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Installation, use and maintenance guide
Urban
– Urban E
3 – GENERAL DESCRIPTION
3.1 OPERATING TECHNOLOGY
Your appliance has been built to fully satisfy all your heating and practical requirements. Top-grade components and functions
managed with microprocessor technology guarantee high reliability and optimal performance.
3.2 THE PELLET
The appliance is fuelled by pellets, that is, cylinders of compressed sawdust; it his allows you to fully enjoy the heat of the flame
without having to manually stoke the combustion.
The dimensions of the pellets are ø 6 and length from 10 to 20 mm. They have a maximum moisture content of 8%; thermal value
4000/4500 Kcal/Kg and density of 640-650 Kg/m³, less than 0.7% ash content. The pellet must be approved according to UNI EN
14961-2 A1,A2.
It is strictly forbidden to use any pellet type other than that specified above. The use of fuel that does not comply with the
above specifications not only immediately invalidates the warranty for the appliance but can also create dangerous
situations. Do not use the appliance as an incinerator, at the risk of voiding the warranty.
3.3 PELLET REFUELLING
The feedbox is situated in the top part of the appliance. The load capacity specified in
the technical data can vary according to the specific weight of the pellets. Take special
care when loading the tank of the screw feeder at its base.
Only pellets that comply with the specifications listed above must be fed into the tank.
Never insert foreign objects into the tank. ATTENTION: it is normal to find some pellets
remaining in the tank even if the stove shuts off because the pellets have run out. To
access the feedbox firstly lift the tank cover as illustrated in the figure on the side.
Attention: when filling up the tank, take care not to drop any pellets into the internal
parts of the appliance, as, in extreme cases, this could generate live flames. The
manufacturer recommends emptying the tank and vacuuming the screw feeder zone
once a month and during the summer period. If the screw feeder can be seen when
loading the pellet in the tank (pellet almost exhausted in the tank), the appliance must
be turned off, cooled down and the brazier must be cleaned. Do not switch off the
appliance by means of the main switch O/I on the power panel or by cutting off the
power supply. Then restart the appliance.
Should you notice an excessive stagnation of flue gas in the combustion chamber, move away from the appliance
immediately. In particular move away from the glass door of the combustion chamber. The excessive concentration of
unburned gases could create an explosion that could break the glass. Do not open the fuel feed door for any reason and
do not go near the appliance until said gases have been exhausted. Contact a technical service centre to determine the
causes. Do not switch off the appliance by means of the main switch O/I on the power panel or by cutting off the power
supply. Do not turn on the appliance for any reason whatsoever following an event such as this.
Only pellets complying with the above specifications are to be loaded into the tank; in no case whatsoever must foreign
substances or objects be introduced into the tank, the brazier or any part of the generator.
