ThermoFisher Scientific QuantStudio 6 Pro, Руководство пользователя

Страница: 160 / 216

5.
Fill out the Email field and the Phone field.
6.
Select a country from the dropdown list.
7.
Select a preferred contact method from the dropdown list.
8.
(Optional) Select the Include instrument log file checkbox.
The log file is not required but it is recommended for troubleshooting.
9.
(Optional) Tap Attach files , select the log files from the list, then tap Attach
files .
10.
Tap Done .
A confirmation email is sent. It is sent even if email was not selected as the preferred
contact method.
Request instrument service with Smart Help
Request instrument service with Smart Help for any instrument service request. A
Connect profile is required.
1.
In the home screen, tap (Settings)
4
Maintenance and service
4
Smart
Help .
The Smart Help screen is displayed.
2.
Tap Instrument service
4
Describe issue .
3.
Tap Edit .
4.
Enter a description in the Description field.
5.
Fill out the Email field and the Phone field.
6.
Select a country from the dropdown list.
7.
Select a preferred contact method from the dropdown list.
8.
(Optional) Select the Include instrument log file checkbox.
The log file is not required but it is recommended for troubleshooting.
9.
(Optional) Tap Attach files , select the log files from the list, then tap Attach
files .
10.
Tap Done .
A confirmation email is sent. It is sent even if email was not selected as the preferred
contact method.
Chapter 11
Configure the instrument settings
Configure maintenance and service settings
11
160
QuantStudio ™ 6 Pro and 7 Pro Real-Time PCR Systems User Guide