 802 1X via a switch the authenticator The client offers its identity and client certificate which is then forwarded by the switch to the RADIUS Server which uses an algorithm to authenticate the Network Camera and returns an acceptance or rejection back to the switch 3 The switch also forwards the RADIUS Server s certificate to the Network Camera 4 Assuming all certificates ar...

Страница 54: ...rver each time the camera is connected to the LAN Use fixed IP address Select this option to manually assign a static IP address to the Network Camera 1 You can use Installation Wizard on the software CD to easily set up the Network Camera on LAN Please refer to Software Installation on page 19 for details 2 Enter the Static IP Subnet mask Default router and Primary DNS provided by your ISP Subnet...

Страница 55: ...rom a LAN To utilize of this feature make sure that your router supports UPnPTM and it is activated PPPoE Point to point over Ethernet Select this option to configure your Network Camera to make it accessible from anywhere as long as there is an Internet connection Note that to utilize this feature it requires an account provided by your ISP service provider Follow the steps below to acquire your ...

Страница 56: ...s not support UPnP port forwarding Below are steps to enable the UPnPTM user interface on your computer Note that you must log on to the computer as a system administrator to install the UPnPTM components 1 Go to Start click Control Panel then click Add or Remove Programs 2 In the Add or Remove Programs dialog box click Add Remove Windows Components 3 In the Windows Components Wizard dialog box se...

Страница 57: ...g UPnP port forwarding allows the Network Camera to open a secondary HTTP port on the router not HTTP port meaning that you have to add the secondary HTTP port number to the Network Camera s public address in order to access the Network Camera from the Internet For example when the HTTP port is set to 80 and the secondary HTTP port is set to 8080 refer to the list below for the Network Camera s IP...

Страница 58: ...nabled by default the network camera will listen to router advertisements and be assigned with a link local IPv6 address accordingly IPv6 Information Click this button to obtain the IPv6 information as shown below If your IPv6 settings are successful the IPv6 address list will be listed in the pop up window The IPv6 address will be displayed as follows Link global IPv6 address network mask Link lo...

Страница 59: ...e refer to HTTP streaming on page 62 for detailed information If you choose PPPoE as the Network Type the PPP0 address will be displayed in the IPv6 information column as shown below Manually setup the IP address Select this option to manually set up IPv6 settings if your network environment does not have DHCPv6 server and router advertisements enabled routers If you check this item the following ...

Страница 60: ...dio simultaneously By using the Network Camera s built in or external microphone and an external speaker you can communicate with people around the Network Camera Note that as JPEG only transmits a series of JPEG images to the client to enable the two way audio function make sure the video mode is set to H 264 on the Audio and Video Stream Stream settings page and the media option is set to Video ...

Страница 61: ...t The FTP server allows the user to save recorded video clips You can use TOSHIBA Installation Wizard software to upgrade the firmware via FTP server By default the FTP port is set to 21 It also can be assigned to another port number between 1025 and 65535 2011 03 09 17 08 56 Mute Mic Volume Talk Button Video TCP AV Audio is being transmitted to the Network Camera ...

Страница 62: ... the HTTP port is set to 80 and the secondary HTTP port is set to 8080 They can also be assigned to another port number between 1025 and 65535 If the ports are incorrectly assigned the following warning messages will be displayed To access the Network Camera on the LAN both the HTTP port and secondary HTTP port can be used to access the Network Camera For example when the HTTP port is set to 80 an...

Страница 63: ...63 RTSP Streaming To utilize RTSP streaming authentication make sure that you have set a password for the Network Camera first please refer to Security User account on page 43 for details ...

Страница 64: ... Launch an RTSP player 2 Choose File Open URL A URL dialog box will pop up 3 Type the above URL command in the address field 4 The live video will be displayed in your player RTSP port RTP port for video audio RTCP port for video audio RTSP Real Time Streaming Protocol controls the delivery of streaming media By default the port number is set to 554 The RTP Real time Transport Protocol is used to ...

Страница 65: ...ports can be changed to values between 1025 and 65535 The multicast RTP port must be an even number and the multicast RTCP port number is the multicast RTP port number plus one and thus is always odd When the multicast RTP port changes the multicast RTCP port will change accordingly If the multicast RTP video ports are incorrectly assigned the following warning message will be displayed Multicast ...

