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Features
Station Message Detail Recording (SMDR)
76
IPedge General Description 01/12
Station Message Detail Recording (SMDR)
For each incoming, outgoing or tandem call, the IP
edge
system can generate a record that
includes details of the call, including the originating station or trunk, the start time of the
call, its duration, authorization codes, etc. If a station user dials “911,” the IP
edge
system
will also generate a record at the beginning of the call as part of its internal notification
that an emergency call is in progress. SMDR requires a connected Call Accounting system
connected by TCP.
Survivability
Survivability is based on the capability of the IPT to send Register messages to two
IP
edge
servers. This makes it possible to provide telephone service in the event that an
IP
edge
server or the link to that server goes down.
The IPT can register to the backup survivability server (Secondary Server) automatically
when sever goes down or the linkage between server and IPT is disconnected. Survivabil-
ity is provided by the following.
•
IPT speech path Survivability — If the user is on a peer-to-peer call when the failure occurs the
fail-over will occur after the call is finished.
•
Failover — The IPT can fail-over to the Secondary server by sending a Register message to the
Secondary server.
•
Failback — When the primary server becomes operational, the IPT phones will automatically
re-register to the primary) when each IPT has no active call and is not in use by the station user.
•
Telephony Service Survivability — The IP
edge
system is survivability-aware and will
automatically selects the appropriate destination server according to IPT Failover or Failback
status without complex system data programming or user setting.
System Fault Finding and Diagnostics
IP
edge
can detect problems in the system. These conditions can be detected, alerted,
logged, and traced. IP
edge
includes many useful diagnostic tools.
Alarm Indication of System Faults
Visual Alarms are presented to Enterprise Manager.
Fault Detection and Error Logs
The IP
edge
system detects and logs abnormalities that it encounters during operation. All
error and trace logs are stored on the hard drive and are monitored by Enterprise Manager.
Examples are trunk failure detection and auto busy-out, IP telephone channel failure
detection and auto busy-out plus error log, etc.
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