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Maintenance & Troubleshooting
General Troubleshooting
Thermo Fisher Scientific
SOLA II User Guide 10-17
Table 10–3. Troubleshooting
Malfunction
Possible Cause
Action
Analyzer does not start up
No power
Ensure instrument is connected to the proper source.
Digital electronics
1. Ensure boards are seated properly and
interconnecting cables are in place.
2. Replace boards one at a time to isolate faulty board.
No response to sample
Instrument problems
Check for alarm messages and correct as necessary.
Bad calibration
Ensure proper calibration.
Flasher power supply
Replace with known good board.
Lamp trigger pak
Replace with known good board.
Lamp
Do not look directly into lamp
without proper eyewear!
Remove lamp and socket from flash holder by loosening
the single set screw. Lamp flash should be clearly
visible at 20 yards distance in well-lit room.
PMT high voltage power supply
Check voltage on high voltage power supply connector:
Should be close to the setting.
PMT
Replace with known good board.
Digital electronics
Replace board one at a time to isolate faulty board.
Low or no sample flow
1. Check trend of chamber flow at workstation. If
chamber flow is low or trending down, check for
stoppage at the injection valve.
2. Sample diverter valve may be inhibiting sample flow.
Remove the analyzer from suspend mode, correct any
alarm conditions, and/or ensure solenoid air manifold is
set at 60 psig.
ALARM displayed: Sample
Flow (determine alarm type by
accessing the View/Ack Alarm
menu)
- Sample supply inadequate or
valves are closed or misaligned
- Filtration system plugged
- Fast loop bypass flow set too high
- Check process conditions and availability of sample
supply. Ensure all valves are properly aligned.
- Clean or replace filters.
- Adjust bypass flow rate.
ALARM displayed: Chamber
Flow (determine alarm type by
accessing the View/Ack Alarm
menu)
- Plugged line from mixing chamber
to valve
- Inadequate supply of combustion
air
- Check lines.
ALARM displayed: Lamp
Voltage alarm (determine
alarm type by accessing the
View/Ack Alarm menu)
- UV lamp is old/deteriorated
- Bench contaminated with
incompletely combusted materials.
- Replace UV lamp.
- Purge system with carrier air (no sample) until output
signal stabilizes. May take several days in severe cases.
ALARM displayed: Chamber
Temperature (determine alarm
type by accessing the
View/Ack Alarm menu)
- Detector temperature not stabilized
after service or enclosure opened
- Ambient temperature or purge air is
outside ambient temperature limits
- Thermistor not positioned correctly
- Close doors and allow system to stabilize.
- Measure ambient and purge air temperatures and
correct as necessary.
- Reposition Thermistor.
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