PROGATE User manual V-2022-09-20
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10 Warranty Terms and Conditions
SAFETY INSTRUCTIONS FOR SERVICE PERSONS
Use the following list as a guide to find a suitable place for PROGATE module:
• Locate the module near a power outlet.
• Select a place that is free from vibration and shock.
• Place the module on a flat, stable surface and follow the installation instructions:
Do NOT locate the module where persons can walk on the secondary circuit cable(s).
Do NOT connect the module to electrical outlets on the same circuit as large appliances.
Do NOT select a place that exposes the module to direct sunlight, excessive heat, moisture, vapors, chemicals or dust.
Do NOT install the module near water (e.g., bathtub, wash bowl, kitchen/laundry sink, wet basement, or near a swimming pool).
Do NOT install the module and its accessories in areas where there is a risk of explosion.
Do NOT connect the module to electrical outlets controlled by wall switches or automatic timers.
AVOID sources of radio interference.
AVOID setting up the equipment near heaters, air conditioners, ventilators, and/or refrigerators.
AVOID locating module close to or on top of large metal objects (e.g., metal wall studs).
Safety Precautions Required During Installation
• NEVER install the module during a lightning storm.
• Ensure that cables are positioned so that accidents cannot occur. Connected cables must not be subject to excessive mechanical strain.
• The power supply must be Class II, FAIL SAFE with double or reinforced insulation between the PRIMARY and SECONDARY circuit/ENCLOSURE and
be an approved type acceptable to the local authorities. All national wiring rules shall be observed.
Limited Warranty
UAB “Topkodas” warrants the original purchaser that for a period of twelve months from the date of purchase, the product shall be free of defects in
materials and workmanship under normal use. During the warranty period, UAB
“Topkodas” shall, at its option, repair or replace any defective product
upon return of the product to its factory, at no charge for labor and materials. Any replacement and/or repaired parts are warranted for the remainder of
the original warranty or nin
ety (90) days, whichever is longer. The original purchaser must promptly notify UAB “Topkodas” in writing that there is defect in
material or workmanship, such written notice to be received in all events prior to expiration of the warranty period. There is absolutely no warranty on
software and all software products are sold as a user license under the terms of the software license agreement included with the product. The Customer
assumes all responsibility for the proper selection, installation, operation
and maintenance of any products purchased from UAB “Topkodas”. In such
cases, UAB “Topkodas” can replace or credit at its option.
International Warranty
UAB “Topkodas” shall not be responsible for any customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the point of purchase. All authorized distributors and dealers have a warranty
program. Anyone returning goods to UAB “Topkodas” must first obtain an authorization number. UAB “Topkodas” will not accept any shipment whatsoever
for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover:
• Damage incurred in shipping or handling;
• Damage caused by disaster such as fire, flood, wind, earthquake or lightning;
• Damage due to causes beyond the control of UAB “Topkodas” such as excessive voltage, mechanical shock or water damage;
• Damage caused by unauthorized attachment, alterations, modifications or foreign objects;
• Damage caused by peripherals (unless such peripherals were supplied by UAB “Topkodas”.);
• Defects caused by failure to provide a suitable installation environment for the products;
• Damage caused by use of the products for purposes other than those for which it was designed;
• Damage from improper maintenance;
• Damage arising out of any other abuse, mishandling or improper application of the products.
Items Not Covered by Warranty
(i)
Freight cost to the repair center;
(ii)
Products which are not identified with UAB “Topkodas” product label and lot number or serial number;
Poducts disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection or testing to verify any
warranty claim.
Under no circumstances shall UAB “Topkodas” be liable for any special, incidental, or consequential damages based upon breach of warranty, breach
of contract, negligence, strict liability, or any other legal theory. Such damages include, but are not limited to, loss of profits, loss of the product or any
associated equipment, cost of capital, cost o
f substitute or replacement equipment, facilities or services, down time, purchaser’s time, the claims of third
parties, including customers, and injury to property. The laws of some jurisdictions limit or do not allow the disclaimer of consequential damages. If the
laws of such a jurisdiction apply to any claim by or against UAB “Topkodas”, the limitations and disclaimers contained here shall be to the greatest extent
permitted by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, so that the above may not apply to you.
Disclaimer of Warranties
UAB “Topkodas” neither assumes responsibility for, nor authorizes any other person purporting to act on its behalf to modify or to change this warranty,
nor to assume for it any other warranty or liability concerning this product.
WARNING:
UAB “Topkodas” recommends that the entire system be completely tested on a regular basis. However, despite frequent testing, and due to, but not limited
to, criminal tampering or electrical disruption, it is possible for this product to fail to perform as expected.
Out of Warranty Repairs
UAB “Topkodas” will at its option repair or replace out-of-warranty products which are returned to its factory according to the following conditions. Anyone
returning goods to UAB “Topkodas” must first obtain an authorization number. UAB “Topkodas” will not accept any shipment whatsoever for which prior
authorization has not been obtained. Products which UAB “Topkodas” determines to be repairable will be repaired and returned. A set fee which UAB
“Topkodas” has predetermined and which may be revised from time to time, will be charged for each unit repaired. Products which UAB “Topkodas”
determines not to be repairable will be replaced by the nearest equivalent product available at that time. The current market price of the replacement
product will be charged for each replacement unit.
WARNING - READ CAREFULLY
Note to Installers
This warning contains vital information. As the only individual in contact with system users, it is your responsibility to bring each item in this warning to the
attention of the users of this system.
System Failures
