3-1
Installation Guide 84464 Rev. 2
GENERAL
GUIDELINES
&
TROUBLESHOOTING
General Guidelines for Installation
It is recommended to turn on the BDU only after the antenna and all system cables have
been installed and connected.
Do not attempt to service items such as BDU and Antenna
Always use Ground Lugs as separate connections to chassis
Always torque hardware to specified values
Always use thread locking or anti corrosive compounds provided with kit
If mounting antenna near radar array it’s a general guideline to raise VesseLINK Antenna
approximately 15 degrees above radar array centerline and mount as far away as possible
to reduce the possibility of interference
TROUBLESHOOTING
Table 3-1: Troubleshooting
PROBLEM
SOLUTION
Unit does not power-ON
Check BDU for Green lights, If green light is on Unit has Power
Push Power Button on front of BDU
Check at least 1 input power option is secured to BDU
Check AC/DC Power supply Brick is connected to AC Power
Check Power D-SUB 10-32V DC cable polarity is correct
Check to ensure Ignition line is connected to switched line or
connected to Red( Positive line) for continuous operation
No or Weak WI-FI
Signal
Connect Wi-Fi antenna
TOP LED Flashing
Green
Start-up in progress. Wait until unit has run diagnostics and
completed start procedure. This may take more time than usual
when acquiring satellites for the first time
TOP LED Solid Red
Fault Detected. Open management portal
http://portal.thaleslink
for more information
TOP LED Flashing
RED
Critical Fault Detected. Open management portal
http://portal.thaleslink
and contact service provider
VesseLINK
management portal does
not work
Ensure BDU is powered ON
Ensure Wi-Fi is enabled and connected to VesseLINK
If not ensure Cat 5 cable is connected to Ethernet port (NOT
WAN or POTS Port)
Open web browser and type
http://portal.thaleslink
May Have to disable LTE or Wireless data to ensure connection
is to VesseLINK on mobile devices
Update Browser on device
