Appendix D ’Customer Services’ — Support Center Contacts
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ViBE EM4000 — Release 1.10
User Manual — 46073586AB02
Support Center Contacts
Our international call center provides Thomson team members to
answer your product and customer service questions. It is available by
phone or e-mail 24 hours a day, 7 days a week.
The Thomson call center phone numbers are available on our website
(Service & Support / Contact Support page):
http://www.thomson-networks.com/contact-us/technical-support
After your call is logged by our call center, you are called back by a
technical support engineer.
To contact the Thomson support center by email please write to us at:
Email: [email protected]
To ensure fast customer service please include the following
information when contacting Thomson by email:
Your contract number
Your geographical location (i.e. country you are in)
The name of your product
Содержание ViBE EM4000
Страница 1: ...User Manual Release 1 10 ViBE EM4000 HD Encoder 46073586AB02 September 2012...
Страница 4: ...4 ViBE EM4000 User Manual 46073586AB02 BLANK PAGE...
Страница 12: ...Contents 12 ViBE EM4000 Release 1 10 User Manual 46073586AB02 Index 249...
Страница 18: ...Preface Copyrights 6 ViBE EM4000 Release 1 10 User Manual 46073586AB02 BLANK PAGE...
Страница 26: ...Chapter 1 Overview Product Description 14 ViBE EM4000 Release 1 10 User Manual 46073586AB02 BLANK PAGE...
Страница 126: ...Chapter 4 Web Browser Interface Maintenance 114 ViBE EM4000 Release 1 10 User Manual 46073586AB02 BLANK PAGE...
Страница 170: ...Chapter 6 Tools Download application 158 ViBE EM4000 Release 1 10 User Manual 46073586AB02 BLANK PAGE...
Страница 212: ...Appendix A Technical Specifications Ordering guide 200 ViBE EM4000 Release 1 10 User Manual 46073586AB02 BLANK PAGE...
Страница 232: ...Appendix C Regulatory Notices Laser Compliance 220 ViBE EM4000 Release 1 10 User Manual 46073586AB02 BLANK PAGE...
Страница 244: ...Alarms 232 ViBE EM4000 Release 1 10 User Manual 46073586AB02 BLANK PAGE...
Страница 245: ...Alarm Help X733 syntax 9 60 db last updated July 13 2012 11 38 AM doc generated July 23 2012 2 40 PM...
Страница 277: ...Alarm Help X733 syntax 9 60 103 Perte de temps r el Page 33...
Страница 287: ...Alarm Help X733 syntax 9 60 105 Pas de ED dans le signal Page 43...
Страница 292: ...Alarm Help X733 syntax 9 60 120 Pas de PCM dans le signal Page 48...
Страница 303: ...Alarm Help X733 syntax 9 60 143 REMOTE FLEXTREAM Erreur de d bit PCR Page 59...
Страница 324: ...Alarm Help X733 syntax 9 60 MTEP syntax alarms matching this probable cause french Page 80...