VideoSystem Cameo 400 DV
31
Broken?!
Before
you send your card to us you must contact one of our co-workers. Note the name of the
support technician and pay attention to the following points:
•
Complete the Service card included with your Cameo 400 DV fully and clearly. Concisely
detailed error descriptions can be used to speed up the process. Shipments without error
descriptions cannot be processed and will be returned at the senders expense.
•
Include a copy of the purchase reciept (not the original). If none is included we must
conclude that the product is no longer in the warranty period and the repair will have to be
billed to you.
•
Please use adequately padded and safe packaging materials. Our experience is that the
original packaging is the best. Remember, we are dealing with a sensitive electronic
component.
•
Be sure to adequately stamp the package - we'll do the same for the way back.
Everything will be OK. ;-)
