Legal Notices
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the Instant Replay logo, , and the Jump logo are trademarks or registered trademarks of TiVo
Corporation and its subsidiaries worldwide.
Netflix is a registered trademark of Netflix, Inc.
Your use of this product is subject to TiVo's User Agreement and Privacy Policy. Visit tivo.com/legal for the
latest versions. Patented. U.S. patent numbers can be found at tivo.com/patents.
SDOC-00170-000 A1
Limited Warranty
90 Days Free Parts and Labor
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales receipt or other document showing that
you purchased the TiVo VOX remote is considered proof of purchase.
WHAT IS COVERED?
The TiVo VOX remote (including the USB receiver, if any, provided with the remote) is manufactured from
parts and components that are new or equivalent to new in accordance with industry-standard practices. TiVo
warrants that the TiVo VOX remote will be free from defects in materials and workmanship during the limited
warranty period described herein. The limited warranty coverage begins the day you purchase the product as
further described in the following text. For 90 days from the purchase date, the TiVo VOX remote will be
replaced with a repaired, renewed or comparable product (whichever is deemed necessary by TiVo) if it
becomes defective or inoperative. This exchange is done without charge to you for parts and labor (except
applicable taxes, if any). You will be responsible for the cost of shipping (both ways). Contact Customer
Support at 1-877-367-8486 (1-877-FOR-TIVO) to obtain your cost (shipping costs and applicable taxes, if
any) for exchange. All products, including replacement products, are covered only for the original warranty
period. When the warranty on the original product expires, the warranty on the replacement product also
expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
• Labor charges for installation or setup of the TiVo VOX remote.
• Any shipping charges and/or taxes imposed on TiVo for units replaced or repaired under this warranty.
• Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory
attachments used with the TiVo VOX remote.
• Product damage because of misuse, accident, lightning damage, unauthorized repair, or other cause
not within the control of TiVo Inc.
• Reception, range, or interference problems caused by signal conditions, telephone line, or cable,
antenna, or wireless systems outside the unit.
• Damages to, or viruses that may infect your TiVo VOX remote or other devices arising from the use of
unauthorized third party devices in connection with your TiVo VOX remote.
• Incidental or consequential damages resulting from the TiVo VOX remote. (Some states do not allow
the exclusion of incidental or consequential damages, so the above exclusion may not apply to you.)
• A TiVo VOX remote that has been modified or adapted to enable it to operate in any country other
than the country for which it was designed, and has been damaged by these modifications.
• A TiVo VOX remote used for commercial or institutional purposes.
• Access connections (telephone or broadband), including charges from your communications provider.
MAKE SURE YOU KEEP...
Please keep your sales receipt or other document showing proof of purchase. Attach it to this guide and keep
both nearby. Also keep the original box and packing material in case you need to return your TiVo VOX
remote.
BEFORE YOU REQUEST WARRANTY SERVICE
Please follow the troubleshooting advice on tivo.com/support before calling Customer Support. Following the
troubleshooting tips contained therein may save you a call to Customer Support.
TO GET WARRANTY SERVICE...
If you believe the product is defective, contact Customer Support at 1-877-367-8486. A representative will
go through a diagnostic checklist with you. If it is determined that the product needs to be exchanged, you
will receive a return authorization number. The representative will give you complete shipping details.
TO GET OUT-OF-WARRANTY SERVICE...
Out-of-warranty service can be obtained at a nominal cost for replacement and handling. To obtain
out-of-warranty service contact Customer Support at 1-877-367-8486 to obtain the cost of out-of-warranty
exchange for your product.
All implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are
limited in duration to the duration of this express warranty. Some states do not allow limitations on how long
an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights. You may have other rights which vary from state to state (or
jurisdiction to jurisdiction). TIVO’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN THE TIVO
VOX REMOTE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THE VOX REMOTE, INCLUDING BUT NOT LIMITED TO
ANY IMPLIED WARRANTIES OF AND ALL CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH
ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD.
Some states (or jurisdictions) do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
TIVO DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY
OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION
ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA. Some states do
not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you.
Safety Notices
•
Do not use this product near water, for example, in a wet basement or near a swimming pool.
• Do not disassemble this product or expose it to liquid, humidity, or moisture.
• Remote control is for indoor use only.
• Remote control should not be used near water or excessive moisture. Do not use remote control if
wet.
• Use a damp cloth for cleaning. Never spray cleaning solution directly on the remote control.
• Do not expose remote control or batteries to excessive heat or place remote near heat sources.
• Replace the batteries as needed. Insert batteries correctly. There is a risk of explosion if batteries are
inserted incorrectly.
• The remote control and packaging could present a choking hazard, keep out of reach of small children.
• Do not attempt to modify or repair your remote control. This could cause electric shock or injury.
• Opening remote control other than the battery cover will void the warranty.
• Visit www.tivo.com/safety-compliance
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Battery Disposal
• CAUTION — Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type battery. Dispose of used batteries according to the battery manufacturer’s
instructions.
• Recycle or dispose of batteries in accordance with disposal and recycling regulations. Please contact
your local government for disposal options in your area.
FCC Statement
Relevant safety and compliance information can be found at tivo.com/safety-compliance.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End
users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain
compliance with FCC RF exposure compliance requirements, please follow operation instructions as
documented in this manual.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The availability of some specific channels and/or operational frequency bands are country dependent and are
firmware programmed at the factory to match the intended destination. The firmware setting is not accessible
by the end user.
Compliance Information
• Model numbers:
CRB97 (Voice Remote); EC80 (Bluetooth Dongle)
•
FCC ID: TGN-CRB97 (Voice Remote); TGN-EC80 (Bluetooth Dongle)