Страница 66: ...vice provider s web site to review the service charges and sign up for the service if you want to use DDNS ChangeIP com http www changeip com toshiba No IP com http www no ip com ext toshiba php Host Name If the User wants to use a DDNS service enter the camera name that is registered at the DDNS server User Name The User Name field is necessary for logging into the DDNS server or to notify the Us...

Страница 67: ...oS The network video devices used in the network must be QoS enabled QoS models CoS the VLAN 802 1p model IEEE802 1p defines a QoS model at OSI Layer 2 Data Link Layer which is called CoS Class of Service It adds a 3 bit value to the VLAN MAC header which indicates the frame priority level from 0 lowest to 7 highest The priority is set up on the network switches which then use different queuing di...

Страница 68: ...different class IDs It gives an indication of how a given packet is to be forwarded known as the Per Hop Behavior PHB The PHB describes a particular service level in terms of bandwidth queueing theory and dropping discarding the packet decisions Routers at each network node classify packets according to their DSCP value and give them a particular forwarding treatment for example how much bandwidth...

Страница 69: ...ed device A network node on a managed network For example routers switches bridges hubs computer hosts printers IP telephones network cameras web server and database Before configuring SNMP settings on the this page please enable your NMS first SNMP Configuration Enable SNMPv1 SNMPv2c Select this option and enter the names of Read Write community and Read Only community according to your NMS setti...

Страница 70: ...gital zoom in out You may zoom in out the image by scrolling the mouse inside the live viewing window or click the zoom button on main page Position of timestamp and video title on image Select to display time stamp and video title on the top or at the bottom of the video stream Timestamp and video title font size Select the font size for the time stamp and title 2011 10 15 17 08 56 Video 17 08 56...

Страница 71: ...a after securing on the ceiling After that rotate an image 90 or 270 degrees by this function Applying this function will consume processor resource maximum frame rate will reduce by 30 Hallway view indicates clockwise rotation Hallway view can be applied with flip mirror and physical lens rotation image orientation settings to adapt to different mounting locations The conventional HD image such a...

Страница 72: ...ay not bring as significant benefits as in close range IR cut filter With a removable IR cut filter this Network Camera can automatically remove the filter to let Infrared light pass into the sensor during low light conditions Auto mode The Network Camera automatically removes the filter by judging the level of ambient light Day mode In day mode the Network Camera switches on the IR cut filter at ...

Страница 73: ...djust the color temperature automatically 3 Click the On button of Fix current value and confirm the setting while the white balance is being measured Manual This item allows users to manually tune the R gain B gain ratios Image Adjustment Brightness Adjust the image brightness level which ranges from 0 to 100 Contrast Adjust the image contrast level which ranges from 0 to 100 Saturation Adjust th...

Страница 74: ... noises and flickers in image Use the pull down menu to adjust the reduction strength Applying this function will consume processor resource maximum frame rate will reduce by half 3D Noise Reduction is mostly applied in low light conditions On the other hand when enabled in a low light condition with fast moving objects trails of after images may occur You may then select a lower strength level or...

Страница 75: ...ps below to setup a profile 1 Check Enable and apply this profile 2 Select the applied mode Day mode Night mode or Schedule mode Please manually enter a range of time if you choose Schedule mode 3 Configure the settings in the following columns Please refer to the previous page for detailed information 4 Click Save to enable the settings and click Close to exit the page ...

Страница 76: ...schedule mode Measurement Window This function allows users to set measurement window s for low light compesation Full view Calculate the full range of view and offer appropriate light compesation Custom This option allows you to manually add customized windows as inclusive or exclusive regions A total of 10 windows can be set Please refer to the next page for detailed illustration Sensor Setting ...

Страница 77: ... WDR is enabled Exposure mode Select Auto or Manual mode according to your needs Manual Select Manual to set an iris exposure time and gain Then tune the slider bar to set the maximum and minimum exposure time and maximum and minimum gain control to the best image quality Lens iris is fixed exposure time and gain control are operating within the setup range A shorter exposure time allows less amou...

Страница 78: ...trength of the true WDR function The Low Medium High options correspond to the level of contrast between the overly lit area and the shaded areas For example the High option applies to a high contrast scenario NOTE When the True WDR feature is enabled the Exposure mode and the BLC functions will not be configurable The Exposure mode will be configured into the Auto mode When completed with the set...

