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Thermal Solutions ProtoNode Start-up Guide

Page 31 of 47

Appendix A. Troubleshooting

Lost or Incorrect IP Address

Appendix A.1.

•

Ensure that FieldServer Toolbox is loaded onto the local PC. Otherwise, download the
FieldServer-Toolbox.zip via the Sierra Monitor Resource Center

Software Downloads

•

Extract the executable file and complete the installation.

•

Connect a standard CAT5 Ethernet cable between the user’s PC and ProtoNode.

•

Double click on the FS Toolbox Utility and click Discover Now on the splash page.

•

Check for the IP Address of the desired gateway.

•

If correcting the IP Address of the gateway: click the settings icon

on the same row as the

gateway, then click Network Settings, change the IP Address and click Update IP Settings to
save.

Ethernet Port

Figure 31: Ethernet Port Location

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Содержание FPC-N34-0643

Страница 1: ...PC N35 Start up Guide For Interfacing Thermal Solutions Product Models EVA EVAW EVO EVOW with RWF40 RWF55 and RM7800 Controls To Building Automation Systems BACnet MS TP BACnet IP Modbus TCP IP Metasys N2 and LonWorks APPLICABILITY EFFECTIVITY Explains ProtoNode hardware and how to install it The instructions are effective for the above as of August 2018 ...

Страница 2: ... of the ProtoNode product Sierra Monitor Corporation does not provide direct support If Thermal Solutions needs to escalate the concern they will contact Sierra Monitor Corporation for assistance Support Contact Information Thermal Solutions Products LLC 1175 Manheim Pike Lancaster PA 17601 Customer Service 717 239 7642 Email sales thermalsolutions com Website www thermalsolutions com ...

Страница 3: ...otoNode FPC N34 3 pin RS 485 port to the field protocol cabling Section 4 3 or connect the ProtoNode FPC N35 2 pin LonWorks port to the field protocol cabling Section 4 4 8 Connect power to the ProtoNode 6 pin connector Section 4 5 9 Use a web browser to access the ProtoNode Web Configurator page to select the profiles of the devices attached to the ProtoNode and input the Node ID from each device...

Страница 4: ... for the Modbus RS 485 Network 18 4 3 Serial Network FPC N34 Wiring Field Port to RS 485 Network 19 4 4 LonWorks FPC N35 Wiring LonWorks Devices to the LonWorks Terminal 19 4 5 Power Up ProtoNode 20 5 Use the ProtoNode Web Configurator to Setup the Gateway 21 5 1 Connect the PC to ProtoNode via the Ethernet Port 21 5 2 Connecting to the ProtoNode Web Configurator 22 5 3 Selecting Profiles for Devi...

Страница 5: ... 1 RM7800 Modbus RTU Mappings to BACnet Metasys N2 and LonWorks 42 Appendix C 2 RWF55 Modbus RTU Mappings to BACnet Metasys N2 and LonWorks 42 Appendix C 3 Appendix D A Bank DIP Switch Settings 43 A Bank DIP Switch Settings 43 Appendix D 1 Appendix E Reference 46 Specifications 46 Appendix E 1 Appendix E 1 1 Compliance with UL Regulations 46 Appendix F Limited 2 Year Warranty 47 ...

Страница 6: ...ode to RS 485 Field Network 19 Figure 17 RS 485 BMS Network EOL Switch 19 Figure 18 LonWorks Terminal 19 Figure 19 Required Current Draw for the ProtoNode 20 Figure 20 Power Connections 20 Figure 21 Web Configurator Showing no Active Profiles 22 Figure 22 Web Configurator Showing Available Profiles for Selection 23 Figure 23 Web Configurator Showing Active Profile Additions 23 Figure 24 Web Config...

Страница 7: ...l net for more information about the BACnet Testing Laboratory Click here for the BACnet PIC Statement LonMark International is the recognized authority for certification education and promotion of interoperability standards for the benefit of manufacturers integrators and end users LonMark International has developed extensive product certification standards and tests to provide the integrator an...

