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6-6
User Manual PN 84469 Rev L
Factory Reset
As its name implies, this restores the factory defaults (passwords will return to “admin”). This is
particularly helpful when a system has been wrongly configured and starting over is the easiest
option. If an admin password is customized and is forgotten, the only way to reset it is to use the
factory reset option. After clearing all the user configuration, it will reboot the terminal a couple
of times to reset the internal components correctly. This may take several minutes. Once it is
complete, the System Status LED will be solid green. You can then log into the Management
Portal using the default password and change settings as desired.
Factory Reset can be accomplished by either of these two actions:

Remove the SIM card cover exposing the reset hole. Power up the BDU and wait until
the System LED stops blinking green. Using a straightened paperclip, insert it into the
round hole just to left of the SIM card as shown in Figure 6-3. Push straight in
gently
until the paperclip causes the switch to click and hold until LEDs flash. A factory reset
will occur which takes up to 5 minutes until the system is reconfigured and boots up
completely.
Figure 6-3 RESET BUTTON

From the Management Portal select SYSTEM

RESET

FACTORY RESET.
Confirm by selecting YES, FACTORY RESET. A factory reset will occur.