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Fault

Causes

Troubleshoot

I

Speed-governing 
fault or max speed 
decreased

Too low cell voltage;

Speed-governing turning 
handle damaged;

The spring inside speed-
governing turning handle 
got stuck or failure

Charge the cell;

Ask the distributor for 
replacement

2

The motor does not 
work after power supply 
is switched on.

The cell's connecting line 
becomes loose;

4 Speed-governing turning 
handle damaged;

Motor's output line becomes 
loose or damaged

Reconnect it;

Ask the distributor for 
replacement;

Ask a dedicated maintenance 
station to repair it

3

Continuous driving 
mileage is not sufficient 
after charging

Air pressure or tyres
is too low;

low power or the 
charger failed;

Aging of the cell or it 
damaged;

Much climbing, great 
headwind, frequent 
braking and starling, 
heavy load

Fill enough air;

Fully charge the cell or replace 
the charger;

Replace the cell;

Such condition will be 
improved when driving 
condition changes.

Fault

Causes

Troubleshoot

4

The charger fails to 
charge.

The socket of the charger 

falls off or the connection 

between plug and socket 

becomes loose.

The fuse inside the cell 

box fused;

Battery pack's connecting 

wire falls off

Fasten the socket or 

connectors;

Replace the fuse inside 

cell box;

Weld connecting wires.

5

Other fault

If there is a fault that you 
cannot determine;

If the inside of the motor, 
cell. controller, charger  etc
damaged.

Please ask the distributor or 
dedicated maintenance for 
repair. Do not open the parts by 
yourself. Otherwise warranty will 
not be void.

Common fault and troubleshoot

Содержание EBIKE

Страница 1: ...THAMLEV EBIKE MANUAL...

Страница 2: ...have to worry about tyre burst They will bring you a safe comfortable and smooth cycling 5 Bicycle frame from three dimensional virtual design and assembling to technology advanced numerical control p...

Страница 3: ...cle frame number and motor number se as to assist distribution unit to provide better service for you The bicycle number is engraved on the seat plate and the motor number is engraved on the outer hou...

Страница 4: ...ycle will be speeded up and if it is released to turn back the speed will be reduced After reset cut off the power supply of motor 6 Operation method of disc brake and considerations a Operation metho...

Страница 5: ...ell ventilated place When the inside temperature of the charge lowers to 60 C normal charging occurs If there is no cell connected during usage what the charger output is a pulse voltage less than 42V...

Страница 6: ...arging port b Discharging Do not use the cell for purposes other than the electrical bicycle of this model otherwise warranty will not be provided Once short circuit occurs the cell management system...

Страница 7: ...hether it can brake scooter normally 4 Check whether there are chaps damage or abnormal wear on tyres or whether there are such sharp objects as metal pebble glass embedded in tyres If the lug on a ty...

Страница 8: ...harger failed Aging of the cell or it damaged Much climbing great headwind frequent braking and starling heavy load Fill enough air Fully charge the cell or replace the charger Replace the cell Such c...

Страница 9: ...used by human factor or improper use Welded nut fallen off Frame structure changed Whole scooter structure changed 1 year 4 Tyre cover Aliquation steel wire exposed The groove of tyre cover worn heavi...

Страница 10: ...or or improper use incorrect use of the charger assembly and disassembly the cell by yourself using the cell at high temperature 60 C discharging at high current for a long time Short circuit caused b...

Страница 11: ...Optional accessories 1 Install the biometric App by scanning the QR code below 2 Make sure Bluetooth is ON when using the App Install the biometric APP Connect the biometric device Step 1 Make sure Bl...

Страница 12: ...e biometric device Step 4 When you heard a beep sound remove your finger and place the same finger on the device again If the registration is successful you will heard beep beep sound after you place...

Страница 13: ...Apple user Scan install APP for Android user First time login key in username and password to sign in Please get your login detail from your dealer Click continue after check the boxes to acknowledge...

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