Stowaway Travel Mouse Owner’s Manual Page 18
Frequently Asked Questions
Q: My mouse and handheld are in-range and powered on, why won’t
they reconnect after a mouse button press?
If Bluetooth Accessibility is set to
Paired devices only,
the mouse may not
automatically reconnect. To allow the mouse to reconnect with a button
press, change the default settings within the Bluetooth accessibility settings,
see
Reconnecting and Bluetooth Accessibility
Q: What should I do when I try to use the mouse and nothing
happens?
•
Verify that the Pocket PC has an adequate battery charge.
•
Verify that the Stowaway Travel Mouse batteries do not need replaced.
•
Check to make sure that the keyboard/mouse software is installed
properly according to the instructions.
•
Check the
Connection
tab of the
Mouse Control Panel
to make sure
the
Stowaway Travel Mouse
is enabled.
•
Check the
Mouse
tab of the
Mouse Control Panel
to make sure
you’ve selected the appropriate device type. After tapping
Enable
,
you should select
Stowaway Travel Mouse
.
•
Use the Mouse Help icon to launch the help.
Q: I tried to turn off the Bluetooth radio and it automatically turned
back on, what should I do?
The Stowaway Travel Mouse must be disabled before the Bluetooth radio can
be turned off. See the
Disabling the Stowaway Travel Mouse
section for
more information.
Q: What is the Keyboard Control Panel for?
If you ever install a
Bluetooth wireless keyboard, Connected serial
keyboard
or
Infrared wireless keyboard
via the
Config
tab of the
Keyboard Control Panel
, you will see a
BT
,
Serial
and/or
IR
tab added to
the
Keyboard Control Panel
and corresponding icons added to the
Input
Method Toolbar
. Even if you disable the keyboard(s) and only use the
Stowaway Travel Mouse
, the
BT
,
Serial
and/or
IR
tab and icons will
remain. If you do not plan to need these options, you may choose to
reinstall the driver and not enable them again so they will not display.