7
© 2016-2020 Toshiba Tec Corporation All rights reserved
GD-1370
TROUBLESHOOTING
7 - 11
7.7
Other Information Required for Error Analysis
The following information is also needed to analyze the malfunction (especially a communication error).
1. Check the circles below if they are applicable.
- Cleared by turning ON/OFF the power.
- Cleared by performing [FS-11 FAX CLEAR MODE] - [Custom Initialize] - [Clear Data].
Notes:
The image data and the job being performed are erased by this operation (including printer data
other than FAX data).
- Cleared by replacing the board.
- Not cleared.
2. Occurrence frequency
- Frequently (occurring daily or always)
- Sometimes (about once a week)
- Only once
3. When a communication error has occurred, turn ON the circuit monitor for the line 1 or 2 by
performing FS-13-338, and check the condition of the fax communication with the tone from the
speaker.
Notes:
Change the value of FS-13-338 to “0” to turn OFF the circuit monitoring function after the
checking is finished.
- Signals from the transmitter and that from the receiver clash.
→
Check the model name of the other side machine.
- Noise has occurred on the circuit.
→
Ask the telephone (or telecommunications) company if the line condition is normal.
- Busy tone is heard from the other side machine during the communication.
→
Ask by phone if the other side machine has any problem. If it does not, check its model name.
- Others (describe condition): ________________________________________________
4. Condition of the equipment when the problem occurred
- Display
Which one is being displayed on the LCD?
Home screen
Copying operation
screen
Fax operation
screen
Printing operation
screen
Energy saver screen
Describe the items displayed on the LCD in detail: _____________________________
What is the LEDs’ status?
MEMORY RX lamp: ON
MAIN POWER lamp: ON
- Condition of the equipment
1st drawer (size = ) No paper Paper present
2nd drawer (size = ) No paper Paper present
3rd drawer (size = ) Not installed No paper Paper present LCF
4th drawer (size = ) Not installed No paper Paper present LCF
Содержание GD-1370
Страница 12: ...GD 1370 2016 2020 Toshiba Tec Corporation All rights reserved SPECIFICATIONS AND OUTLINE OF SYSTEM 1 6 ...
Страница 46: ...GD 1370 2016 2020 Toshiba Tec Corporation All rights reserved INSTALLATION 4 2 ...
Страница 50: ...GD 1370 2016 2020 Toshiba Tec Corporation All rights reserved SELF DIAGNOSIS MODE 6 2 ...
Страница 64: ...GD 1370 2016 2020 Toshiba Tec Corporation All rights reserved TROUBLESHOOTING 7 14 ...
Страница 66: ...GD 1370 2016 2020 Toshiba Tec Corporation All rights reserved PRECAUTIONS FOR INSTALLATION OF FAX BOARD 8 2 ...
Страница 68: ...GD 1370 2016 2020 Toshiba Tec Corporation All rights reserved FIRMWARE UPDATING 9 2 ...
Страница 70: ...GD 1370 2016 2020 Toshiba Tec Corporation All rights reserved 2 ...
Страница 71: ......
Страница 72: ...1 11 1 OSAKI SHINAGAWA KU TOKYO 141 8562 JAPAN ...