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Service Manual for the Thermador Pro Harmony Range, Model PRL364GDH/01 

 
 

 

 

 

 

 

 

 

58300000154022_ARA_EN_D

 

 

 

 

 

 

 

 

Page 68 of 68 

 

 

9  ADDITIONAL RESOURCES 

9.1  QuickFinder 

For further information, please refer to the following documents on 
QuickFinder: 

■  Installation Manual 

■  Care and Use Manual 

In addition, the following may be available on QuickFinder by visiting: 
http://portal.mch.bshg.com/portal 

■  Gas Information (Repair Instruction) 

■  Wiring Diagram 

■  Accessories List 

■  Spare Parts Notes/Information (Technical Service Bulletins, and 

Technical Information Bulletins) 

■  Exploded View Drawing 

■  Parts List 

NOTE:

 Not all service parts are shown on the QuickFinder 

exploded views; review the Parts List for additional information. 

9.2  Technical Support 

For authorized servicers, additional assistance is available by 
contacting Technical Support at (800) 444-9091 between the hours of 
5:00 am and 5:00 pm, Monday 

– Friday, Pacific Standard time.

 

Содержание Pro Harmony PRL364GDH/01

Страница 1: ...SERVICE MANUAL Thermador Pro Harmony Range Model PRL364GDH 01...

Страница 2: ...teristics 11 3 3 Testing Burner Ignition 12 3 3 1 Testing Cooktop Burner Ignition 12 3 3 1 1 Testing the HI Setting 12 3 3 1 2 Testing the SIM Setting 12 3 3 1 3 Testing the XLO Setting 12 3 3 2 Testi...

Страница 3: ...ment 45 6 4 4 Electrical Wiring Connections at the Terminal Block 45 6 4 5 Cooling Fan Removal and Replacement 45 6 4 6 Broil Burner Assembly Removal and Replacement 47 6 4 7 Convection Components Rem...

Страница 4: ...al assistance is available by contacting Technical Support at 800 444 9091 1 1 Technical Documents to Read Prior to Servicing Before you start servicing check QuickFinder for all other technical docum...

Страница 5: ...traight hex key Allen wrench Protective gloves Gas leak test equipment Pipe sealant Small mirror Protective eye wear such as glasses or goggles Flashlight Amp meter Thermometer with thermocouple leads...

Страница 6: ...njury death and or damage to the appliance and property With electrical power off carefully check for gas leaks at each gas component that was removed replaced or otherwise serviced using a gas leak d...

Страница 7: ...clear water and wipe dry with a clean soft non abrasive cloth Fiberglass Insulation Wear gloves when handling fiberglass insulation Prior to Returning Appliance to Service Prior to returning the appli...

Страница 8: ...ob to any setting between HI and SIM For the XLO left front and left rear burners rotate the knob to any setting between HI and XLO NOTE The blue LED indicator lights up when burners are lit 2 1 1 Ext...

Страница 9: ...re is a removal of electrical power the XLO burners cannot be used Do not attempt to light them manually Caution Power Outage Precautions Ventilate well by opening a door or window and wait at least f...

Страница 10: ...ner pedestal and Venturi tube are aligned correctly and that the ignition wires are properly positioned 2 To test for gas leaks make sure the electrical power is removed and the manual gas shut off va...

Страница 11: ...eard at the burner ports a few seconds after the burner has been turned off NOTE If burner characteristics are not adequate see Burner Flame and Ignition Troubleshooting page 13 3 2 1 Flame Characteri...

Страница 12: ...Then it should shut off From this point forward the burner should cycle on and off to maintain the temperature NOTE The air shutter for the bake burner is factory pre set at a fully opened position fo...

Страница 13: ...electrode is free from debris and is sparking If it is suspect that air is in the gas supply lines and system you can purge the remaining air by operating one of the burners for several minutes Check...

Страница 14: ...gure 13 and that the electrode ignition wire moves freely through the hole in the maintop see Figure 24 page 20 5 Reinstall the pedestal burner base without the Venturi tube Be careful not to over tor...

Страница 15: ...sts after checking electrical power supply circuit breaker fuse power cord wiring at terminal box No Replace LED Indicator Problem persists after checking wire connection to electrode and checking if...

Страница 16: ...lace bulb No Is there 12V DC across socket Turn light switch ON Make sure contacts are clean Replace bulb if necessary Yes Remove light wires at control board Is there 120V AC across CB outlet OVEN LI...

Страница 17: ...zontally or vertically on the control panel The horizontal positioned blue LEDs see Figure 17 and Figure 18 will first blink on the left and then the right and the vertical positioned blue LEDs see Fi...

Страница 18: ...Service Manual for the Thermador Pro Harmony Range Model PRL364GDH 01 58300000154022_ARA_EN_D Page 18 of 68 Figure 20 Fault Codes...

Страница 19: ...power and or an open gas supply exercise extreme caution 6 2 Accessing Components under the Maintop This section contains the steps required to gain access to the components located under the maintop...

