C O N S U M E R I N F O R M A T I O N
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T H O R M O T O R C O A C H | M A D E T O F I T
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Consumer Information
Dealer’s Responsibilities
Your selling dealer is responsible for inspecting both factory
and dealer installed components for proper operation. This is
referred to as a pre-delivery inspection (PDI).
Your selling dealer is required to provide a thorough and
complete walk through demonstration and perform a test
drive with you. The demonstration should provide you with
a good understanding of your new motorhome’s operation,
safety features, and maintenance requirements.
At the time of purchase, your selling dealer should discuss this
Owner’s Manual, the Owner’s Packet, the Chassis Packet, the
TMC Warranty Guide, including TMC’s Limited Warranty.
Their presentation should include assisting you with com-
pleting all warranty cards and registrations, and reviewing
all component information, including warranty, safety,
operation, and maintenance information relating to your new
motorhome.
Your selling dealer is required to complete and return the
TMC Product Warranty Registration Form (located in the
TMC Warranty Guide) to Thor Motor Coach within 15 days
of delivery of your motorhome to you. The Thor Motor Coach
Limited Warranty is activated on the date of delivery of the
new motorhome to its new owner(s).
NOTE: Failure to file the Product Warranty Registra-
tion Form with TMC will not affect your rights under
the applicable TMC limited warranty, as long as you
can present proof of purchase and proof of delivery
date to TMC, but it can cause delays in obtaining the
benefits of the applicable TMC limited warranty, and
it may inhibit any servicing facility’s ability to provide
proper repairs and/or part replacement.
All agreements between your selling dealer and TMC are for
the benefit of the selling dealer and TMC only. Third parties,
including retail buyers of motorhomes, are not third benefi-
ciaries of the Agreements, nor may they enforce the terms of
the Agreements.
Consumer’s Responsibilities
You, as the owner/operator of the motorhome, are responsible
for providing proper maintenance as outlined in this Owner’s
Manual, the TMC Warranty Guide, the Owner’s Packet,
TMC’s On-line Customer Support, the Chassis Packet, and all
individual component suppliers’ information. The Thor Motor
Coach Limited Warranty does not cover periodic maintenance.
If you have questions regarding warranty coverage, contact
TMC Customer Care at:
877-855-2867
AT THE TIME OF PURCHASE:
1. Inspect the entire motorhome during the test drive and
pre-delivery inspection (PDI), and note any issues in
writing on the TMC Product Warranty Registration
Form. Ask any questions you may have before leaving the
selling dealership.
2. At the time of purchase, read and indicate your accep-
tance of TMC’s terms and conditions of the Thor Motor
Coach Limited Warranty by signing, along with a repre-
sentative of the dealership, the TMC Product Warranty
Registration Form.
3. At the time of purchase, complete and return all applica-
ble component warranty cards and registrations.
4. Perform regular and proper maintenance (refer to Sections
11 and 12). Be sure to have service performed in a timely
manner to help avoid situations arising from neglect or
abuse that are not covered under warranty.
5. Familiarize yourself with your new motorhome; its sys-
tems, features, and safe operational procedures. Follow
all TMC, chassis manufacturer, and all individual compo-
nent suppliers’ instructions regarding safety, operation,
and maintenance of their respective products.
NOTES:
•
Failure to properly maintain your motorhome
could result in loss of warranty coverage.
•
Your motorhome is not designed, nor intended,
for permanent housing. Use of your motorhome
for long term or permanent occupancy may lead
to premature deterioration of its structure, interior
finishes, fabrics, carpeting, and/or window treat-
ments, etc.
•
Damage and/or deterioration due to long term oc-
cupancy is not considered normal, and may under
the terms of the warranty constitute misuse, abuse,
or neglect, and therefore void certain warranty
protections.
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