Chapter 4 - Troubleshooting
89
Heater System Check
To assist the service team in troubleshooting your problem, please carry out the following system checks and
record the values before calling the Thermo Fisher Scientific Service Department for technical support:
•
From the 'Status Menu' press the button for the required heater.
•
Check that the heater is set to 'On'.
•
Check that the current temperature is within 5°C of the set point temperature.
Note
Ensure that a suitable amount of time has been allowed for the heater to reach its set point temperature.
•
If the current temperature is displayed as 'XXX', this indicates that there is a sensor issue.
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