Страница 79: ... an iris actually opens 4 Click on the Focus Start button or Full range scan button and wait for the scan to complete When selected Full range scan a full range scan through the camera s entire focal length can take about 80 seconds When selected Start the focus scan will only go through the length where optimal focus may occur and that takes about 25 seconds 5 After a short while the clearest ima...

Страница 80: ...the mouse to size and drag drop the window which is recommended to be at least twice the size of the object height and width you want to cover 3 Enter a Window Name and click Save to enable the setting 4 Check Enable privacy mask to enable this function Up to 5 privacy mask windows can be configured on the same screen If you want to delete a configured mask window click on the X button at the uppe...

Страница 81: ... Megapixels and if bandwidth or frame rate per second is of the concern you can select a lower resolution You can configurea the FOV to 1080P 16 9 at 30fp or 720P 16 9 at 60fps Due to the sensor s limitation when selecting 720P 16 9 at 60fps disable True WDR Otherwise 60fps will not be set NOTE ...

Страница 82: ...ick Viewing Window to open the viewing region settings page On this page you can set the Region of Interest and the Output Frame Size for streams 1 and 2 Please follow the steps below to set up those settings for an individual stream 1 Select a stream to configure its viewing region 2 Select a Region of Interest from the drop down list The floating frame the same as the one in the Gloabl View wind...

Страница 83: ...ll immediately be applied to the Frame size of each video stream Then you can go back to the home page to test the e PTZ function For more information about the e PTZ function please refer to page 91 Region of Interest Output frame size Stream 1 2048 X 1536 176 x 144 Selectable 2048 X 1536 176 x 144 Selectable Stream 2 2048 X 1536 176 x 144 Selectable 2048 X 1536 176 x 144 Selectable Stream 3 Fixe...

Страница 84: ...le phones and a larger video size and a higher bit rate for live viewing on web browsers Note that a larger frame size takes up more bandwidth Maximum frame rate This limits the maximum refresh frame rate per second Set the frame rate higher for smoother video quality Applied frame rate changes with configured FOV automatically For example if the power line frequency is set to 50Hz at 1080P Full H...

Страница 85: ...und or within the bit rate limitation you impose Policy If Frame Rate Priority is selected the Network Camera will try to maintain the frame rate per second performance while the image quality will be compromised If Image quality priority is selected the Network Camera may drop some video frames in order to maintain image quality Fixed quality On the other hand if Fixed quality is selected all fra...

Страница 86: ...ound is the area of your interest where you want to maintain its video quality The quality can be Low Acceptable Satisfactory Good Very Good or Excellent Background quality Background is the area that is less important on the scene such as the building in the below drawing You can configure the camera to produce a lower quality display for this area The background quality can be Low Acceptable Sat...

Страница 87: ...isplay the setting window You can then manually allocate the regions of your interest on the current field of view Click New drag and pull the window to cover the regions of your interest Note that the title bar on each window is not taken into account when setting the Foreground areas You can create up to 3 ROI windows Click Save to preserve your setting and click Close to finish the configuratio...

Страница 88: ...t codec setting 1 When using the Auto or Hybrid modes up to 30 moving objects can be displayed using the Foreground quality 2 The Smart codec will not be so effective in terms of bandwidth saving when applied in a complex scene where there are objects moving constantly all over the screen 3 Smart codec is only configurable with H 264 and streams 1 and 2 ...

Страница 89: ...p different video resolution for different viewing devices For example set a smaller frame size and lower bit rate for remote viewing on mobile phones and a larger video size and a higher bit rate for live viewing on web browsers Note that a larger frame size takes up more bandwidth Maximum frame rate This limits the maximum refresh frame rate per second Set the frame rate higher for smoother vide...

Страница 90: ...ing to ambient conditions Adjust the gain from 100 most sensitive to 0 least sensitive Audio type Select audio codec AAC or GSM AMR and the bit rate AAC provides good sound quality at the cost of higher bandwidth consumption The bit rates are selectable from 16Kbps 32Kbps 48Kbps 64Kbps 96Kbps and 128Kbps G 711 also provides good sound quality and requires about 64Kbps Select pcmu μ Law or pcma A L...

Страница 91: ...de is Digital the e PTZ control settings section will be displayed as shown below Select stream Select one of the stream 1 or 2 to set up the e PTZ control Please note that each stream can be set up with its own preset and patrol settings Refer to the following page for details about how to set up preset and patrol settings Auto pan patrol speed Select the speed from 1 5 slow fast to set up the Au...

