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If Something Goes Wrong
Resolving a hardware conflict
Windows 98 Second Edition can help you
If Windows 98 Second Edition has started properly, but you still
have a problem using your computer, the online Help can assist
you in troubleshooting the problem.
To access Windows 98 Second Edition Help:
1
Click the
Start
button and click
Help
.
2
Click the
Contents
tab, then double-click
Troubleshooting
.
3
Double-click a problem you would like help with, and follow
the steps on the screen.
Working with troubleshooters
Windows 98 Second Edition includes a wide range of helpful
troubleshooters that can assist you with many common computer
problems. For instance, if you are having difficulty setting up a
new printer, the Print troubleshooter can walk you through the
setup process step by step. Troubleshooters are available through
Windows Help, and they are constantly updated and
supplemented on the Microsoft Support Online Web site.
You can connect to Support Online by clicking the
Web Help
button in Windows Help or by connecting to:
www.support.microsoft.com/support/
Resolving a hardware conflict
If you receive an error message telling you there is a device driver
conflict or a general hardware problem, try using Windows 98
Second Edition Help to troubleshoot the problem first.
For help on hardware conflicts:
1
From the Windows
Help
menu, click the
Contents
tab, then
double-click
Troubleshooting
.
2
Click
hardware conflict
and follow the steps.
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