2. Remove the tow eye cover by inserting a
small flat screwdriver into the slot located
along the top of the cover, then prying
gently to release the cover from the top
snap.
NOTE:
Keep the tow eye cover in a safe
place so you can replace it when towing is
complete.
3. Fully insert the tow eye into the opening,
then turn it counter-clockwise until
securely fastened.
4. Attach the winch cable to the tow eye.
CAUTION:
Before pulling, make
sure the tow eye is securely
fastened.
5. Activate Transport Mode by touching
Controls
>
Service
>
Towing
.
6. Pull Model S slowly onto the flatbed truck.
Pull onto the Flatbed Truck -
Without Tow Eye
It is strongly recommended that you connect
the winch to your vehicle's tow eye, as
described previously. However, if a situation
arises in which the tow eye is not available
(lost, misplaced, etc.), the following
instructions describe how to attach tow
straps.
1. Attach the tow straps to each of the lower
suspension arms underneath the front of
the vehicle.
2. To protect the underbody from damage,
place a protective barrier (such as a piece
of wood) between the tow strap and
underbody.
3. Activate Transport Mode by touching
Controls
>
Service
>
Towing
.
4. Pull Model S slowly onto the flatbed truck.
Secure the Tires
The vehicle's tires must be secured onto the
truck using the eight-point tie-down method.
• Ensure any metal parts on the tie-down
straps do not contact painted surfaces or
the face of the wheels.
• Do not place tie-down straps over body
panels or through the wheels.
CAUTION:
Attaching the tie-down
straps to the chassis, suspension or
other parts of the vehicle's body may
cause damage.
Instructions for Transporters
215
Roadside Assistance