Страница 8: ...onnected to the ProtoNode and automatically configures them for BACnet MS TP BACnet IP Metasys 2 N2 by JCI Modbus TCP IP or LonWorks 3 It is not necessary to download any configuration files to support the required applications The ProtoNode is pre loaded with tested profiles configurations for the supported devices FPC N34 Connectivity Diagram FPC N35 Connectivity Diagram 2 Metasys is a registere...

Страница 9: ...ode FPC N35 LonWorks FPC N35 0644 Figure 1 ProtoNode Part Numbers FPC N34 units have the following 3 ports BACnet RS 485 Ethernet Modbus RS 485 FPC N35 units have the following 3 ports LonWorks Ethernet Modbus RS 485 3 2 Point Count Capacity and Registers per Device The total number of registers presented by all the devices attached to the ProtoNode cannot exceed Part number Total Registers FPC N3...

Страница 10: ...g RWF40 RWF55 RM7800 Protocol Modbus RTU RS 485 Baud Rate 19 200 Parity None Data Bits 8 Stop Bits 1 Figure 4 COM Settings 3 3 2 Set Node ID for Each Device Attached to the ProtoNode Set Node ID for each of the devices attached to ProtoNode The Node ID s need to be uniquely assigned between 1 and 255 Document the Node ID assigned for each device The Node ID s assigned are used for deriving the Dev...

Страница 11: ... LonWorks units do not use the S bank DIP switches S0 S3 to select a field protocol o On ProtoNode FPC N35 units these switches are disabled the field protocol is always LonWorks ProtoNode FPC N34 S Bank DIP Switches Profile S0 S1 S2 S3 BACnet IP Off Off Off Off BACnet MS TP On Off Off Off Metasys N2 Off On Off Off Modbus TCP IP On On Off Off BACnet MS TP single node Off Off On Off NOTE When setti...

Страница 12: ...ery NOTE Never set a BACnet MS TP MAC Address of the ProtoNode to a value from 128 to 255 Addresses from 128 to 255 are Slave Addresses and can not be discovered by BMS front ends that support Auto Discovery of BACnet MS TP devices Set A bank DIP switches A0 A7 to assign a MAC Address to the ProtoNode for BACnet MS TP Refer to Appendix D 1 for the complete range of MAC Addresses and DIP switch set...

Страница 13: ...e result refer to Section 6 3 5 3 BACnet MS TP FPC N34 Setting the Baud Rate for BMS Network DIP switches B0 B3 can be used to set the field baud rate of the ProtoNode to match the baud rate required by the BMS for BACnet MS TP The ProtoNode baud rate for Metasys N2 is set for 9600 DIP switches B0 B3 are disabled for Metasys N2 on ProtoNode FPC N34 DIP switches B0 B3 are disabled on ProtoNode FPC ...

Страница 14: ...al Solutions ProtoNode Start up Guide Page 14 of 47 4 INTERFACING PROTONODE TO DEVICES 4 1 ProtoNode FPC N34 and FPC N35 Showing Connection Ports Figure 9 ProtoNode FPC N34 upper and ProtoNode FPC N35 lower ...

Страница 15: ...5 LonWorks Pins 1 through 3 are for Modbus RS 485 devices boiler side o Use standard grounding principles for RS 485 GND Pins 4 through 6 are for power Do not connect power until Section 4 4 Device Pins ProtoNode Pin Pin Assignment Modbus RS 485 Pin 1 Tx Modbus RS 485 Pin 2 Rx Modbus GND Pin 3 GND 9 30vDC or 12 24vAC Pin 4 PWR Neutral Pin 5 PWR Ground Pin 6 FRAME GND Figure 10 RS 485 and Power Con...

Страница 16: ...minal strip to Rx on the ProtoNode connector Connect CG on terminal strip to GND on the ProtoNode connector 4 2 2 Wiring RWF55 individually to the ProtoNode On the RWF55 connect R on terminal strip to Tx on the ProtoNode connector Connect R on terminal strip to Rx on the ProtoNode connector RWF55 does not use a Ground Figure 11 RWF40 Wiring to the ProtoNode Figure 12 RWF55 Wiring to the ProtoNode ...

