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If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.4.0
1
Click Start, Control Panel, Performance and
Maintenance, Administrative Tools.
2
Double-click the Computer Management icon.
3
In the left pane, click Device Manager.
4
To view the device(s) installed, double-click the device
type.
5
To view the properties, double-click the device.
The operating system displays the Device Properties
dialog box, which provides an array of tabs. They
include:
❖
The General tab, which provides basic information
about the device.
❖
The Resource tab, which lists resources assigned to
the monitor, DVD-ROM, DVD-ROM/CD-RW,
diskette drive, and other power-using functions.
❖
The Drivers tab, which displays the drivers being
used by the device.
A Troubleshooting button is also present.
Click troubleshooting.
A Help and Support window for that device appears.
For more information about Device Manager, refer to
Windows
®
XP online help.
Memory module problems
Incorrectly connected or faulty memory modules may cause
errors that seem to be device-related. It is worthwhile
checking for these first:
1
Turn off your computer according to the instructions in
“Turn Off or Shut down command” on page 106
.
2
Remove the memory module, following the instructions
in