LIMITED WARRANTY
CCD SECURITY DOME CAMERA IK-DP30A
The Imaging System Division (“ISD”) of Toshiba America Information Systems, Inc makes the following limited warranties with regard to
this CCD Camera model IK-DP30A(“Product”). These limited warranties extend to the Original End-User (“You[r]”).
Three (3) Year Limited Warranty of Labor and Parts
ISD warrants that this Product will perform in accordance with specifications for a
period of three (3) years from the date of purchase by the Original End-User. During this three (3) year period, ISD will repair or replace the
Product, if it does not perform as warranted. In order to take advantage of this Limited Warranty. You must: (a) call (877) 855-1349 to
receive a RMA number: and (b) pay all transportation and insurance charges for shipment of the Product to the ASP or Toshiba Exchange
Center. ISD reserves the right to substitute factory refurbished parts in place of those in need of repair.
Instruction Manual (Owner’s Manual):
You should read the Instruction Manual (Owner’s Manual) thoroughly before operating this
Product. Before seeking warranty service, you should check the troubleshooting guide in the Instruction Manual (Owner’s Manual) and
follow the instructions to correct the problem.
How to Obtain Warranty Service Step-by-step Procedures:
To obtain warranty service. You should:
1. Contact Toshiba at (877) 855-1349 to first verify operation or installation assistance. (877) 855-1FIX
2. If technical support determines that the unit is defective, an RMA will be issued with return instructions for repair.
3. Securely pack the Product in the original carton and external shipping pack, include a letter explaining the problem with a copy of the
bill of sale or proof of purchase.
4. Prepay all transportation and insurance costs.
Your Responsibilities:
This Limited Warranty is subject to the following conditions:
1. You must provide the bill of sale or proof of purchase at the time that warranty service is required.
2. You must notify (877) 855 1349 within (30) days after you discover that the product does not perform in accordance with specifications
during the Limited Warranty period.
3. You must pack the Product in its original carton using the original packing material. Then insert the original carton containing the
Product into another carton with additional packing material before shipping the Product to an ASP or Toshiba Exchange Center.
DISCLAIMERS:
ALL OTHER EXPRESS OR IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. SOME STATES DO NOT ALLOW
THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS. SO THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTED ABOVE, YOUR SOLE AND EXCLUSIVE REMEDY
SHALL BE THE REPAIR OF REPLACEMENT OF THE PRODUCT. IN NO EVENT WILL ISD OR ITS PARENT COMPANY OR ANY ASP
BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT.
THIS LIMITATION APPLIES TO DAMAGES OF ANY KIND, INCLUDING ANY DIRECT OR INDIRECT DAMAGES, LOST PROFITS,
LOST SAVINGS OR OTHER SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, WHETHER FOR BREACH
OF CONTRACT, TORT OR OTHERWISE, OR WHETHER ARISING OUT OF THE USE OF OR INABILITY TO USE SUCH PRODUCT,
EVEN IF TAIS, ITS PARENT COMPANY, OR AN ASP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY
CLAIM BY ANY OTHER PARTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR SOME PRODUCTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO
YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM
STATE TO STATE.
THIS LIMITED WARRANTY SHALL BE VOID IF THE PRODUCT OR PARTS HAVE BEEN SUBJECTED TO MISUSE, ABUSE,
ACCIDENT, IMPROPER INSTALLATION, IMPROPER MAINTENANCE, OR USE IN VIOLATION OF ISD’S WRITTEN INSTRUCTIONS,
OR WHERE THE PRODUCT HAS BEEN ALTERED OR MODIFIED WITHOUT ISD’S PRIOR AUTHORIZATION, OR UPON THE
REMOVAL OR ALTERATION OF ISD’S FACTORY SERIAL NUMBER. LABOR SERVICE CHARGES FOR PRODUCT INSTALLATION,
SET UP AND ADJUSTMENT OF CONTROLS ARE NOT COVERED BY THIS LIMITED WARRANTY
No person, agent, distributor, dealer, authorized service provider, or company is authorized to change, modify, or extend the terms of this
Limited Warranty in any manner whatsoever. The time within which an action must be commenced to enforce any obligation of ISD arising
under this Limited Warranty or under any statute, or law of the United States or any state thereof, is herby limited to one (1) year from the
date You discovered or should have discovered the problem. This limitation does not apply to implied warranties arising under state law.
Some states do not permit limitation of the time within which You may bring an action beyond the limits provided by state law, so the above
provision may not apply to You. This Limited Warranty gives You specific legal rights and You may also have other rights which vary from
state to state.
TOSHIBA AMERICA INFORMATION SYSTEMS, INC.
Imaging Systems Division
V2.0
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