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© 2012-2013 TOSHIBA TEC CORPORATION All rights reserved
e-STUDIO2555C/3055C/3555C/4555C/5055C
ERROR CODE AND TROUBLESHOOTING
8 - 257
8.3.28
MFP access error
[6007] Unsuccessful User Login to MFP
[6008] Failed to connect on External Role Base Access Control (LDAP) Server
[6013] Connection failure to the authentication server
[6032] Card related error: Expired card
[6033] Card related error: Invalid flag data (no room-entry data)
[6034] Card related error: Invalid flag data (invalid card data)
Classification
Error item
MFP access error
User authentication cannot be done because connection to
the authentication server has failed.
Check item
Measures
Setting
Check if the operating status of the server and connection
from an MFP have been confirmed.
Classification
Error item
MFP access error
User authentication cannot be done because connection to
an external RBAC server has failed.
Check item
Measures
Setting
Check if the operating status of the server and connection
from the MFP have been confirmed.
Classification
Error item
MFP access error
Failed to connect to the authentication server
Check item
Measures
Setting
Check that the server setting is proper by accessing
[TopAccess] -> [Administration] -> [Maintenance] -> [Directory
Service].
When "Auto" is selected as the authentication method, this
error may output to the log depending on the environment.
Classification
Error item
MFP access error
The card cannot be used because it has expired.
Check item
Measures
Setting
Use a card with a valid expiration.
Classification
Error item
MFP access error
The card cannot be used because no room-entry data are
recorded in it.
Check item
Measures
Setting
Use a correct card that has been used for entering the room.
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