IMPORTANT:
On average, it is recommended to perform this limescale
removal operation once a month (if the device is used once a week). If you
use it more frequently, it may be necessary to do it more often to ensure
that the multifunction steam mop remains fully effective. Do not exceed 20
hours of use without performing the limescale removal operation.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
The steam mop
does not heat up.
The power light does
not turn on.
Unit is not plugged
in.
Plug the electrical plug into the
electrical outlet.
The circuit breaker /
grounding
switch
has tripped or a
lead has melted.
Turn on the breaker / ground switch, or
replace the fuse. If you need
assistance, contact a qualified
electrician.
The steam mop
heats up, but does
not produce steam.
The power indicator
trun on.
The water tank is
empty.
Fill the water tank by following the
procedure set out in this manual.
(NOTE: Always give
the unit enough
time to heat up and
start
producing
steam.)
Limestone formation
in the unit.
See the Limescale Removal section of
this manual and follow the removal
procedure.
The copper ball
acting as a weight
at the end of the
water tube may
have come off.
If the copper ball comes loose from
the tube, simply reattach it by
snapping it into the black nozzle at the
end of the tube.
Steam production is
weak or intermittent.
The steam control
dial is in the DOWN
position.
Increase the steam control dial setting
to MEDIUM or HIGH for a more
powerful (and also wetter) steam flow.
EN-23
