Chapter 8
Support
E-DOC-CTC-20041126-0014 v3.0
104
8.4.1 Diagnostics Tests
The Diagnostics page
The
Diagnostics
page allows you to check the SpeedTouch™ connections:
The testing items are listed in chronological order. If a test fails, all remaining tests
will fail as well.
Starting the
Diagnostics Tests
Proceed as follows:
1
Open the SpeedTouch™ web pages.
2
On the top menu, click
Diagnostics
.
3
Select the interface you want to troubleshoot in the
Select the Internet
Connection
list.
4
Click
Run Diagnostics Tests
.
Results
Depending on the result of the test, following message will be shown:
PASS
:
If SpeedTouch™ detects a signal from the service provider.
Fail
:
If SpeedTouch™ does not detect a signal from the service provider.
N/A:
If this test was not needed.
Troubleshooting
Click the
Help
link corresponding to the problem you want to troubleshoot to view
the troubleshooting instructions.
For more information, see
“5.1 Accessing the SpeedTouch™ Web
.
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