Toshiba e-studio 2555c, Руководство по обслуживанию

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ERROR CODE AND TROUBLESHOOTING
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[6041] Card authentication: Card related error
[6042] Card authentication: Card setting error
[6052] User authentication for print job failed because connection to an external RBAC server
has failed.
[6121] Automatic Secure Erase failure
[6131] MFP fail to verify clock with Time Server
Classification Error item
MFP access error Card data cannot be obtained correctly.
Check item Measures
Setting Reattempt scanning. If the error still occurs after reattempting
scanning for several times, card data may be corrupted or the
card reader may be out of order.
Classification Error item
MFP access error The self-diagnostic code required for card authentication is
not set in this equipment correctly.
Check item Measures
Setting Set the correct self-diagnostic code.
Classification Error item
MFP access error User authentication for print job cannot be done because
connection to an external RBAC server has failed.
Check item Measures
Setting Check if the operating status of the server and connection
from the MFP have been confirmed.
Classification Error item
MFP access error The automatic secure erase fails.
Check item Measures
Setting Data overwriting failed for some reason. If the error still
occurs after rebooting the equipment, start up using the
following procedure:[3] + [C] + [POWER]
→
3. HDD
formatting
→
Reinstallation of software or HDD replacement
Classification Error item
MFP access error The MFP is not synchronized with the SNTP server.
Check item Measures
Setting • Check that the SNTP server is operating correctly.
• Check that the path to the SNTP server is operating
correctly.
• Check that the settings are correct in TopAccess ->
[Administrator] -> [Setup] -> [General] -> [SNTP Service].