Страница 20: ...ectrode needs replacing remove and retain the small T 10 screw to detach it from the brass burner base If not leave it attached to the brass burner base 7 Remove and retain the T 30 screw holding the...

Страница 21: ...screw holding the burner pedestal to the maintop when reinstalling a maintop 1 Remove and retain the three T 20 screws located on the front facing side of the backguard see Figure 26 2 For each maint...

Страница 22: ...e Heat Shield 6 2 4 Griddle Removal and Replacement The next step in accessing components under the maintop is to remove the griddle if needed 1 Complete steps for Removing Knobs Grates Griddle and Bu...

Страница 23: ...re 32 NOTE After removing the thermostat bulb from retaining bracket do not push the bulb through the receptacle in the element tray yet 6 Disconnect the male female inch spade connectors of both righ...

Страница 24: ...cket is now detached from under the element tray see Figure 34 Figure 33 Location of Screws on Element Tray Figure 34 Detaching Insulation Support Bracket 8 While lifting up the element tray slightly...

Страница 25: ...rocedure is for the removal of the burner support rail with the jet holder assemblies attached which may be necessary in order to gain access to components for servicing If a jet holder assembly needs...

Страница 26: ...ls so you can reinstall afterwards in the correct position NOTE It is important to reinstall the correct burner support rails in the correct position in order to correctly match up the jet holder asse...

Страница 27: ...19 2 Follow all steps in Accessing Components under the Maintop page 19 3 Remove the wire guard clip from each jet holder assembly prior to removing the jet holder assembly from the burner support ra...

Страница 28: ...19 2 Follow all steps in Accessing Components under the Maintop page 19 3 Be sure to remove the two knobs that are connected to the respective manifold support brackets on the back side of the control...

Страница 29: ...o inner knobs see Figure 44 and Figure 45 to detach the manifold support brackets from the back of the control panel see Figure 47 9 After removing all brackets gently lift the manifold out being care...

Страница 30: ...hat secures the standard valve onto the manifold see Figure 49 Be careful not to lose the rubber washer attached to the screw OR Using a 1 4 inch nut driver remove and retain the self tapping screw by...

Страница 31: ...s tube by unscrewing the hex nuts connected to the standard valve and to the jet holder assembly Be careful not to bend the gas tube 5 Remove the burner support rail with jet holder assemblies attache...

Страница 32: ...from valve stem by slowly pulling knob straight out away from control panel 4 While using a 1 2 inch wrench to hold the nut on the solenoid valve unscrew the gas tube hex nut with a 9 16 inch wrench...

Страница 33: ...t is always recommended to label and tag all wires and harnesses prior to disconnecting them so as to correctly identify their connections locations when reassembling HINT Alternatively you can photog...

Страница 34: ...Connector Tab 11 Replace the XLO valve if needed 12 Detach the XLO valve from the potentiometer by using a small flat blade screwdriver to gently remove the XLO valve from the potentiometer standoffs...

Страница 35: ...photograph the wire connections prior to disconnecting for example with your mobile phone 7 Using an adjustable wrench unscrew the large hex nut on the solenoid and remove the solenoid valve from the...

Страница 36: ...out away from control panel 4 From the back of the control panel first make a note of how the connector wires are connected to the Temperature Selector terminals and then remove the wires from the ter...

Страница 37: ...ector needs replacing the replacement part used without clamp is fully compatible 1 Follow all safety precautions and steps in Preparing the Range for Servicing page 19 2 Follow all steps in Accessing...

Страница 38: ...l valve and make a note of which wires are connected to each of the different terminals see Figure 64 page 39 NOTE It is always recommended to label and tag all wires and harnesses prior to disconnect...

Страница 39: ...semblies attached by following the steps in Burner Support Rail Removal and Replacement page 25 4 Using two wrenches such as pipe wrench adjustable wrench hold the left side protruding receptacle of t...

Страница 40: ...ons and steps in Preparing the Range for Servicing page 19 2 Follow all steps in Accessing Components under the Maintop page 19 3 Pull to detach the two plastic side connectors from the ignition devic...

Страница 41: ...low all steps in Accessing Components under the Maintop page 19 NOTE On some models the simmer board may be attached to the side of the control board shield 3 Remove and retain the T 20 screw s holdin...

Страница 42: ...h the ground wire connected to the range chassis Retain the screw if you remove the screw from the chassis 4 Gently pull to detach the two plastic multi pin side connectors from the simmer control boa...

Страница 43: ...n must be performed with adherence to all procedures and warnings cautions in the Installation Manual Always check local building codes for the proper method of installation Local codes vary Installat...

Страница 44: ...nd Replacement procedure page 43 3 Remove and retain the screws from the back panel as shown in Figure 76 Caution Be very careful not to damage the gas flex line or terminal box junction box component...