Страница 92: ...addition to using the e PTZ control panel you can also use the mouse to drag or resize the floating frame to pan tilt zoom the viewing region The live view window will also move to the viewing region accordingly Moving Instantly If you check this item the live view window will switch to the new viewing region instantly after you move the floating frame Click on Image The e PTZ function also suppor...

Страница 93: ...ist 3 Set the Dwell time for the streaming view to stay at the preset location during auto patrol 4 If you want to delete a preset location from the Patrol locations list select it and click Remove 5 Select a location and click to rearrange the patrol order 6 Select patrol locations you want to save in the list and click Save to enable the patrol settings 7 To perform a pre configured patrol retur...

Страница 94: ...h as motion detection or external digital input devices When an event is triggered you can specify what type of action that will be performed You can configure the Network Camera to send snapshots or videos to your email address or FTP site Event To set an event with recorded video or snapshots it is necessary to configure the server and media settings so that the Network Camera will know what act...

Страница 95: ...uilt in motion detection mechanism or external digital inputs There are several choices of trigger sources as shown on next page Select each item to display its related options Video motion detection This option makes use of the built in motion detection mechanism as a trigger source To enable this function you need to configure a Motion Detection Window first For more information please refer to ...

Страница 96: ... level you can define the triggering condition either as an audio input rises above or falls below the alarm level Camera tampering detection This option allows the Network Camera to trigger when the camera detects that is is being tampered with To enable this function you need to configure the Tampering Detection option first Please refer to page 111 for detailed information Manual Trigger This o...

Страница 97: ... triggering conditions available with 3rd party software modules known as EP will be listed Use the arrow buttons to select these triggers Users may implant these modules for different purposes such as triggering motion detection or applications related to video analysis etc Please refer to page 114 for the configuration options with EP modules Once the triggers are configured they will be listed ...

Страница 98: ...tion to turn on the external digital output device when a trigger is activated Specify the length of the trigger interval in the text box Backup media if the network is disconnected Select this option to backup media file on SD card if the network is disconnected This function will only be displayed after you set up a networked storage device NAS ...

Страница 99: ...led configuration options You can configure either one or all of them Server type Email Select to send the media files via email when a trigger is activated Server name Enter a name for the server setting Sender email address Enter a valid email address as the sender address Recipient email address Enter a valid email address as the recipient address Server address Enter the domain name or IP addr...

Страница 100: ... options click Add server Server type FTP Select to send the media files to an FTP server when a trigger is activated Server name Enter a name for the server setting Server address Enter the domain name or IP address of the FTP server Server port By default the FTP server port is set to 21 It can also be assigned to another port number between 1025 and 65535 User name Enter the login name of the F...

Страница 101: ... server Click Save server to enable the settings then click Close to exit the Add server page Server type HTTP Select to send the media files to an HTTP server when a trigger is activated Server name Enter a name for the server setting URL Enter the URL of the HTTP server User name Enter the user name if necessary Password Enter the password if necessary To verify if the HTTP settings are correctl...

Страница 102: ...n a file list window This function is only for SD card and Network Storage If you click the View button of SD card a Local storage page will pop up for you to manage recorded files on SD card For more information about Local storage please refer to page 121 If you click the View button of Network storage a file directory window will prompt for you to view recorded data on Network storage For detai...

Страница 103: ... the previous level of the directory The format is HH 24r Click to open the file list for that hour The format is File name prefix Minute mm You can set up the file name prefix on Add media page Please refer to next page for detailed information 2014 08 20 2014 08 20 2014 08 20 2014 08 20 ...

Страница 104: ... from streams 1 4 Send pre event images The Network Camera has a buffer area it temporarily holds data up to a certain limit Enter a number to decide how many images to capture before a trigger is activated Up to 7 images can be generated Send post event images Enter a number to decide how many images to capture after a trigger is activated Up to 7 images can be generated For example if both the S...

Страница 105: ... wish to add more media options click Add media Media type Video clip Select to send video clips when a trigger is activated Media name Enter a name for the media setting Source Select the source of video clip Pre event recording The Network Camera has a buffer area it temporarily holds data up to a certain limit Enter a number to decide the duration of recording before a trigger is activated Up t...

Страница 106: ...maximum file size allowed File name prefix Enter the text that will be appended to the front of the file name For example Click Save media to enable the settings then click Close to exit the Add media page Media type System log Select to send a system log when a trigger is activated Click Save media to enable the settings then click Close to exit the Add media page 1 sec 2 sec 3 sec 4 sec 5 sec 6 ...