Страница 17: ...ode connector 4 2 4 Optional Wiring RWF40 or RWF55 RM7800 display to the ProtoNode If you have Optional Terminal Strip factory wired to RWF40 or RWF55 RM7800 display module On the Terninal Stip connect AO on terminal strip to Tx on the ProtoNode connector Connect BO on terminal strip to Rx on the ProtoNode connector Connect SO on terminal strip to the GND on the ProtoNode connector Figure 13 RM780...

Страница 18: ...ing the pins closest to the inside of the board of the ProtoNode o On short cabling runs the EOL switch does not to need to be turned ON If the ProtoNode is placed at one of the ends of the trunk set the blue EOL jumper to the ON position straddling the pins closest to the outside of the board of the ProtoNode Always leave the single Red Jumper in the A position default factory setting Modbus RS 4...

Страница 19: ...eeds to be enabled Figure 17 o The default setting from the factory is OFF switch position right side o To enable the EOL Termination turn the EOL switch ON switch position left side 4 4 LonWorks FPC N35 Wiring LonWorks Devices to the LonWorks Terminal Wire the LonWorks device network to the ProtoNode LonWorks Terminal o Use approved cable per the FT 10 installation guidelines LonWorks has no pola...

Страница 20: ...E These values are nominal and a safety margin should be added to the power supply of the host system A safety margin of 25 is recommended Figure 19 Required Current Draw for the ProtoNode Apply power to the ProtoNode as shown below in Figure 20 Ensure that the power supply used complies with the specifications provided in Appendix E 1 ProtoNode accepts either 9 30V DC or 12 24V AC on pins 4 and 5...

Страница 21: ...aight through or Cross Over between the local PC and the ProtoNode The Default IP Address of the ProtoNode is 192 168 1 24 subnet mask is 255 255 255 0 If the PC and the ProtoNode are on different IP Networks assign a static IP Address to the PC on the 192 168 1 xxx network For Windows 10 Right click on Right click on Local Area Connection Properties Highlight Use the following IP Address Click tw...

Страница 22: ...oolbox utility See Appendix A 1 for instructions 5 3 Selecting Profiles for Devices Connected to ProtoNode NOTE If Modbus TCP IP was selected in Section 3 4 for the Field BMS protocol skip this section Device profiles are NOT used for Modbus TCP IP In the Web Configurator the Active Profiles are shown below the Configuration Parameters The Active profiles section lists the currently active device ...

Страница 23: ...nnected to the ProtoNode set the BACnet Virtual Server Nodes field to Yes otherwise leave the field on the default No setting Once the Profile for the device has been selected from the drop down list enter the value of the device s Node ID which was assigned in Section 3 3 2 Then press the Submit button to add the Profile to the list of devices to be configured Repeat this process until all the de...

Страница 24: ...net as the ProtoNode Section 5 1 open a web browser on the PC and enter the IP Address of the ProtoNode the default address is 192 168 1 24 The Web Configurator is displayed as the landing page Figure 24 To access the FS GUI click on the Diagnostics Debugging button in the bottom right corner of the page Figure 24 Web Configurator Screen with Active Profiles ...

Страница 25: ...o the IP Address of that managed switch router Click the System Restart button at the bottom of the page to apply changes and restart the ProtoNode Unplug Ethernet cable from PC and connect it to the network switch or router Record the IP Address assigned to the ProtoNode for future reference NOTE The FieldPoP button see Figure 25 allows users to connect to the SMC Cloud Sierra Monitor s device cl...

Страница 26: ... assign a specific Device Instance or range change the Node_Offset value as needed using the calculation below Device Instance desired Node_Offset Node_ID For example if the desired Device Instance for the device 1 is 50 001 and the following is true Device 1 has a Node ID of 1 Device 2 has a Node ID of 22 Device 3 has a Node ID of 33 Then plug the device 1 s information into the formula to find t...

Страница 27: ...ddress of the ProtoNode If the IP Address of the ProtoNode has been changed by previous configuration the assigned IP Address must be gathered from the network administrator The Web Configurator is displayed as the landing page At the bottom left of the page click the Clear Profiles and Restart button Once restart is complete all past profiles discovered and or added via Web configurator are delet...

