Thermann Installer's Manual
Electric Hot Water Tanks (Solar-Ready)
14
WARRANTY
This warranty applies to Domestic Electric Hot Water
Tanks with tank model numbers: TH250GLE, TH315GLE
and TH400GLE.
• 10 Years tank warranty*
• 1 year parts and labour.
*For this tank, Thermann Australia Will;
i) For the period up to and including the 7th year after
the date of installation: repair or replace defective
components or, at the discretion of Thermann
Australia, provide a replacement unit or parts. The
owner will be charged the full costs of repair work
(labour) after the first year.
ii) For the 8th year after the date of installation, the
same warranty will apply except that the owner will
be charged 60% of cost of replacement parts. The
owner will be charged full costs of repair work.
iii) For the 9th year after the date of installation, the
same warranty will apply except that the owner will
be charged 80% of replacement parts. The owner
will be charged full costs of repair work.
iv) For the 10th year after the date of installation, the
same warranty will apply except that the owner will
be charged 90% of replacement parts. The owner
will be charged full costs of repair work.
The benefits provided to you by the warranty and
replacement guarantee (collectively “Warranty”)
are in addition to the guarantees and other rights
and remedies available to you under the Australian
Consumer Law (“ACL”).
If the Unit fails to conform to this Warranty during the
applicable period, Thermann Australia will replace any
failed component or where necessary, in the absolute
discretion of Thermann Australia, replace the Unit free
of charge including reasonable labour costs incurred in
normal business working hours.
This Warranty only applies to defects which have arisen
solely from faulty materials or workmanship in the Unit
and does not apply to other defects which may have
arisen as a result of, without limitation, the following:
accidental damage, abuse, misuse, maltreatment,
abnormal stress or strain, harsh or adverse water
conditions including excessive water pressure or
temperature, neglect of any kind or otherwise as a
result of any use of the Unit contrary to the product
manual or other instructions provided by Thermann
Australia. Alterations or repair of the Unit other than by
an accredited and licensed service agent or technician
are not covered. Attachment of accessories or use
of non-genuine replacement parts other than those
manufactured or approved by Thermann Australia are
not covered by this Warranty.
This Warranty applies only to the Unit and does
not cover any ancillary plumbing or electrical parts
supplied by the installer such as pressure limiting valve,
tempering valve, line strainer, stop cocks, non-return
valve, electrical switches, pumps or fuses, or faulty
installation.
The Unit must be installed by a licensed tradesperson
in accordance with information set out in the manual
supplied with the Unit and/or any relevant statutory
requirements. If the Unit is located in a position that
does not comply with the installation instructions or
relevant statutory requirements, then this Warranty
does not cover major dismantling or removal of
cupboards, doors, walls or special equipment and/ or
excessive labour, at the determination of Thermann
Australia, to make the Unit accessible for repair or
replacement.
As required by legislation, including under the ACL,
any claims for damage to furniture, carpets, walls,
foundations or any other consequential loss either
directly or indirectly due to defects of any kind in a
Unit will only be met by Thermann Australia where the
damage could be considered reasonably foreseeable
and installed complying with the installation instructions
and all relevant statutory requirements.
In addition to this Warranty, certain legislation
(including the ACL) may give you rights which cannot
be excluded, restricted or modified. This Warranty
must be read subject to such legislation and nothing in
modifying those rights.
If Thermann Australia fails to meet a guarantee under
the ACL, your remedy for such failure may be limited to
any one or more of the following:
• Replacement of the Unit;
• Repair of the Unit;
• Refunding the cost of the Unit;
• Payment of reasonable costs of having the Unit
repaired;
• Payment in respect of the reduced value of the Unit.
Thermann Installer's Manual
Electric Hot Water Tanks (Solar-Ready)
14
WARRANTY
This warranty applies to Domestic Electric Hot Water
Tanks with tank model numbers: TH250GLE, TH315GLE
and TH400GLE.
• 10 Years tank warranty*
• 1 year parts and labour.
*For this tank, Thermann Australia Will;
i) For the period up to and including the 7th year after
the date of installation: repair or replace defective
components or, at the discretion of Thermann
Australia, provide a replacement unit or parts. The
owner will be charged the full costs of repair work
(labour) after the first year.
ii) For the 8th year after the date of installation, the
same warranty will apply except that the owner will
be charged 60% of cost of replacement parts. The
owner will be charged full costs of repair work.
iii) For the 9th year after the date of installation, the
same warranty will apply except that the owner will
be charged 80% of replacement parts. The owner
will be charged full costs of repair work.
iv) For the 10th year after the date of installation, the
same warranty will apply except that the owner will
be charged 90% of replacement parts. The owner
will be charged full costs of repair work.
The benefits provided to you by the warranty and
replacement guarantee (collectively “Warranty”)
are in addition to the guarantees and other rights
and remedies available to you under the Australian
Consumer Law (“ACL”).
If the Unit fails to conform to this Warranty during the
applicable period, Thermann Australia will replace any
failed component or where necessary, in the absolute
discretion of Thermann Australia, replace the Unit free
of charge including reasonable labour costs incurred in
normal business working hours.
This Warranty only applies to defects which have arisen
solely from faulty materials or workmanship in the Unit
and does not apply to other defects which may have
arisen as a result of, without limitation, the following:
accidental damage, abuse, misuse, maltreatment,
abnormal stress or strain, harsh or adverse water
conditions including excessive water pressure or
temperature, neglect of any kind or otherwise as a
result of any use of the Unit contrary to the product
manual or other instructions provided by Thermann
Australia. Alterations or repair of the Unit other than by
an accredited and licensed service agent or technician
are not covered. Attachment of accessories or use
of non-genuine replacement parts other than those
manufactured or approved by Thermann Australia are
not covered by this Warranty.
This Warranty applies only to the Unit and does
not cover any ancillary plumbing or electrical parts
supplied by the installer such as pressure limiting valve,
tempering valve, line strainer, stop cocks, non-return
valve, electrical switches, pumps or fuses, or faulty
installation.
The Unit must be installed by a licensed tradesperson
in accordance with information set out in the manual
supplied with the Unit and/or any relevant statutory
requirements. If the Unit is located in a position that
does not comply with the installation instructions or
relevant statutory requirements, then this Warranty
does not cover major dismantling or removal of
cupboards, doors, walls or special equipment and/ or
excessive labour, at the determination of Thermann
Australia, to make the Unit accessible for repair or
replacement.
As required by legislation, including under the ACL,
any claims for damage to furniture, carpets, walls,
foundations or any other consequential loss either
directly or indirectly due to defects of any kind in a
Unit will only be met by Thermann Australia where the
damage could be considered reasonably foreseeable
and installed complying with the installation instructions
and all relevant statutory requirements.
In addition to this Warranty, certain legislation
(including the ACL) may give you rights which cannot
be excluded, restricted or modified. This Warranty
must be read subject to such legislation and nothing in
modifying those rights.
If Thermann Australia fails to meet a guarantee under
the ACL, your remedy for such failure may be limited to
any one or more of the following:
• Replacement of the Unit;
• Repair of the Unit;
• Refunding the cost of the Unit;
• Payment of reasonable costs of having the Unit
repaired;
• Payment in respect of the reduced value of the Unit.
