THORLABS PMT2100 Series, Руководство пользователя

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PMT2100 Series Photomultiplier Tubes Chapter 7: Maintaining the PMT2100 Series
Rev D, June 6, 2019 Page 31
Chapter 7 Maintaining the PMT2100 Series
To clean the PMT2100 series PMTs:

Use a soft, damp cloth to clean the housing.

Use only optical grade wipes to clean the window of the tube.
There are no serviceable parts in the PMT2100 series’ optical head. If you suspect
a problem with the PMT2100 series, please contact our nearest office for
assistance from an application engineer (see
Chapter 16 Thorlabs Worldwide
Contacts for details).
7.1. Storing the PMT2100 Series
When not in use, store the PMT2100 series in an environment without light leakage
or stray light.
7.2. Troubleshooting
Problem Solution

Check the PMT connection.

Check the serial number entered in the
Connection Settings window. For a six
digit alphanumeric SN, prefix the digit
with 00.

Unplug and replug the USB cable.

Call Thorlabs Technical Support for
assistance (see
Chapter 16 Thorlabs
Worldwide Contacts for details).
PMT Not Communicating with the
Computer

If your computer has NI software
installed, then make sure to configure
Keysight VISA Settings (see
Section
6.2.1: Keysight VISA Settings
Configuration
for details).