Part I: Getting to Know Your Computer
Troubleshooting Guide
Fixing device-related problems
127
The modem is on, configured properly, and still won’t
transmit or receive data.
Make sure the line has a dial tone. Connect a telephone handset to
the line to check this.
The other system may be busy or off line. Try making a test
transmission to someone else.
Problems with the CD-ROM or DVD-ROM drive
You cannot access a disc in the drive.
Make sure the tray which holds the CD-ROM or DVD-ROM is
closed properly. Press gently until it clicks into place.
Open the tray and remove the disc. Make sure the tray is clean.
Any dirt or foreign object can interfere with the laser beam.
Examine the disc to see if it is dirty. If necessary, wipe it with a
clean cloth dipped in water or a neutral cleaner.
Replace the disc in the tray. Make sure that the disc is lying flat,
label side uppermost. Close the tray carefully, making sure it has
shut completely.
You press the CD-ROM or DVD-ROM eject button, but the
CD-ROM or DVD-ROM tray doesn’t slide out.
Make sure the computer is connected to a power source and
turned on. The CD-ROM or DVD-ROM drive eject mechanism
requires power to operate.
If you need to remove a disc and cannot turn on the computer (for
example, if the battery is completely discharged), use a narrow
object, such as a straightened paper clip to press the manual eject
button. This button is in the small hole next to the CD-ROM or
DVD-ROM eject button on the face of the CD-ROM or DVD-
ROM drawer.
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Страница 16: ...The documents included with this product xviii Safety cautions xviii Other documentation xx Service options xx ...
Страница 21: ...xxi ...
Страница 22: ......
Страница 43: ...Part I Getting to Know Your Computer To Begin When and how to turn off the computer 19 ...
Страница 77: ...Part I Getting to Know Your Computer Hardware Features Using external speakers or headphones 53 ...
Страница 107: ...Part I Getting to Know Your Computer Using Drives Playing a DVD video 83 ...
Страница 122: ...Chapter Hot keys for Windows 95 Windows NT 99 Hot keys for Windows 98 101 Fn esse 101 Working with the keyboard 105 ...
Страница 174: ......
Страница 176: ...Chapter Using TSETUP 153 Using Hardware Setup 154 ...
Страница 182: ...Chapter Using a password in Windows 95 and Windows 98 159 Using a password in Windows NT Workstation 4 0 175 ...
Страница 209: ...Part II Technical Reference Keeping Your Files Safe Using a password in Windows NT Workstation 4 0 185 ...
Страница 210: ...Chapter Industry standard architecture 187 System management 189 Security management 196 ...
Страница 224: ......
Страница 226: ...Appendix Built in features 203 Optional accessories and devices 211 Specifications 214 ...
Страница 239: ...Part III Appendixes Features and Specifications 215 ...
Страница 240: ...Appendix ...
Страница 242: ...Appendix IRQ level assignments 219 DMA channel assignments 220 Input output port address assignments 221 ...
Страница 249: ...Part III Appendixes System Resources 225 ...
Страница 250: ...Appendix ...
Страница 254: ...Part III Appendixes Video Modes 230 ...