13
13. Warranty terms and conditions
The warranty period is 2 years for private end users in
EU countries. Products sold for commercial use, only
have a warranty period of 1 year.
The warranty covers material and/or fabrication faults.
Restrictions and requirements
Normal wear and replacement of wearing parts are
NOT covered by the warranty.
Wearing parts, which are NOT covered for more than
12 months:
•
Blade/bar
•
Blade tip protector
•
Battery: If the battery is not stored correct (frost-
free and recharged every 3 months), the durability
is only guaranteed for 6 months.
The warranty does NOT cover damages/faults
caused by:
•
Lack of service and maintenance
•
Structural changes
•
Exposure to unusual external conditions
•
If the machine has been improperly used or
overloaded
•
Use of unoriginal spare parts.
•
Other conditions where Texas cannot be held
responsible.
Whether a case is a warranty claim or not is
determined in each case by an authorized service
center. Your receipt is your warranty note, why it
should always be kept safe.
REMEMBER:
The purchase of spare parts as well as
any request for warranty repair, art. number (e.g.
90063XXX), year and serial number should always be
informed.
* We reserve the right to change the conditions and
accept no liability for any misprints.
14. Troubleshooting
Symptom
Possible causes
Possible solution
Hedge trimmer does not
Battery not slotted in correctly?
Battery pack discharged?
Battery pack defective?
Is the device defective?
Slot battery into place
Charging the battery pack
Contact Texas customner service or
service workshop
For troubleshooting regarding battery and charger, see user manuals included for these items.
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