Страница 28: ... LonWorks network management tool If an XIF file is required see steps in Section 8 1 1 to generate XIF 8 1 1 Instructions to Upload XIF File from ProtoNode FPC N35 Using Browser Connect a CAT5 Ethernet cable straight through or cross over between the PC and ProtoNode The Default IP Address of ProtoNode is 192 168 1 24 subnet mask is 255 255 255 0 If the PC and ProtoNode are on different IP Networ...

Страница 29: ...g address IP Address of ProtoNode fserver xif o Example 192 168 1 24 fserver xif If the web browser prompts to save the file save the file onto the PC If the web browser displays the xif file as a web page save the file onto the local PC as fserver xif Figure 29 Sample of Fserver XIF File Generated ...

Страница 30: ...urce Center and download the BACnet Explorer NG Start up Guide For purchasing information look up the BACnet Explorer NG page on the Sierra Monitor website and click on the BUY NOW tab Multi Port Switch BACnet MS TP BACnet IP PC Connected to BACnet Explorer s Web Browser BACnet IP BACnet Explorer NG Modbus RTU up to 32 BACnet MS TP devices BACnet Router up to 32 BACnet MS TP devices Modbus RTU Fig...

Страница 31: ...xtract the executable file and complete the installation Connect a standard CAT5 Ethernet cable between the user s PC and ProtoNode Double click on the FS Toolbox Utility and click Discover Now on the splash page Check for the IP Address of the desired gateway If correcting the IP Address of the gateway click the settings icon on the same row as the gateway then click Network Settings change the I...

Страница 32: ... the ProtoNode into the web browser or use the FieldServer Toolbox to connect to the ProtoNode Click on Diagnostics and Debugging Button then click on view and then on connections If there are any errors showing on the Connection page refer to Appendix A 3 for the relevant wiring and settings Figure 32 Error Messages Screen ...

Страница 33: ...bits stop bits o Check device address o Verify wiring o Verify device is connected to the same subnet as the ProtoNode o Verify the Modbus device was discovered in Web Configurator Section 5 2 Field COM problems o If Ethernet protocols are used observe Ethernet LEDs on the ProtoNode Appendix A 4 o Check dipswitch settings using correct baud rate and device instance o Verify IP Address setting o Ve...

Страница 34: ...ERR LED will go on solid 15 seconds after power up It will turn off after 5 seconds A steady red light will indicate there is a system error on the unit If this occurs immediately report the related system error shown in the error screen of the GUI interface to support for evaluation RX The RX LED will flash when a message is received on the serial port on the 6 pin connector If the serial port is...

Страница 35: ...roblem Ensure that FieldServer Toolbox is loaded onto the local PC Otherwise download the FieldServer Toolbox zip via the Sierra Monitor Resource Center Software Downloads Extract the executable file and complete the installation Connect a standard CAT5 Ethernet cable between the PC and ProtoNode Double click on the FS Toolbox Utility Step 1 Take a Log o Click on the diagnose icon of the desired d...

Страница 36: ... Page 36 of 47 o Ensure Full Diagnostic is selected this is the default NOTE If desired the default capture period can be changed o Click on Start Diagnostic o When the capture period is finished the Diagnostic Test Complete window will appear ...

Страница 37: ... 37 of 47 Step 2 Send Log o Once the diagnostic test is complete a zip file is saved on the PC o Choose Open to launch explorer and have it point directly at the correct folder o Send the Diagnostic zip file to technical support jvino tssalesco com ...

Страница 38: ...d Once the Diagnostic Capture is complete email it to technical support The Diagnostic Capture will accelerate diagnosis of the problem Open the FieldServer FS GUI page Click on Diagnostics in the Navigation panel Go to Full Diagnostic and select the capture period Click the Start button under the Full Diagnostic heading to start the capture o When the capture period is finished a Download button ...

Страница 39: ...n the left hand side do the following a Click on Setup b Click on File Transfer c Click on the General tab 5 In the General tab click on Choose Files and select the web img file extracted in step 1 6 Click on the orange Submit button 7 When the download is complete click on the System Restart button BACnet Setting Network_Number for More Than One ProtoNode on the Subnet Appendix B 2 For both BACne...

