Torqeedo Cruise 2.0 FP, Руководство по эксплуатации

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WARRANTY CLAIM FORM
Dear Customer,
Your satisfaction with our products is very important to us. Every product has been produced and tested with extraordi-
nary diligence. If nevertheless a warranty claim should occur, we would like to help you as fast and effectively as we can.
For a smooth process we need your cooperation:
• Please complete this Warranty Claim Form.
• Please provide a copy of your proof of purchase
(invoice, receipt).
• Please look for the nearest Torqeedo Service location
under www.torqeedo.com in the Service Centre section.
Contact the Service Centre you choose before you send
in the product. Please understand that we have to reject
received products which the Service Centre was not
notified of.
Thank you very much for your cooperation, the Torqeedo Service
Europe & international: service_international@torqeedo.com T +49 - 8153 - 92 15 - 126 F +49 - 8153 - 92 15 - 329
A list of Certified Service Centres can be found under www.torqeedo.com, Service Center
North America : service_usa@torqeedo.com T +1-815-444-8806 F +1-815-444-8807
A list of Certified Service Centers can be found under www.torqeedo.com, Service Center
• Please ensure suitable packaging.
• Please be advised that lithium batteries are designated
as Hazardous Material. The dispatch of the battery with
a transport company has to be organized according to
the formalities for dangerous goods and packed in the
original packaging.
• Please observe the warranty conditions as listed in the
Instruction Manuals.
First Name Last Name
Address City, State, Zip Code / Postcode
Country E-mail
Telephone No. Mobile No.
When existing: Customer ID
Contact Details
Details of claim
Exact product name
Serial No. of motor / battery
Date of purchase
Hours of use (approx.)
Dealer where product was purchased Address of dealer (City, Zip Code, Country)
Detailed description of problem (including error message, in which situtation the error occured...)
RMA number (Only if product is sent to Torqeedo
Service Center directly, not to Service Partners)