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If Something Goes Wrong
Web Camera help
Your data files are damaged or corrupted.
Refer to your software documentation for file recovery
procedures. Many software packages automatically create
backup files.
You may also be able to recover lost data using utility
software. Consult your network administrator.
Some programs run correctly but others do not.
This is probably a configuration problem. If a program does
not run properly, refer to its documentation and check that
the hardware configuration meets its needs.
Web Camera help
There are a few easy steps to troubleshooting and fixing Web
Camera issues. Any one of the steps below may fix the
problem. After each step, test the Web Camera. If it works,
stop troubleshooting. If you do not wish to go through each
troubleshooting step, you may skip to
.
Testing your internal Web Camera
1
In the
Search
field, type
Camera
.
2
Touch the
Camera
application.
If the Camera application is not available you can
download the Camera application from the Windows
store.
3
If the internal Web Camera works using the default
camera application but does not work with your third
party camera application contact the provider.
Uninstall the Web Camera driver
You can Uninstall the Web Camera driver to allow Windows
to automatically reinstall the driver.
1
In the
Search
field, type
Device Manager
.
2
Touch the
Device Manager
application.
3
Touch
Imaging devices
.
4
Touch
Web Camera
and select
Uninstall
.
NOTE