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CONSUMER WARRANTY INFORMATION
Worldwide, Guillemot Corporation S.A., whose registered office is located at Place du Granier, B.P.
97143, 35571 Chantepie, France (hereinafter “Guillemot”) warrants to the consumer that this
Thrustmaster product shall be free from defects in materials and workmanship, for a warranty period
which corresponds to the time limit to bring an action for conformity with respect to this product. In the
countries of the European Union, this corresponds to a period of two (2) years from delivery of the
Thrustmaster product. In other countries, the warranty period corresponds to the time limit to bring an
action for conformity with respect to the Thrustmaster product according to applicable laws of the country
in which the consumer was domiciled on the date of purchase of the Thrustmaster product (if no such
action exists in the corresponding country, then the warranty period shall be one (1) year from the original
date of purchase of the Thrustmaster product).
Notwithstanding the above, rechargeable batteries are covered by a warranty period of six (6) months
from the date of original purchase.
Should the product appear to be defective during the warranty period, immediately contact Technical
Support, who will indicate the procedure to follow. If the defect is confirmed, the product must be returned
to its place of purchase (or any other location indicated by Technical Support).
Within the context of this warranty, the consumer’s defective product shall, at Technical Support’s option, be either
replaced or returned to working order. If, during the warranty period, the Thrustmaster product is subject to such
reconditioning, any period of at least seven (7) days during which the product is out of use shall be added to the
remaining warranty period (this period runs from the date of the consumer’s request for intervention or from the
date on which the product in question is made available for reconditioning, if the date on which the product is made
available for reconditioning is subsequent to the date of the request for intervention). If permitted under applicable
law, the full liability of Guillemot and its subsidiaries (including for consequential damages) is limited to the return to
working order or the replacement of the Thrustmaster product. If permitted under applicable law, Guillemot
disclaims all warranties of merchantability or fitness for a particular purpose.
This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered damage as a
result of inappropriate or abusive use, negligence, an accident, normal wear, or any other cause unrelated to a
material or manufacturing defect (including, but not limited to, combining the Thrustmaster product with any
unsuitable element, including in particular power supplies, rechargeable batteries, chargers, or any other elements
not supplied by Guillemot for this product); (2) if the product has been used for any use other than home use,
including for professional or commercial purposes (game rooms, training, competitions, for example); (3) in the
event of failure to comply with the instructions provided by Technical Support; (4) to software, said software being
subject to a specific warranty; (5) to consumables (elements to be replaced over the product’s lifespan: disposable
batteries, audio headset or headphone ear pads, for example); (6) to accessories (cables, cases, pouches, bags,
wrist-straps, for example); (7) if the product was sold at public auction.
This warranty is nontransferable.
The consumer’s legal rights with respect to laws applicable to the sale of consumer goods in his or her
country are not affected by this warranty.
Additional warranty provisions
During the warranty period, Guillemot shall not provide, in principle, any spare parts, as Technical Support is
the only party authorized to open and/or recondition any Thrustmaster product (with the exception of any
reconditioning procedures which Technical Support may request that the consumer carry out, by way of
written instructions – for example, due to the simplicity and the lack of confidentiality of the reconditioning
process – and by providing the consumer with the required spare part(s), where applicable).
Given its innovation cycles and in order to protect its know-how and trade secrets, Guillemot shall not
provide, in principle, any reconditioning notification or spare parts for any Thrustmaster product whose
warranty period has expired.
In the United States of America and in Canada, this warranty is limited to the product’s internal
mechanism and external housing. In no event shall Guillemot or its affiliates be held liable to any third
party for any consequential or incidental damages resulting from the breach of any express or implied
warranties. Some States/Provinces do not allow limitation on how long an implied warranty lasts or
exclusion or limitation of liability for consequential or incidental damages, so the above limitations or
exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have
other rights which vary from State to State or Province to Province.