Страница 45: ...cations when reassembling HINT Alternatively you can photograph the wire connections prior to disconnecting for example with your mobile phone 3 Remove and retain the two T 20 screws securing the term...

Страница 46: ...gloves as the fan has sharp edges 4 From the two access holes in the chassis see Figure 80 use a long T 20 driver to remove the screws that secure the cooling fan onto the bracket if they cannot be r...

Страница 47: ...emove both oven doors see Door Removal and Installation page 60 3 Remove all trays from the oven 4 Remove the backguard see Backguard and Island Trim Removal and Replacement page 43 5 Remove the back...

Страница 48: ...d remove the 2 nuts and shim rings see Figure 86 to detach the HSI from the bracket 9 Gently pull the HSI or HSI support bracket assembly forward out of the oven cavity with the HSI wires and blade co...

Страница 49: ...ket at the end of the Venturi tube see Figure 89 NOTE Do not detach the elbow connector and orifice from the orifice holder bracket see Figure 89 If the elbow connector or orifice needs replacing repl...

Страница 50: ...ing Front Cover 7 Remove the nut and then remove the convection fan Retain the shim ring if it falls out when removing the fan see Figure 90 Fiberglass Wear gloves when handling fiberglass insulation...

Страница 51: ...three T 20 screws from the rear cover shield Figure 95 and Figure 96 page33 then remove the rear cover shield from the bracket and fiberglass insulation see Figure 97 page 52 Figure 95 Removing Shim R...

Страница 52: ...ccessed from the front of the range 6 5 1 Control Panel Removal and Replacement Figure 99 Control Panel The following procedures for removal and replacement of the control panel are provided primarily...

Страница 53: ...age 40 NOTE LED indicators can stay on control panel as long as their connectors are detached 5 At the location of the two knobs connected to the manifold brackets see Figure 44 use a T 20 driver to r...

Страница 54: ...Removal and Replacement Hot Surfaces The oven bake burner and interior surfaces of the oven may be hot and can cause burns Do not service the range if these components are hot 1 Follow all safety pre...

Страница 55: ...f the cavity base see Figure 104 Figure 104 Screws on Rim of Cavity Base 7 Lift the cavity base slightly up and then out towards you Be careful not to scratch the porcelain finish of the cavity 8 The...

Страница 56: ...line is released see Figure 107 and Figure 108 10 Unscrew the slip nut on the orifice fitting assembly to remove it from the air shutter see Figure 107 and Figure 108 NOTE When installing an orifice...

Страница 57: ...and Figure 111 Figure 110 Hot Surface Igniter HSI Figure 111 Removing the HSI from the Bake Burner 14 Replace the bake burner if needed NOTE When installing the bake burner there is no need to adjust...

Страница 58: ...the backguard see Backguard and Island Trim Removal and Replacement page 43 3 Remove the back panel see Back Panel Removal and Replacement page 44 4 Remove oven door see Door Removal and Installation...

Страница 59: ...and Island Trim Removal and Replacement page 43 3 Remove the back panel see Back Panel Removal and Replacement page 44 4 Remove oven door see Door Removal and Installation page 60 NOTE It is recommend...

Страница 60: ...t a 45 angle 4 Be careful not to let the door fall While still grasping the door firmly on both sides exert a bit more force to continue closing the door another few inches and when the door is about...

Страница 61: ...ing page 19 2 Assemble endcaps onto door handle tube 3 Use a 1 2 inch wrench to fasten the 2 standoffs through the glass door panel onto the endcap standoff receptacles 4 Install the T 20 screws and a...

Страница 62: ...oven door see Door Removal and Installation page 60 3 Remove and retain the two T 20 screws from the kick plate see Figure 118 and then lift the kick plate upward to detach from the two standoffs on...

Страница 63: ...n the bottom plate of the front frame see Figure 121 You do not have to remove the entire gasket Figure 121 Removing the Gasket Ends 4 First remove the three T 20 screws from both the right and left s...

Страница 64: ...Servicing page 19 2 Remove oven door see Door Removal and Installation page 60 3 Follow all steps in the Door Gasket Removal and Replacement procedure page 61 4 Follow all steps in the Bottom Plate of...

Страница 65: ...e both hinges as well as the oven gasket see Door Gasket Removal and Replacement page 61 Read the Technical Service Bulletin and all other applicable documents for this appliance listed in QuickFinder...

Страница 66: ...e door panels when removing the hinge Figure 130 Hinge 6 5 12 Thermostat Removal and Replacement The thermostat controls the griddle temperature Check QuickFinder to order the correct Thermostat 1 Fol...

Страница 67: ...bled Make sure the range is level and adjust accordingly If the range was pulled away from the wall for servicing cleaning or any other reason make sure that the range is properly secured onto the ant...

Страница 68: ...tal mch bshg com portal Gas Information Repair Instruction Wiring Diagram Accessories List Spare Parts Notes Information Technical Service Bulletins and Technical Information Bulletins Exploded View D...

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