ThermoFisher Scientific Vanquish VC-D11, Руководство по эксплуатации, Страница: 158 / 192

8 • Troubleshooting
Page 158 Diode Array/Multiple-Wavelength Detectors (VC-D11, VC-D12, VF-D11)
Operating Manual
8.1 General Information about Troubleshooting
The following features help you to identify and eliminate the source for
problems that may arise during operation of the device.
TIP For information about operating issues that might occur during the
operation of a Vanquish system, refer to the Vanquish System Operating
Manual .
If you are unable to resolve a problem following the instructions given
here or if you experience problems that are not covered in this section,
contact Thermo Fisher Scientific Technical Support for assistance. See
the contact information at the beginning of this manual.
To facilitate device identification, have the serial number and technical
name available when communicating with Thermo Fisher Scientific.
Status Indicators
The status indicator LED bar on the front side of the device and the
STATUS LED on the keypad inside provide quick visual feedback on the
operational status of the device. If the device firmware detects a
problem, the status indicators are red. The problem is reported to the
Chromeleon software and a message appears in the Audit Trail.
Alarms
Leaks are a potential safety issue. Therefore, if a leak sensor detects
leakage, beeping starts to alert you in addition to the message in the
Chromeleon Audit Trail and the status indicators changing to red. Follow
the instructions in this manual to find and eliminate the source for the
leakage.
Chromeleon Audit Trail Messages
If the device firmware detects a problem, the problem is reported to the
Chromeleon software.
The Chromeleon software logs information about all events related to
instrument operation for the current day in an Audit Trail. The Audit
Trail is named with the current date, using the format yyyymmdd. For
example, the Audit Trail for May 15, 2019, is named 20190515.
The Instrument Audit Trails can be found on the ePanel Set (Audit
ePanel). In addition, Audit Trails for each instrument are available in the
Chromeleon 7 Console Data view, in the folder of the instrument.