BP209 Series
9 Maintenance and Repair
Rev: 8.1, 14-Feb-2022
© 2022 Thorlabs
Page 139
9.3 Troubleshooting
q
Software Installation failed
In order to install the Beam Software on your PC, you need administrator privileges. Other-
wise, an installation is impossible. If you have trouble with software installation, please con-
tact your system administrator.
q
No Beam Profiler recognized
If after starting of Beam Software no instrument was recognized, the Device Settings button
in the Menu bar is crossed out (
).
·
Check if you have connected a BP209 Series instrument.
·
Check the USB cable. Make sure you are using the supplied with instrument cable.
·
Check proper driver installation
·
Check if the green LED lights up - LED off indicates that the Beam Profiler's firmware was
not loaded.
See section
for details.
You may unplug and reconnect the Beam Profiler to a different USB port or use a different
USB cable. Wait a few seconds, until the green LED lights up. Then click "
Refresh Device
List"
within the Device Selection panel. See chapter Start the Application for a detailed de-
scription.
q
Results and graphs are not being updated
·
The device is in the pause mode. Resume the device by clicking the Start
button in the
Menu bar.
·
Max Hold
was activated - switch off
Max Hold
mode by clicking the
icon.
·
The "
Average over frame
" rate might be high, check its value in the
.
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Содержание M2MS
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Страница 151: ...BP209 Series 11 Appendix Rev 8 1 14 Feb 2022 2022 Thorlabs Page 149 Typical Responsivity Extended InGaAs Photodiodes ...
Страница 154: ...BP209 Series 11 Appendix Page 152 21424 D02 11 7 Drawing BP209 Drawing BP209 Series Imperial Version ...
Страница 155: ...BP209 Series 11 Appendix Rev 8 1 14 Feb 2022 2022 Thorlabs Page 153 Drawing BP209 Series Metric Version ...
Страница 157: ...BP209 Series 11 Appendix Rev 8 1 14 Feb 2022 2022 Thorlabs Page 155 11 9 Drawing BP209 Mounting Adapter ...
Страница 158: ...BP209 Series 11 Appendix Page 156 21424 D02 11 10 Drawing M2MS BP209 ...
Страница 162: ...BP209 Series 11 Appendix Page 160 21424 D02 11 14 Certifications and Compliances ...
Страница 167: ...www thorlabs com ...