Страница 107: ...hen the Event Status is ON once an event is triggered by motion detection the Network Camera will automatically send snapshots via e mail If you want to stop the event trigger you can click ON to turn it to OFF status or click Delete to remove the event setting To remove a server setting from the list select a server name from the drop down list and click Delete Note that you can only delete a ser...

Страница 108: ... pixels by moving the Sensitivity and Percentage slide bar 4 Click Save to enable the settings 5 Select Enable motion detection to enable this function For example The Percentage Indicator will rise or fall depending on the variation between sequential images When motions are detected by the Network Camera and are considered to have exceeded the defined threshold the red bar rises Meanwhile the mo...

Страница 109: ...ndows can be configured on this page as well Please follow the steps beolw to set up a profile 1 Create a new motion detection window 2 Check Enable this profile 3 Select the applicable mode Day mode Night mode or Schedule mode Please manually enter a time range if you prefer the Schedule mode 4 Click Save to enable the settings and click Close to exit the page This motion detection window will al...

Страница 110: ...ents while smaller sensitivity settings will neglect them When the sensitivity is set to 70 the Network Camera defines the pixels in the purple areas as alerted pixels frame D Percentage is a value that expresses the proportion of alerted pixels to all pixels in the motion detection window In this case 50 of pixels are identified as alerted pixels When the percentage is set to 30 the motions are j...

Страница 111: ...tivated or not Applications Tampering detection This section explains how to set up camera tamper detection With tamper detection the camera is capable of detecting incidents such as redirection blocking or defocusing or even spray paint Please follow the steps below to set up the camera tamper detection function 1 Check Enable camera tampering detection 2 Enter the tamper trigger duration 10 sec ...

Страница 112: ...ching or falling below the preset threshold How to configure Audio detection 1 Once the Audio detection window is opened the current sound input will be interactively indicated by a fluctuating yellow wave diagram 2 Use a mouse click to drag the Alarm level tab to a preferred location on the slide bar 3 Select the Enable audio detection checkbox and click Save to enable the feature 1 Note that the...

Страница 113: ...or Audio settings and page 81 for video streaming settings You can use the Profile window to configure a different Audio detection setting For example a place can be noisy in the day time and become very quiet in the night 1 Click on the Enable this profile checkbox Once the Audio detection window is opened the current sound input will be interactively indicated by a fluctuating yellow wave diagra...

Страница 114: ...rd Once the software package is successfully uploaded the module configuration information is displayed When uploading a module the camera will examine whether the module fits the predefined Extension platform requirements To enable extended analytics features go to http www toshibasecurity com support license for more information ...

Страница 115: ...n the module status will become OFF and the X button will appear at the end of the row Click on the X button to remove an existing module When prompted by a confirm message Click Yes to proceed Note that the actual memory consumed while operating the module will be indicated on the Memory status field This helps determine whether a running module has consumed too much of system resources ...

Страница 116: ...ording name Enter a name for the recording setting Enable this recording Select this option to enable video recording With adaptive recording Select this option will activate the frame rate control according to alarm trigger The frame control means that when there is a triggered alarm event the frame rate will raise up to the value you ve set on the Stream setting page Please refer to page 81 for ...

Страница 117: ...ing notification please configure Event settings first Please refer to page 94 Please follow steps 1 2 below to set up the recording 1 Trigger Select a trigger source Schedule The server will start to record files on the local storage SD Card or network attached storage NAS Network fail Since network fail the server will start to record files onto the local storage SD card Time Bandwidth Bandwidth...

Страница 118: ...erver Click Add NAS server to open the server setting window and follow the steps below to set up 1 Fill in the information for the access to the shared networked storage For example 2 Click Test to check the setting The result will be shown in the pop up window Network storage path server name or IP address folder name User name and password for your server 1 2 4 3 ...

Страница 119: ...f the file name Enable cyclic recording If you check this item when the maximum capacity is reached the oldest file will be overwritten by the latest one The reserved amount is reserved for the transaction stage when the storage space is about to be full and new data arrives The minimum for the Reserved space must be larger than 15 MBytes Recording file management You can manually assign the Maxim...

