Medium & Heavy Payload Series-Hardware Installation Manual TM12/14 Series Hardware Version: 3.2
Document Version: 1.01
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8. Warranty Statement
8.1
Product Warranty
Users (customer) may make a request to his/her dealer and retailer within any reasonable situation. The
manufacturer will provide warranty under the following conditions:
During the first twelve months of the warranty period (no more than 15 months from the date of shipment), The
Corporation will provide necessary spares for malfunctioned parts of new equipment due to production and
manufacture error or damage. If Users (customer) has to bear labor costs, a new or refurbished part can be used
for servicing. If equipment defects are caused by improper handling or failure to comply with manual
requirements, this guarantee is invalid. Warranty services do not cover operations conducted by the dealer or
user, such as arm installation, software download. Your warranty request must be made two months before the
warranty is expired. All replaced or returned items are the property of the Corporation. This warranty does not
cover other requests directly or indirectly related to equipment. No conditions of this warranty shall attempt to
limit or exclude customer's statutory rights or manufacturer's responsibility for personal injury or death due to
negligence. The warranty cannot be extended, even if it is the initial warranty. The Corporation reserves the right
to charge customers for replacement or service costs, as long as no warranty terms are violated.
The above-mentioned rules shall not imply a change in the burden of proof to the detriment of the interests of
customers. When equipment becomes defective, we are not liable for compensation for any indirect, incidental,
special, or corresponding damage, including but not limited to profit loss, loss of use, production loss or other
production equipment damage.
8.2
Disclaimer
The Corporation will continuously improve the reliability and performance of the product. Therefore, we reserve
the right to upgrade the product without prior notice. The Corporation has verified the accuracy and correctness
of this Manual but will not liable for any erroneous or omitted information.
