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4
The troubleshooting process
This chapter identifies the source of common problems that may occur with the
GA-1121 and suggests ways of correcting them.
The troubleshooting process
The GA-1121 is a print server for printers, and is generally part of a configuration like
the one shown below. Problems may occur in one of three areas:
• In the GA-1121 assembly
• In the interface between the GA-1121 and the printer
• In the interface between the GA-1121 and the workstations or computers to which
it is connected
F
IGURE
4-1
GA-1121 printing system
This chapter does not attempt to provide troubleshooting information for attached
computers such as PCs or Mac OS computers, for print engines, or for networks. You
should refer problems in these areas to the appropriate service departments and network
administrators.
When performing the service procedures described in this chapter, follow the precautions
listed on page viii.
The terms “replace” and “replacing” are typically used throughout this chapter to mean
reinstallation of existing components. Install new components only when necessary. If
you determine that a component you have removed is not faulty, make sure to reinstall it.
Chapter 4:
Troubleshooting
Networked computers
Copier with GA-1121 installed