Страница 40: ...account has unrestricted access to the ProtoNode The User account can view any ProtoNode information but cannot make any changes or restart the ProtoNode The password needs to be a minimum of eight characters and is case sensitive If the password is lost click cancel on the password authentication popup window and email the password recovery token to technical support to receive a temporary passwo...

Страница 41: ...T_switch Input 1 AI 1 AI 1 nvoInput1_XXX SNVT_count_inc_f Input 2 AI 2 AI 2 nvoInput2_XXX SNVT_count_inc_f Input 3 AI 3 AI 3 nvoInput3_XXX SNVT_count_inc_f First Setpoint AV 4 AO 4 nvoFirstSP_XXX SNVT_count_inc_f Second Setpoint AV 5 AO 5 nvoSecondSP_XXX SNVT_count_inc_f Operation Mode AV 6 AO 6 nvoOpMode_XXX SNVT_count_inc_f Process Enable BV 7 DO 7 nvi nvoProcEnbl_XXX SNVT_switch Process Setpoin...

Страница 42: ...70 nvoAuxLim2_XXX SNVT_switch Low Water Cutoff BI 71 DI 71 nvoLoWtrCut_XXX SNVT_switch High Limit BI 72 DI 72 nvoHiLim_XXX SNVT_switch Auxiliary Limit 3 BI 73 DI 73 nvoAuxLim3_XXX SNVT_switch Oil Select Switch BI 74 DI 74 nvoOilSelSw_XXX SNVT_switch High Oil Pressure BI 75 DI 75 nvoHiOilPrs_XXX SNVT_switch Low Oil Pressure BI 76 DI 76 nvoLoOilPrs_XXX SNVT_switch High Oil Temperature BI 77 DI 77 nv...

Страница 43: ...n Off Off On Off On Off Off 42 Off On Off On Off On Off Off 43 On On Off On Off On Off Off 44 Off Off On On Off On Off Off 45 On Off On On Off On Off Off 46 Off On On On Off On Off Off Address A0 A1 A2 A3 A4 A5 A6 A7 47 On On On On Off On Off Off 48 Off Off Off Off On On Off Off 49 On Off Off Off On On Off Off 50 Off On Off Off On On Off Off 51 On On Off Off On On Off Off 52 Off Off On Off On On O...

Страница 44: ...On 139 On On Off On Off Off Off On 140 Off Off On On Off Off Off On 141 On Off On On Off Off Off On 142 Off On On On Off Off Off On Address A0 A1 A2 A3 A4 A5 A6 A7 143 On On On On Off Off Off On 144 Off Off Off Off On Off Off On 145 On Off Off Off On Off Off On 146 Off On Off Off On Off Off On 147 On On Off Off On Off Off On 148 Off Off On Off On Off Off On 149 On Off On Off On Off Off On 150 Off ...

Страница 45: ...ff On On 220 Off Off On On On Off On On 221 On Off On On On Off On On 222 Off On On On On Off On On 223 On On On On On Off On On 224 Off Off Off Off Off On On On 225 On Off Off Off Off On On On 226 Off On Off Off Off On On On 227 On On Off Off Off On On On 228 Off Off On Off Off On On On 229 On Off On Off Off On On On 230 Off On On Off Off On On On 231 On On On Off Off On On On 232 Off Off Off On ...

Страница 46: ...ure 40 C to 75 C 40 F to167 F Surge Suppression EN61000 4 2 ESD EN61000 4 3 EMC EN61000 4 4 EFT Humidity 5 90 RH non condensing Specifications subject to change without notice Figure 38 Specifications Appendix E 1 1 Compliance with UL Regulations For UL compliance the following instructions must be met when operating ProtoNode The units shall be powered by listed LPS or Class 2 power supply suited...

Страница 47: ...plication or on which original identification marks have been removed or altered This Limited Warranty also will not apply to interconnecting cables or wires consumables or to any damage resulting from battery leakage In all cases Sierra Monitor Corporation s responsibility and liability under this warranty shall be limited to the cost of the equipment The purchaser must obtain shipping instructio...

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