Model 28103/28105
DECT 6.0
Optional/Additional
Cordless Headset Guide
Thomson Inc.
101 West 103rd Street
Indianapolis, IN 46290-1102
© 2007 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
Model 28103/28105
00022109 (Rev. 1 Dom E)
07-36
Printed in China
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference; and (2) This device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television
that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from
that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an
experienced radio/television technician for additional suggestions. Also, the Federal
Communications Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-
000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with the belt clip supplied with this product. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
Information for DECT Product
This telephone is compliant with the DECT 6.0 standard which operates in
the 1.92GHz to 1.93GHz frequency range.
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at
frequencies that may cause or receive interference with nearby
TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be placed
near or on top of a TV, microwave ovens, or VCR. If such interference
continues, move the cordless telephone farther away from these
appliances.
Certain other communications devices may also use the 1.9 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to the owner’s
manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 1.9 GHz frequency
for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems, and
some long-range cordless telephone systems.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent lighting,
microwave ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone
line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Headset Layout
Deregistration
De-registration cancels registration. During the de-registration process, keep the
headset near the base.
WARNING: It is not recommended that a headset be de-
registered unless absolutely necessary because once a headset
is de-registered, that headset’s telephone features cannot be
used until the headset is re-registered.
1. Press and hold the
TALK/END button on cordless headset until green LED flashes.
2. Press the
button 3 times.
3. Press the
TALK/END button.
4. When the headset is successfully de-registered, the green LED turns off.
Operating Your Headset
Answering Calls
1. When the phone rings, press the
TALK/END button on the headset.
2. When finished, press
TALK/END button again to hang up.
NOTE: Adjust the headset volume by pressing the volume -/+
button during a call.
Making a Call
NOTE: You cannot initiate a call with the headset.
1. Dial the number on your handset or base.
2. Press the
TALK/END button on the headset to join the call.
3. Press END on the handset or base to transfer the call to the headset.
4. When finished, press the
TALK/END button to hang up.
Intercom Function
NOTE: You cannot initiate an intercom call with the headset.
1. Initiate the intercom from your handset or base.
2. Locate the headset from your list of registered handsets on your handset or base.
3. Press the
TALK/END button on the headset to join the call.
4. Press END on the handset or base to transfer the call to the headset.
5. When finished, press the
TALK/END button to hang up.
Attaching Headset Band
1. Gently remove the ear clip attachment from the headset.
2. Snap the headset band to the earpiece of the headset.
General Product Care
To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the headset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or
other chemical products to clean the unit. Doing so will damage the finish.
• Retain the original packaging in case you need to ship the phone at a later
date.
• Periodically clean the charge contacts on the headset and base with a clean
pencil eraser.
Causes of Poor Reception
• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio signals.
• You ’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Headset battery is low.
• You’re out of range of the base.
Warranty Assistance
If trouble is experienced with this equipment, for warranty information, please contact
customer service at
1-800-448-0329. If the equipment is causing harm to the telephone
network, the telephone company may require that you disconnect the equipment until
the problem is resolved.
Any unauthorized repairs, changes or modifications not expressly approved by Thomson
Inc. could void the user’s authority to operate this product. For instructions on how to
obtain a replacement unit, refer to the warranty included in this guide or call customer
service at
1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to this booklet for future reference or jot down the date this
product was purchased or received as a gift. This information will be valuable if service
should be required during the warranty period.
Purchase date
Name of store
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’t cordless, in
case the power in your home goes out.
Before You Begin
Parts Checklist
Make sure your package includes the items shown here.
Equipment Approval Information
Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company shall, where practicable, notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately. In case of such temporary discontinuance, the
telephone company must: (1) promptly notify you of such temporary discontinuance;
(2) afford you the opportunity to correct the situation; and (3) inform you of your right
to bring a complaint to the Commission pursuant to procedures set forth in Subpart E
of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the operation
of its business and not inconsistent with FCC Rules and Regulations. If these changes
are expected to affect the use or performance of your telephone equipment, the
telephone company must give you adequate notice, in writing, to allow you to
maintain uninterrupted service.
Headset
Headset Band
NOTE: Ensure the ear clip is positioned so the headset is fully seated
in the charge cradle.
3. Allow the cordless headset to
charge for 16 hours prior to first use.
Registration
YOU MUST REGISTER THE CORDLESS HEADSET TO THE MAIN BASE BEFORE USE!
After the optional cordless headset has charged for 16 hours on the extra charger.
Registration for Model 28103 Headset
1. Press and hold the
TALK/END button on cordless headset until green LED flashes.
(Your headset should be held near the base during registration process.)
2. Press the
volume -
button 3 times.
3. Press the
TALK/END button.
4. Press and hold the mute button on 28128 base.
NOTE: Model 28103 is compatible with, and can only be registered to,
the 28128 base unit.
5. The green LED will turn off when the registration is complete.
Registration for Model 28105 Headset
1. Press and hold the page button on the 28111, 28112, 28115, or 28118 base.
(Your headset should be held near the base during registration process.)
NOTE: Model 28105 is compatible with, and can only be registered to,
the 28111, 28112, 28115 or 28118 base unit.
2. Press and hold the
TALK/END button on cordless headset until green LED flashes.
3. Press the
volume -
button 3 times.
4. Press the
TALK/END button.
5. The green LED will turn off when the registration is complete.
TALK/END
(button)
LED
Indicator
volume -/+
button
Headset Charger
1. Plug the AC power converter of the charger into the electrical outlet.
2. Place the headset in the charger. The charge indicator turns on, verifying the
battery is charging.
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date
of shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit is
under warranty for the remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided with
the product. We recommend using the original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence
that the product is within the warranty period, must be presented to obtain warranty
service.” For rental firms, proof of first rental is also required. Also print your name
and address and a description of the defect. Send via standard UPS or its equivalent
to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered by the
warranty.
• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of
damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty
does not
cover:
• Customer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. Any additional information, should be
obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will
make it easier to contact you should it ever be necessary. The return of the card is
not required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER WARRANTIES, ExPRESS OR IMPLIED (INCLUDING ALL
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
GIVEN BY THOMSON INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A
GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
ExCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT BE LIABLE
FOR INCIDENTAL OR CONSEqUENTIAL DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY ExPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED
WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. ExCEPT
TO THE ExTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT
IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts so the above
limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights that
vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
Ear Clip
microphone
Headset Charger
Accessory Information
To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free
1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are
required by law to collect appropriate sales tax for each individual state, country,
and locality to which the merchandise is being sent. Items are subject to availability.
DESCRIPTION
MODEL NO.
Ear Clip
5-2808
Headset Band
5-2809
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:
Visit the GE website at: www.GE.com/phones