Just Right!
TMX-200225
2021 ThingsMatrix Inc. Confidential Information. All Rights Reserved.
•
Possible cause
−
The carrier network cell tower that the device is attached to is too far
•
Solution
−
Move the device around so it can acquire a GPS signal
5.2 The device is offline
•
Problem
−
The device is shown as being offline
•
Possible cause
–
The SIM card does not have an active subscription
–
The SIM card is inserted incorrectly
–
The device is asleep
•
Solution
–
Replace the SIM card
–
Correct the SIM card installation
–
Expose optical sensor to light or turn the power off and on to wake the
device up
5.3 Unable to boot
•
Problem
–
The indicator light is off when the device gets powered up
•
Possible cause
–
Power switch is in the OFF position
–
Battery is depleted
•
Solution
–
Slide the power switch to the ON position
–
Replace the battery
5.4 No optical sensor alert
•
Problem