Страница 120: ...er naming rules please refer to page 118 for details 20140910 20140911 20140912 f you want to enable recording notification please click Event to configure event triggering settings Please refer to Event Event settings on page 94 for more details When completed select Enable this recording Click Save to enable the setting and click Close to exit this page When the system begins recording it will s...

Страница 121: ...en using for the first time SD card control Enable cyclic storage Check this item if you want to enable cyclic recording When recording uses up all capacity the oldest file will be overwritten by the latest file Enable automatic disk cleanup Check this item and enter the number of days you wish to retain a file For example if you enter 7 days the recorded files will be stored on the SD card for 7 ...

Страница 122: ...l be listed in the Search Results cloumn File attributes Select one or more items as your search criteria Trigger time Manually enter the time range you want to search Click Search and the recorded data corresponding to the search criteria will be listed in Search Results window Search Results The following is an example of search results There are four columns Trigger time Media type Trigger type...

Страница 123: ... file JPEGs to AVI This function only applies to JPEG format files such as snapshots You can select several snapshots from the list then click this button Those snapshots will be converted into an AVI file Lock Unlock Select the desired search results then click this button The selected items will become Locked which will not be deleted during cyclic recoroding You can click again to unlock the se...

Страница 124: ...i jack Day Night setting If the camera switches to night mode too early check the light sensor Take care not to cover the light sensor Recommended system requirements Windows Vista Business Windows 7 Professional Internet Explorer Ver 8 0 CPU Intel CoreTM 2 Duo 2GHz or more Memory 1GB RAM or more Focus When installing the camera in high vibration areas the camera focus may require adjustment If th...

Страница 125: ...at 1280 x 720 WDR OFF Maximum frame rate at H 264 1 20 fps at 2048 x 1536 30 fps at 1920 x 1080 60 fps at 1280 x 720 WDR OFF Digital zoom Maximum 12 times Audio in Audio out 2 MIC IN plug in power 3 3V 200kΩ LINE OUT 1 Vrms I O terminal Input 1 output 1 Network interface 10Base T 100Base TX RJ45 connector IEEE 802 3af PoE compatible Protocols IPv4 IPv6 TCP IP HTTP HTTPS UPnP RTSP RTP RTCP IGMP SMT...

Страница 126: ... in this user s manual may slightly change from actual ones 1 Varies in accordance with the object image quality network environment and performance of the personal computer used 2 The sound may not be clear depending on the conditions of the lines 3 An internal heater is automatically turned on at low temperature when a power supply is 12V DC ...

Страница 127: ... 29 2 7 67 52 1 3 34 5 1 131 64 φ6 5 165 2 3 59 3 4 85 56 3 3 84 3 3 83 2 5 63 64 3 4 8 5 5 6 1 8 4 6 5 1 6 4 1 3 6 0 9 2 2 2 8 0 8 21 2 52 2 1 53 85 0 9 22 φ0 3 7 31 0 3 8 8 φ0 16 4 3 φ0 3 7 58 Appearance Diagram Dimensions inch mm ...

Страница 128: ...1 SE PAT 0516621 US PAT 5444816 AT PAT 819303 AT E 198805T1 AU PAT 697256 BE PAT 819303 BR PAT 9604838 7 CA PAT 2216315 CH PAT 819303 CN PAT ZL96193827 7 DE PAT 819303 DE69611607T2 DK PAT 819303 ES PAT 819303 EP PAT 819303 FR PAT 819303 GB PAT 819303 IT PAT 819303 JP PAT APP 8 529817 NL PAT 819303 SE PAT 819303 US PAT 5664053 THE LIST MAY BE UPDATED FROM TIME TO TIME BY LICENSORS AND A CURRENT VER...

Страница 129: ... And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modifi...

Страница 130: ...ive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when y...

Страница 131: ...rk based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and co...

Страница 132: ...ibution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARR...

Страница 133: ...oundation Inc 51 Franklin Street Fifth Floor Boston MA 02110 1301 USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it output a short notice like this when it starts in an interactive mode Gnomovision version 69 Copyright C year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show w This is free software and...

Страница 134: ...tates and other countries Adobe and Reader are either registered trademarks or trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries ONVIF and are trademarks of ONVIF Inc Other product names appearing in this man...

Страница 135: ...TOSHIBA AMERICA INFORMATION SYSTEMS INC Surveillance IP Video Products 9740 Irvine Boulevard Irvine CA 92618 1697 Phone Number 877 855 1349 ...

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