Thermal Solutions ProtoNode Start-up Guide
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Take Diagnostic Capture with the FieldServer Toolbox
Appendix A.5.
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Once the Diagnostic Capture is complete, email it to technical support. The Diagnostic
Capture will accelerate diagnosis of the problem.
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Ensure that FieldServer Toolbox is loaded onto the local PC. Otherwise, download the
FieldServer-Toolbox.zip via the Sierra Monitor Resource Center
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Extract the executable file and complete the installation.
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Connect a standard CAT5 Ethernet cable between the PC and ProtoNode.
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Double click on the FS Toolbox Utility.
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Step 1:
Take a Log
o
Click on the diagnose icon of the desired device
Ethernet Port
Figure 34: Ethernet Port Location