VoIP Business Phone Administrator Manual
Copyright © 2005 THOMSON
-All rights reserved
- Page 48
- Page 48 -
Appendix B
FAQ:
1.
What is the difference between warehouse APS and enterprise APS?
Answer:
Warehouse APS requires less user intervention, since the process is automated from
beginning to end. However, ISPs wishing to release phones directly to customers using
Enterprise APS will have to set those phones up individually. Enterprise APS uses the
MAC.TXT file format to enable APS servers to configure each phone to its rightful owner.
2.
How do I access the web interface?
Answer:
The web interface is normally disabled in call mode (normal operation). To access the
web interface, users and administrators must first switch from call mode to config mode. This
can be done either by powering the phone off and on again while holding down the menu button,
or by pressing the menu button and selecting config.
3.
Why can’t I register with the SIP proxy?
Answer:
Check the SIP proxy settings and refer to your VoIP service provider.
4.
How do I enter numbers onto the LCD screen?
Answer:
Press
[Vol+]
once and the input method switches to “uppercase”
Press
[Vol+]
twice and the input method switches to “number”
Press
[Vol+]
again and the input method switches to “lowercase”
5.
Why does my IP phone stay in the “Booting” screen?
Answer:
This means that the IP phone is not initiating properly. The reason may be a DHCP
or SIP registration failure. Please check your network and IP Phone configurations (SIP settings
and Network settings).
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