4
INTRODUCTION
INTRODUCTION
GENERAL INFORMATION
This manual is published for informational
purposes only and the information being
furnished herein should not be considered as
all-inclusive or meant to cover all
contingencies. If further information is
required, consult your Thermo King Service
Directory for the location and telephone
number of the local dealer.
All service requirements, major and minor,
should be handled by a Thermo King dealer.
Performing pre-trip checks and enroute
inspections on a regular basis will minimize
on-the-road operating problems. A closely
followed maintenance program will also help
keep your unit in top operating condition (see
the “Maintenance Inspection Schedule” in this
manual).
THERMO ASSISTANCE
Thermo Assistance is a multi-lingual
communication tool designed to put you in
direct contact with an authorized Thermo King
dealer should you require one.
To use this system, you need the following
information before you call: ( phone charges
will apply)
• Contact Phone Number
• Type of TK Unit
• Thermostat Setting
• Present Load Temperature
• Probable Cause of Fault
• Warranty Details of the Unit
• Payment Details for the Repair
Refer to the Thermo King Service Directory.
Leave your name and contact number and a
Thermo Assistance Operator will call you back.
At this point you can give details of the service
required and the repair will be organized.
Please note that Thermo Assistance cannot
guarantee payments and the service is designed
for the exclusive use of refrigerated
transporters with products manufactured by
Thermo King Corporation.
BEA261
DISCLAIMER
The manufacturer, Thermo King Corporation,
assumes no responsibility for any act or action
taken on the part of the owner or operator in
the repair or operation of the products covered
by this manual that are contrary to the
manufacturer’s printed instructions. No
warranties expressed or implied, including
warranties arising from cause of dealing or
usage or trade, are made regarding the
information, recommendations, and
description contained herein. The
manufacturer is not responsible and will not
be held liable in contract or in tort (including
negligence) for any special, indirect or
consequential damages, including injury or
damage caused to vehicles, contents or
persons, by reason of the installation of any
Thermo King product, its mechanical failure
or the failure of owner/operator to heed
caution and safety decals strategically located
on the product.
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